Hey, I need to make an appointment for car ASAP!
Of course! Where do you want the appointment?
Make it with Intelligent Auto Solutions.
Okay, I have their schedule up in front of me. What seems to be the problem?
My car keeps overheating and the only way to stop it is to pull over and turn off the car. I can only drive it again after letting it sit for 20 minutes with the ignition off.
Okay, that sounds like a pretty bad problem. I'm on their interface now, and I need to put in your phone number as well as your full name. Remind me again, what's the spelling of your full name?
It's Jaquan Davidson. First name spelled J-A-Q-U-A-N. Last name D-A-V-I-D-S-O-N. Phone number 555-328-4747.
Okay, I've got your info entered.
Great. Now please book the appointment for 9 AM. I need to get there first thing in the morning.
9 AM? Unfortunately I'm looking at tomorrow's schedule for Intelligent Auto Solutions and they don't have any openings at that time.
Come on! Really? That's ridiculous! Fine. Make it 10 AM instead.
I'm so sorry, but 10 AM isn't available either. The first available time is 10:30 AM tomorrow.
Fine, let's do 10:30 then. I wish I could get in sooner though!
I understand. It sounds like this is an urgent problem that needs to get fixed fast!
Yes! I'm so glad you understand. 
I've gone ahead and scheduled the appointment for 10:30 tomorrow. Is there anything else I can help you with?
No, that's it.
Here are all the details then: appointment is at 10:30 AM tomorrow at Intelligent Auto Solutions. The purpose of the inspection is to determine why your car is overheating. The inspection fee to evaluate the car will be $29.99 and then after that they will quote you on the estimated cost of repairs to be done based on what is discovered on the inspection.
Perfect, thanks for making the appointment.
You're very welcome. Have a good day and good luck!