Hi , I need to book a ride
How are you doing , I am glad to assist to you with . Could you please provide the where do you want the pick up and where you want to go
I need a pick up from zoo to the metro station
Sure , what time you need your pick up
By 5 pm
Great , Do you have an account with us
Yes
Could you please tell me your registrated mail I’d or phone number
111-222-333
Thank you and you are jack Daniels 
Yes
Which type of car you are looking
I need a uberXL
Sure , I have booked an UberXL for you from zoo to metro station today at 5PM
Thank you 
Is there anything else I can help you with
I just want to know what till be the waiting charge in case I won’t be able to make it by 5
It is $1 for first 5 mins and 10 cents every following minutes
Thank you 
Is there anything else I can help you with 
No thank you 
Thank you for calling Uber , wish you a wonderful ride and rest of the day
Thank you , you too, bye
Bye Jack