I need to take my car to get it fixed. Can you get me an appointment?
Yes, of course. Do you have any shop in mind?
Yes, I want to take it to the Firestone in Madison.
One on Maynor road?
Yes, that's the location.
What seems to be the problem with your car?
I think my break is going out. It's squealing really loudly.
What is the make and the model of your car?
It's Toyota Corolla.
What year is it?
It is 2014.
Is it manual or automatic?
It is automatic transmission.
Okay can you bring it tomorrow morning at 9?
Oh, I can't wait that long. It really needs to be taken care of as soon as possible.
You can bring it at 4 pm this afternoon.
Anything earlier?
Looks like 4 is the earliest, but you can bring it in earlier and if they have cancellation, maybe they can look at it sooner.
Okay, I guess I'll have to do that.
What is your name and phone number?
It's Krystal Richardson and my number is 602-555-3235.
Okay, I have your appointment at 4pm at Firestone, but I have notified them that you will come early for possible cancellation.
Okay, thanks. I will take it there soon.
You are welcome.