I need you to make me an appointment with an auto mechanic for my car.
okay I can do that. What auto mechanic do you want to go to?
The place is called Intelligent Auto Solutions.
Okay. I see that they have an appointment request form on their website. What name should I put the appointment under?
Put Mary Jones.
Alright. What is your address?
It's 135 Maple Rd, Dallas, TX 69089.
Okay. What phone number would you like them to contact you at?
My cellphone is 918-555-5555.
Alright. What year, make and model is your car?
It's a 2014 Honda Accord.
Okay. What problem is it having?
When I use the brakes the whole car veers to the right.
Oh, goodness. Are you able to drive it up there?
Yes, I think so. Also, tell them I want the oil changed while it's there.
Okay. I see they have openings in the morning at 10:00 am and 11:00 am. Will either of those work for you?
Well, my ride picks me up at 9:00 am for work. They towed it for me at night one time. See if they still offer that service.
Okay. Yes, I see it says here that they have a 24 hour tow service. I will request a tow for tonight at 7:00 pm. There is a $70 tow fee and a $60 diagnostic fee to look at the car. Will that work for you?
Yes, 7:00 pm is great. I'm fine with the fees. I just want my car fixed.
Okay. I have a tow truck coming at 7:00 pm tonight to pickup your 2014 Honda Accord at your home at 135 Maple Rd, Dallas, TX 69089. I have your cell phone number as 918-555-5555 and your major complaint is that when you use the brake the car veers to the right. Also, you would like the oil changed while the car is there. There is the $75 tow fee, the $60 diagnostic fee and it's $25 for the oil change. Does everything sound okay with you?
Yes, that all sounds just fine. Thank you for your help.
No problem. I'm happy to be of service.