Accounts

Accounts

How Lantern Pro accounts work: creating an account, signing in, managing devices, and keeping access to your subscription.

Create a Lantern Pro Account

Note

Accounts are only for Lantern Pro. The free version of Lantern does not use an account.

What you will need depends on your platform:

Platform	Payment Method	Plans Available	When You Add an Email
iOS	Apple App Store	1-month, 1-year	After purchase (optional)
Android (Google Play)	Google Play	1-month, 1-year	After purchase (optional)
Android (sideloaded)	Card (Stripe) or Alipay	1-month, 1-year, 2-year	Before purchase (required)
Desktop (Windows, macOS, Linux)	Card (Stripe) or Alipay	1-month, 1-year, 2-year	Before purchase (required)

All card purchases are auto-renewing subscriptions. Alipay purchases are one-time payments.

Choose a Plan

1. Select the Upgrade to Pro banner on the home screen, or open the menu and choose the upgrade option
2. Select a plan from the Plans screen
3. On iOS and Google Play, the store payment prompt appears now, and you add your email after paying. On desktop and sideloaded Android, you create your account first and pay after.

Add Your Email

On the Add Your Email screen you can:

• Enter an email address - a 6-digit confirmation code is sent to your email. Enter it on the Confirm Email screen. If it does not arrive, check spam and select Resend Email. See also Not Receiving Emails from Lantern.
• Continue with Google or Continue with Apple - your account is created instantly from your Google or Apple identity. No confirmation code or password is needed. Remember which one you used: you must sign in the same way later.
• Continue without Email (iOS and Google Play only) - your subscription works on this device only. A valid email address is required to use your subscription on other devices. You can add an email later; see Add an Email to an Account Created Without One.

If you see a Create Account Error saying the sign-up went wrong, the email address may already have an account. Choose Sign In instead.

Pay (desktop and sideloaded Android)

On the Choose Payment Method screen, pick card or Alipay. Card payments are processed by Stripe, and Alipay opens a payment page in your browser.

If you have paid but your subscription does not show as active right away, wait a few hours and restart Lantern. If it still does not show, see I paid but my account is not showing Pro.

Create a Password (email sign-up only)

Passwords must contain at least 8 characters, including an uppercase letter, a lowercase letter, a number, and a special character. After setting your password, your account is ready and Lantern Pro is active.

Sign In to Lantern

1. Select Sign in from the menu on the home screen
2. On the Sign In to Lantern screen, choose the same method you signed up with:
   • Email: enter your email, select Sign in with Email, then enter your password
   • Continue with Google or Continue with Apple

Tip

If you signed up with Google or Apple, you do not have a Lantern password. Use the matching Google or Apple button to sign in, or select Forgot your password? to set a password for the first time. See Setting and Resetting Lantern Pro Password.

Device Limit and Removing Devices

Lantern Pro works on up to 5 devices per account. If you sign in on a sixth device, the Device Limit Reached screen lists your linked devices. Select a device you no longer use, then select Remove Device and Sign In - sign-in continues automatically after the device is removed.

If you do not recognize a device in the list, it is usually an old phone or computer where you previously installed Lantern. Removing it does not affect your other devices.

Change Your Account Email

1. Open the menu and go to Account
2. Select Change Email and confirm your password
3. Enter your new email address - a 6-digit confirmation code is sent to the new address
4. Enter the code on the Confirm Email screen

Your new email becomes your login email once verified.

Restore Your Purchase on a New Device

1. Install Lantern and select the Upgrade to Pro banner
2. Select the 3-dot menu at the top right of the Plans screen
3. Select Restore Purchase
4. Sign in with your account email (or Google/Apple) - your Pro status is restored on this device

Manage or Renew Your Subscription

Open the menu and go to Account to see your Lantern Pro email and your expiration or renewal date.

• Purchased on iOS: manage your subscription from your Apple ID account settings
• Purchased on Google Play: manage your subscription from your Google Play account settings
• Purchased on desktop or sideloaded Android: use the Manage Subscription option in Account settings

When a subscription expires, select Renew Pro Subscription to start a new purchase.

Add an Email to an Account Created Without One

If you purchased on iOS or Google Play and chose Continue without Email, your subscription is tied to that device only. To use it elsewhere:

1. On the original device, open the menu and select Account
2. On the Update Pro Account prompt, select Add Email
3. Enter your email, confirm it with the 6-digit code, and create a password

You can then sign in on your other devices.

Legacy Pro Users: Set Your Password

If you had Lantern Pro before version 9, you need to set a password once in the new app.

On your existing device: open the menu and select Account. On the Set Account Password prompt, select Set Password, confirm your email with the verification code, and create a password.

On a new device: go to the sign-in screen, enter your Pro email, select Forgot your password?, and set a password through the email verification flow. Then sign in with your new password.

Log Out of Lantern

Open the menu, go to Account, and select Logout. Logging out switches Lantern to the free version on that device; your subscription is unaffected and you can sign back in at any time.

Common Account Issues

Lantern asks me for a password, but I signed up with Google or Apple

Use the Continue with Google or Continue with Apple button on the sign-in screen instead of Sign in with Email. Alternatively, select Forgot your password? to set a password for the first time.

I am not receiving the verification code

Check your spam or junk folder, then select Resend Email on the Confirm Email screen. Some email providers block our messages entirely; see Not Receiving Emails from Lantern.

I paid but my account is not showing Pro

Payments can take time to be reflected. Wait a few hours, then restart Lantern. If your account still does not show Pro, contact support with your receipt; see Report a Payment Problem.

Purchase was not completed

This appears when a store payment was cancelled, the payment method failed, or the app closed during purchase. Check that your App Store or Play Store payment method is valid, then try again from the Plans screen.