redmine_expert_helpdesk 0.1.5

redmine_expert_helpdesk 0.1.5 – 2026-07-27

Aenderungen seit v0.1.3:

🇬🇧 English version · Deutsche Version

This English changelog starts fresh on 2026-07-24. Entries predating it live only in the German
CHANGELOG.de.md. From here on, every change is recorded in both files (EN authoritative —
GitHub release notes are generated from this file).

Added

• AI usage statistics dashboard: a per-project "AI statistics" tab (mirroring the SLA
  dashboard — time-frame selector, at-a-glance totals, Chart.js visualisations) covering request
  volume, token usage, request-type/provider-model breakdown, success/failure, latency and busiest
  times. Backed by a new unified AI request log (helpdesk_ai_requests, migration 033) that
  records every AI call — summaries, KB extraction, embeddings and RAG retrieval — including
  failures (previously only logged) and embedding-token usage (previously discarded). Access is
  gated by a new global permission view_helpdesk_ai_statistics (grant it to a role, e.g.
  "ai-admin", to see the tab on all helpdesk projects). Tokens only — no cost/pricing yet.
• Administration menu entry ("expert Helpdesk", with a headset icon) that links directly to
  the plugin settings, so the configuration is reachable in one click from the Administration
  sidebar and the Administration index — instead of going via Plugins → Configure. The icon is
  version-aware: a plugin SVG-sprite icon on Redmine 6/7, the legacy icon-* CSS icon on Redmine 5
  (init.rb, assets/images/icons.svg).

Fixed

• Issue list view: the JavaScript-injected "Neues Helpdesk-Ticket" button (next to "Neues Ticket")
  was rendered mangled under Redmine 7 — it still used the old icon icon-* CSS class, which Redmine 7
  removed, so no icon was supplied. Like the other JS-generated buttons, it now prepends the SVG sprite
  icon via window.hdSpriteIcon('email') (falling back to a plain label when unavailable)
  (lib/redmine_expert_helpdesk/hooks.rb).

Changed

• Documentation examples now use neutral placeholders: the Microsoft Graph / Exchange setup
  snippets in README.md, README.de.md and scripts/setup-azure-app.ps1 use
  helpdesk.example.com / @example.com throughout, and the development-workflow section of
  CLAUDE.md refers to the repository root relatively instead of by absolute path. This makes the
  examples copy-pasteable for any installation — -MailboxDomainSuffix / -MailboxEmailList are
  per-installation parameters and always had to be supplied. No functional change.