Hey Markie, are you busy? I'm on the road driving and need your help real quick.
I can help you, what do you need?
A cop just pulled me over on the freeway because I lost my muffler on the truck.
Is everything ok? 
Yes, but I need you to call Intelligent Auto Solutions and get me the soonest slot for an appointment. I need to bring it right in now.
ok, let me call them and find out what info they need and make you the soonest appointment, call you right back.
Thank you, please stress to them that this is an emergency, my truck is a 2005 2500 Dodge Ram 4 wheel drive, V-8 engine
Ok, I called them with your info and they can only see you today in 4 hours at 4 p.m., Do you want me to book that?.
Yes, 4 p.m. will be good, please give them my cell phone number 999-999-9999 and my name Jane Doe also.
Ok, I will call you back as soon as it's done.
Thanks!
Jane, it turns out that another customer cancelled, can you come in right now?
Oh, yes. Will you also reschedule my 1:00 p.m. lunch meeting that I have today with Mr. Smith?
Yes i will, let me call Intelligent Auto Solutions back and Call and reschedule your lunch meeting and I will get right back with you.
Thank you so much, I'm going to exit the freeway and head to Intelligent Auto Solutions now, please let them know I will be there in 15 minutes.
Ok, no problem.
I will call you from there when I know how long it will take for repairs or if i'm going to need a ride, they may have to keep the truck.
True, please do call. I gave them the name: Jane Doe, 999-999-9999, 2005 Dodge 2500 Ram truck, 4 wheel drive with V-8 engine and they said it will be an extra 20.00 for squeezing you in today so soon.
Oh that's a good deal, I really appreciate your help on such short notice. Talk with you soon.
Thank you, talk to you soon.