Good morning! I need for you to please set up an appointment with a mechanic at "Intelligent Auto Solutions", for tomorrow morning if at all possible.
Okay, so you want to be able to take it to them tomorrow morning or do you need for them to tow it from your house?
Actually, if they can tow it that would be better because the breaks already locked on me once and now I'm nervous to drive it.
Great, so just remind of your exact address so I can give it to them and the pick-up time so I can schedule with them.
The address is 28-20 44th St. apartment 2.
Should I give them your cell number or house number.
Just give them my husbands number. Tell them to ask for Bill Bates at 718-204-2985
Ok, great. Let me try to schedule on another line so I can confirm with you now.
Okay, and if they ask, we replaced the break pads 2 years ago.
I have the assistant mechanic from the shop on the other line. I explained the problem and they need to know the exact make, model and year.
Tell him it's a 2012 Toyota Camry. If he looks in his records he should see it because he's already done some work on it in the past...the carburator I think.
He says he found your client record but want for you to explain when the breaks locked on you.
Tell him that I was driving at around 35 mph and when I tried to stop to park the car, the breaks just wouldn't work. Thankfully, it was slightly uphill and I just put the car in neutral and it eventually stopped. I turned it off and tried the breaks again and they worked.
Alright, he wants to know if they can pick it up before 8am tomorrow.
Yes, that's actually the best time. Tell him to call if they're running late, please. And ask him if he can give me a price estimate.
He says that he can't really confirm that it's the break pads, it might be the break fluid or a problem with the discs.
Ask him to give me the worst case scenario price just to get an idea.
He says that in the worst case where you need all 3 things fixed, then it would be about $500 including labor for each break.
Wow! Okay, tell him I guess I have no choice.
Okay, so I have a confirmed pickup with a tow truck at 28-20 44th street sometime between 7 and 8 am.
Correct and that they should call if there is a problem with the tow truck.
Yes, and they should call Bill Bates at 718-204-2985 with any questions.
Perfect, thank you so much and see you later.
Your welcome, see you in a bit.