Hey, could you please order me something from Starbucks?
Sure, which store do you want me to pick it up from?
There is one around the corner from my office if you could get it there it would be fantastic.
Okay, no problem. 
Awesome. Could you get me a grande iced coffee with no classic syrup and a little bit of coconut milk?
They just ran out of coconut milk, but I can get something else if you want?
Are you positive they don't have any more coconut milk?
Yes, the entire store ran out. They even checked in the back. 
Okay, that's not big deal then. 
So, what can I grab for you instead?
Just get me a grande iced coffee with almond milk instead of coconut milk.
Okay. Did you still want it without the classic syrup?
Actually, can you ask them to substitute the classic syrup for hazelnut syrup?
Of course.
Great, thank you. 
So just to make sure one more time, you want a grande iced coffee with almond milk and hazelnut instead of the classic syrup?
Yeah! That's perfect. 
Okay, is there anything else you want?
Nope, that should be good.
Okay, I ordered your drink and it should be ready for pickup shortly. Also, your receipt will be sent to your mobile device via text message.