Hi. Will you schedule me an appointment with a mechanic.
Sure. Do you have one in mind?
Yes, Intelligent Auto Solutions
No problem
Thanks
What seems to be the problem
The moonroof is stuck open.
that is terrible. 
Yes. Its very inconvenient with the current weather pattern. 
Ok Sir. Is this your car?
No. It is my wife's car. 
I am sorry, but I am not familiar with it. What is the year, make , and model.
It is a 2018 Honda CRV
What size engine?
I don't see that as relevant, but it is the 1.5l Turbo
Ok. They have an opening next week monday at 9am
That is not going to work. I need it much sooner. 
How about noon tomorrow.
Do they have anything first thing tomorrow.
Yes, they can fit you in at 7am.
Thanks.
Ok. Your appointment has been confirmed for tomorrow at 7am to look at the stuck moon roof. Be advised the initial inspection fee is $50.