Hi Juliet, Kindly I would like you to help me make a restaurant reservation
Good morning madam, Which restaurant and dates do you have on mind?
I was thinking about Monnalisa restaurant
Reservation for what time and how many will you be?
Make a reservation for two on Friday evening.
Is there any specific table that you will prefer?
Sorry yes, I will prefer an outdoor table facing the road if possible
Unfortunately that option is not available at the moment
I really wanted an outdoor table, can we try Mezza Grille please?
Okay madam, The outside tables are available anything else you will prefer?
I heated swimming pool, I love getting into the water at night.
The swimming pool is heated thrice a week and Friday is not among the days.
Is it possible for one to make a special request?
Yes, but that has to be done four day in advance.
I really needed the heated swimming pool.
Sorry madam, Can I go a head and make the reservation without the swimming pool.
No Juliet, the heated swimming pool is key in our dinner can we find another option around there?
Tried to search but unfortunately there is non 
Then I will have to schedule the dinner to Saturday when they provided a warm swimming pool
It is okay madam. I will make the reservations for Saturday tommorow.