fix(ui): Update route error page with troubleshooting guide and support instructions#110687
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fix(ui): Update route error page with troubleshooting guide and support instructions#110687
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Scope: Frontend
cvxluo
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Mar 16, 2026
| `)} | ||
| </p> | ||
| <p>{t("If you're daring, you may want to try the following:")}</p> | ||
| <p style={{marginBottom: 0}}> |
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not sure you want marginBottom: 0 here?
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purely visual - it balances the appearance of the <p>s with the <List>s
| )} | ||
| </ListItem> | ||
| </List> | ||
| <p style={{marginTop: '1em', marginBottom: 0}}> |
scttcper
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Mar 16, 2026
| `Still stuck? Our [link:troubleshooting guide] has tips for common browser-related issues.`, | ||
| { | ||
| link: ( | ||
| <ExternalLink href="https://sentry.zendesk.com/hc/en-us/articles/22088541158555-Why-Sentry-io-is-not-loading" /> |
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does this make sense to show for self hosted
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yes, this is basic browser/plugin troubleshooting
scttcper
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Mar 16, 2026
static/app/views/routeError.tsx
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| { | ||
| link: ( | ||
| <ExternalLink href="https://github.com/getsentry/sentry/issues/new/choose" /> | ||
| <ExternalLink href="https://sentry.zendesk.com/hc/en-us/requests/new" /> |
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updating this to a more generic support page that both sh and saas can use 👍
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scttcper
approved these changes
Mar 16, 2026
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The route error page previously linked users to open a GitHub issue when something went wrong. This replaces that with more actionable guidance:
TODOto show additional resource linksNOTE: I used inline styles on purpose - this is the error page that must render when CSS/JS bundles fail to load, so I wanted the formatting degrade gracefully.
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