Hi there, I need to make an appointment with an auto repair shop.
Ok where would you like me to book an appointment at?
At Intelligent Auto Solutions, I've used them before and they are really good.
Gotcha what's wrong with you're car?
Well I've got this problem where its pulling to the left.
Oh thats not good well what time would you want to bring it it?
Well as soon as possible, maybe today at some point?
Thats not going to be possible but they can take you tommorow morning if thats alright?
Yeah that's fine with me.
Ok great now I'm gonna need make and model of car along with the year. 
2012 Audi R8
Great and I need a name of whos bringing it in and phone number.
Sam Winchester 189 775 6342
Awesome so thats a 2012 Audi r8 thats been pulling to the left correct?
Yep
And Sam Winchester at 189 775 6342 correct?
Yeah
Well then that's it then the fee will be 150.
Ok thanks alot have a good day.
No problem , bye.