My car was driving a bit weird this morning. Can you set up an appointment for me?
Sure thing. Do you have a mechanic in mind?
The Audi dealer in Lincoln Park.
I see a Fletcher Jones Audi on North Ave. Is that correct?
Yes.
I've accessed the schedule. Do you have a time in mind?
I'm worried about driving it, so the sooner the better. Something this morning would be ideal.
The earliest available appointment is 2 p.m. Will that work?
Yes, that's fine.
OK, what should I put for what's wrong?
My car is pulling to the right. I have to really hold onto the steering wheel and constantly shift left.
Just to confirm, what is the make and model.
A 2014 Audi A4.
Shoot, the 2 p.m. slot just got filled. How is 4 p.m.?
That will work also. What time do they close?
6 p.m. Should I put anything else down for them to check?
If they can squeeze in a tire rotation, that will be great.
Done. What number do you want me to enter as the contact?
My work cellphone, 312-555-5555.
OK, you have an appointment for 4 p.m. at Fletcher Jones Audi. The minimum inspection fee is $75. Anything else?