Hi, I need you to make me an appointment at Intelligent Auto Solutions as soon as possible.
OK - what is going on?
Im driving the 2019 Jeep Grand Cherokee and the engine is making a weird noise.
OK - what type of noise?
It sounds like a rattling and there is a slight burning smell.
I am on their website. They can take it tomorrow, the 5th, at noon.
I'm nervous given the smell. Can you request an emergency appointment?
There is an appointment for later today but you would have to drop it off now and it might not be done until tomorrow.
Thats fine, set it up.
The website isn't taking it, I am going to give them a call.
Let me know what they say. Tell them I need it as soon as possible.
I spoke to Frank. He said you should bring it over ASAP and they will look at it today.
I am driving over now. Can you meet me there and pick me up?
Yes, I'm getting in the car now. I should be there in 20 minutes.
On your way I want you to stop and bring me a large black coffee.
Will do, from anywhere special?
No, just make sure it is hot.
I'll grab the coffee and email you all the appointment details so you have a record. Then I'll be over to pick you up.
Sounds good.
See you then.
Bye
Bye