Incorrect Issue Merging causing loss of Crash Visibility

[dalnoki]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Sentry is incorrectly merging unrelated issues, resulting in multiple crashes with different call stacks being combined into a single issue. This behavior prevents also impacts our Jira integration, where merged issues fail to generate Jira tickets.

For details, please see the internal ticket.

Expected Result

Sentry should not merge unrelated issues with different call stacks

Actual Result

Sentry is merging unrelated issues with different call stacks automatically.

Product Area

Issues

Link

No response

DSN

No response

Version

No response

[linear]

ENG-5890

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-issues for triage ⏲️

[cvxluo]

these are merged by AI grouping — we're working on some improvements to the system and i'll forward it to that team + put it in our backlog