Alerts on Number of Errors does not work

[yildizozgur]

Hi,

Our sentry version is 25.8.0. When We try to define an alert on Number of Errors, even the conditions are met(for testing we have set very basic level) , it does not trigger any alert. What possible reason may cause this? Does anyone faced same or similar case?

Kind regards.

[linear]

ENG-5724

[getsantry]

Auto-routing to @getsentry/product-owners-alerts for triage ⏲️

[ameliahsu]

Hi, do you have a link to the alert rule so we can investigate?

[yildizozgur]

no, unfortunately it is on our self hosted deployment.

[mifu67]

Hi @yildizozgur,

This sort of alert is used pretty widely on sentry.io and is working correctly. This makes me think that this is specific to either self-hosted, or this instance. It's tough to know exactly what's happening, but you could try:

• sending logs from workers
• upgrading to the latest version