Hey, I need to get my car brought into the mechanics.
OK. What seems to be the problem?
It's making a weird noise whenever I stop at traffic stops. I'll pull up for a few seconds and it'll start. It's a 2016 Ford Fiesta ST.
OK. What's your phone number for the appointment?
540-373-2851, and the name is Dwayne J. Wilson.
OK. No problem. Let me book that for you now.
I'd like to go asap please, as soon as possible. It's my only car.
OK no problem. The earliest I have is for 7:30 PM on Thursday, is that OK?
If that's the earliest yes.
OK. That will be about $89 to see what's up.
$89? That's a lot of money for a checkup.
Yes, but that can go towards fixing the problem too.
What does that mean?
If they find the problem the $89 will go towards fixing it. The part will cost more.
Oh OK. Yeah that's fine.
OK. So a 2016 Ford Fiesta ST is making a noise when it stops. Is that right?
Yep, book the appointment.
OK. Booked. Your appointment is for this Thursday at 7:30 PM at Intelligent Auto Solutions.
Sounds good.
OK. Please bring your vehicle in that morning before 8:00 AM.
OK.
OK. Goodbye.