Hey Anne I'm having trouble with the alignment of my front tires. I need you to schedule an appointment for me.
Ok. The usual place?
No I want to use Intelligent Auto Solutions because they have a real time online booking portal you can use.
Ok. I'm on their site now. It says to schedule at least one day in advance.
I'd love to drop it off later today.
There is an option for same day drop off but it has a $50 additional fee.
That's fine. I have that trip to Albany tomorrow and need to get this done today.
Ok. What time would you like to drop it off?
2pm would work.
2 pm isn't available but 3 pm is
Ok. 3 pm is fine.
What vehicle should I put?
It's my 2016 Audi A5.
And the name and number you'd like it under?
Richard Johnson 303-555-1234
Ok. So to confirm I have a 3 pm appointment for the 2016 Audi A5 at Intelligent Auto Solutions for "Alignment Issues"
Oh and make sure to mention that I want my oil changed and tires rotated and balanced
Got it! Anything else?