v0.16.0 dbt_zendesk_source

This release includes the following updates from pre-releases v0.16.0-a1 and v0.16.0-a2.

Schema Updates

4 total changes • 0 possible breaking changes

Data Model	Change type	Old name	New name	Notes
stg_zendesk__ticket_chat	New Model			Uses ticket_chat source table
stg_zendesk__ticket_chat_tmp	New Temp Model			Uses ticket_chat source table
stg_zendesk__ticket_chat_event	New Model			Uses ticket_chat_event source table
stg_zendesk__ticket_chat_event_tmp	New Temp Model			Uses ticket_chat_event source table

Feature Updates

• Incorporated the ticket_chat and ticket_chat_event source tables to capture tickets created via chat and native_messaging channels in downstream SLA policy transformations. (PR #63)
• Handled actor_id in ticket_chat_event having inconsistent formatting, so that we can safely cast it as a bigint. Typically, actor_id just contains the ID, but it may also look like agent:<#######>. (PR #63)
• Added the using_ticket_chat variable to enable/disable the ticket_chat and ticket_chat_event staging models and downstream transformations. (PR #63)
  • For Fivetran Quickstart users, using_ticket_chat is dynamically set based on the presence of the ticket_chat and ticket_chat_event source tables.
  • For other users, using_ticket_chat is set to False by default. To change this and enable the ticket chat models, add the following configuration (see README for details).

vars:
  using_ticket_chat: True

Documentation

• Corrected references to connectors and connections in the README. (#PR 61)
• Corrected DAG link in the README. (PR #62)

Contributors

• @segoldma (PR #62)

Full Changelog: v0.15.0...v0.16.0