Hello. I think I need to make an appointment for my car.
What for?
It's the weirdest thing. Whenever I try to use my steering wheel, I feel like I have to put in a ton of effort to make my car turn.
Sounds like a power steering problem.
Probably. This isn't the first time it's happened. I need to make an appointment with Intelligent Auto Solutions.
I agree. Which car are you driving?
It's my 2017 Toyota Highlander.
Oh man. Brand new, too! Let me see what I can do.
Thanks.
I can get you an appointment for noon tomorrow.
That won't do. I need it to be much sooner. Do they do same day appointments?
Hmm, not sure. Let me check. Okay, it says here that I can get you in at 5:00 PM tonight, but you'll have to leave the car overnight.
Okay, that's fine I guess. 
What is the name and number that I can put the reservation under?
Just say it's for Joseph Smith at 515-789-9302.
Sounds great. 
What is the fee?
The initial inspection fee is $50.
Wow, that's a lot! Okay, I guess it'll have to do. 
So that's an appointment for your Toyota Highlander for 5:00 PM today at Intelligent Auto Solutions.