Sally, I need to get my car in the shop.
Oh, no. I'm sorry to hear that. 
Yes, it's always a bad time for car trouble.
Do you want to use Intelligent Auto Solutions?
Yes, I do.
All right, I'm opening their scheduling interface now.
I'd like to get it in as soon as possible, like right now.
I understand. They aren't showing any availability that soon.
Drat. What's open?
Well, there is a window this afternoon at 3 p.m.
Okay. Well I guess I'll have to take that.
And which car is it you're going to take in?
The Chrysler. The Crossfire. 2017.
Right. I've got that entered. 
And tell them there's a scrubbing in the left front wheel well.
Scrubbing in left front wheel well. Got it.
Good. It started last night.
Started last night. I've entered that too.
Go ahead and give them my name instead of my wife.
All right. Johnny Dingo. And use your cell number?
No, let's use the business cell, 903-209-1600.
Yes. I've got that all entered. They'll expect you at 3 o'clock.
Very good. I'm obliged.
You're very welcome. I hope they can get it fixed today.