Hey I need to make an appointment at the dealership for my Jeep.
Okay, is it the Jeep Liberty?
Yeah, the 2011 Jeep Liberty.
Which Jeep dealership do you want to go to?
I want to go to the Coloniol Jeep dealership on Elm St.
Okay, what's the appointment for?
There's this weird squeaking noise when I turn the wheel to the left and I need it looked at.
Sure, when do you want to go?
I am off all day this Thursday so any time Thursday is good.
And if there's nothing available for Thursday?
I can probably do next Monday afternoon after work, any time after 4pm.
Okay, I will see what I can set up for you. What name and number should I give them.
Thanks. Alex Smith, 207 445-7789
Okay so they don't have anything open for Thursday they would rather have you bring it in tomorrow morning will that work?
What time in the morning?
They said they open at 8 and you can drop it off at any time.
Okay, I could maybe do that, do they offer a loaner?
They do have loaner vehicles, but your Jeep isn't under warranty so there will be a charge.
Okay how much extra is that going to cost?
Fifty dollars a day.
Okay please let them know I will be there in the morning and I will need a loaner. How late can I pick it up?
They are open until 8pm tomorrow.
Okay I should be able to make it back by 7pm to get my Jeep.
Okay, so I will make you an appointment for 8am to drop off your Jeep and pick up a loaner. Anything else I should tell them?
Actually, yes I'd like them to do an oil change while it's there already.
Alright, hold on while I confirm with them.
Sure.
Okay you are confirmed tomorrow 8am for a check on the steering wheel, and an oil change. You have a loaner car reserved for until closing.
Great thanks so much.
You're welcome.