Excuse me, Todd - would you mind ordering me a coffee from Starbucks?
Sure - do you have a preference as to which Starbucks I should go to? There are 11 within 3 blocks you know.
Please use the one in Lyon Village Shopping Center - they are always fast.
Certainly, what would you like?
I'm thinking...an Iced Vanilla Latte.
OK. Iced Vanilla Latte. What size?
Let's go with Grande. No Venti. No Grande. Definitely Venti.
Venti Iced Vanilla Latte. Got it. And what kind of milk?
Let's go with 2%. No, NonFat. No, 2%. Definitely NonFat.
Ok, that's a Venti Iced Vanilla Latte with NonFat milk. Anything you want added to it?
No, that should do it.
Ok, a Venti Iced Vanilla Latte with Non Fat Milk at the Lyon Village store - I'll make the order.
Thank you Todd - you are the best.
Sir, I just heard back from the store. They are out of Vanilla Syrup, so you will be unable to get a Venti Iced Vanilla Latte with Non Fat Milk.
Man, I had my heart set on that. What do you suggest I do?
Well, how about the same order, but make it an Iced Caffe Latte?
Todd, you are simply brilliant. Yes, please make that change.
Ok, I'll order a Venti Iced Caffe Latte with Non Fat milk. At the Lyon Village store.
That sounds even better than the Vanilla.  Please put the order in!
Ok, I have placed the order and you'll have a Venti Iced Caffe Latte with Non Fat milk waiting for you at the Lyon Village store in 10 minutes.
Thank you so much - I'll be heading there now.
Your receipt will be texted to you on your phone.
Thank you so much Todd!
You're very welcome.