Hi I would like to order a drink for a pick up at Peet's coffee near my house.
Sure, which order do you want? 
I would like the Havana Capuccino.
What size do you want?
I would like a Medium.
What kind of dairy or non-dairy options would you like?
I would like the Non-fat milk.
How many Havana Cappuccino would you like?
1 please.
Would you like cinammon with that?
Yes
I'm sorry that drink is not available with non-fat milk. Would you like to change your order?
I would like to have it with whole milk please.
Sure. There is an option for that. 
Awesome! I would like it hot please.
Sure. 
That's all for now. 
Your drink is on order at the Peet's near your house and will be ready for pickup shortly and your receipt will be sent to your mobile device via text message.
That would be great, I will be there soon. Thanks. 
My pleasure. Bye