Hi, I'd like to get an oil change
Sure, let me get on it. Where would you like to get it done?
At the GMC dealership near my house.
The one on Main Street?
Yes, that's it.
For which vehicle?
My 2015 GMC Envoy.
Great. Let me check on their availability.
Thank you.
They have something open on Thursday at noon - will that work?
No, I need it done sooner.
Ok.....will Wednesday at 4:30 pm work?
No, I need to go to Minneapolis on Wednesday and I need it done before.
Ok....so that means tomorrow?
Yes, it has to be done tomorrow. Is that possible?
Let me check....they do have an opening tomorrow at 4:30pm, but it's their latest appointment of the day and if they find a problem while they're doing their 125 point checkup, they won't be able to fix it.
That's fine, I need the oil changed before I make the long trip.
Fine, I'm making the reservation now. Under which name should I put it?
My wife's, Janet Smith.
Ok. And her number?
713-842-6113.
Good, I've got it.
How much will it cost?
They have a special currently for an oil change, tire rotation, and their customary 125 point inspection for $59.95.
Good, sounds great.
Great, so I've got the 2015 GMC Envoy under the name of Janet Smith, phone number 713-842-6113, for an oil change, tire rotation, and 125 point inspection for tomorrow at 4:30 at the GMC dealership on Main Street.
Sounds great, thank you!
No problem at all!