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[User Feedback] Ability to search/filter/count (via issue-count) feedbacks that have been read & unread #68548

@ryan953

Description

@ryan953

Currently our mailboxes show the count of unassigned issues inside them:
Image

This is not ideal, because it's not practical to bulk-assign issues to make this count go to zero. Especially for the Resolved and Spam folders: it doesn't make sense to retroactively assign feedbacks.

Instead a better count would be the number of read & unread feedbacks. This way people can see how 'full' is their spam folder, and bulk 'mark as read' what is in there. The Inbox and Resolved mailboxes work intuitively as well.

in

type ApiReturnType = {
'issue.category:feedback is:unassigned is:ignored': number;
'issue.category:feedback is:unassigned is:resolved': number;
'issue.category:feedback is:unassigned is:unresolved': number;
};
we do a query like:

url: "/issues-count/",
query: {
  query: "issue.category:feedback is:unassigned is:unresolved",
  statsPeriod: "14d",
}

I want to replace is:unresolved with is:unread

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