Official JIRA integration should be available as a destination for *Metric* alert rules

[jfeldstein-cw]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

1. Install and configure the JIRA integration
2. Create a Metric alert
3. Click Add Action
4. Open second dropdown (default selection is "Email")

Expected Result

See JIRA as an option in the action dropdown

Actual Result

JIRA integration is not listed.

Notes

JIRA does appear as an option for Issue alerts. The bug only seems to affect Metric alerts.

We have the Slack integration, which correctly appears as an available action for both Issue and Metric alerts, which is how we expect JIRA to behave, as well.

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

[getsantry]

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[sentaur-athena]

@jfeldstein-cw I cannot repro this with my test organization. Jira integration is available for both metrics and issue alerts. Can you please provide the org slug to look into it?

[sentaur-athena]

Y'all it came to my attention that I closed this issue by mistake. So opening it back up. We don't have the functionality right now and it's not in our near term roadmap but we'll get to it.

[jetpacmonkey]

Thanks for re-opening! I'd just like to register that I'd also like to have a way to do this (Jira Server in our case), and it'd be even better if it could keep the status in sync, closing the ticket on the Jira side if the alert resolves in Sentry.