Hi, I need you to make a service appointment for me at Intelligent Auto Solutions.
I can help you with that. One moment please. Can I please have your name, and a contact number?
Yes, this is Don Rockwell, and my number is 414-434-3311
OK, that's Don Rockwell at 414-434-3311. Do I have that right?
Yes.
Can you please tell me the year, make and model of your vehicle?
Yeah, that's a 2015 Jeep Grand Cherokee.
Thank you. Can you please briefly describe the problems you are experiencing?
My control panel lights are dimming on and off, and the air conditioner has stopped working.
OK, thank you. I'm looking at available appointments. Can you bring the car in tomorrow morning between eight and nine o'clock?
I'd really prefer to drop it off today, can I do that?
Ok, I'm checking that for you now. OK, can you drop the car off before six pm this evening?
Yes, I can get it there by six.
OK, great. I've made a service appointment with United Auto Solutions for your 2015 Jeep Grand Cherokee, to be dropped off before six p.m. today. Is this correct?
Yes, that's correct.
Ok, great. Is there anything else I can help you with?
Yes, can you please tell me how much will it cost to get it inspected while it's there?
I'll check that for you. The vehicle inspection fee is fifty dollars. Would you like to add this to your service request?
Yes, please do.
Ok, I've made a request to have an inspection performed on your vehicle. Do you have any additional service requests, or information you would like me to check for you?
No, that should do it, thank you.
Ok, great. Will you be needing a rental vehicle?
No, thank you, I'm all set.
Ok, so just to confirm, you will be bringing in your 2015 Jeep Grand Cherokee today before six p.m. for control lights and air conditioner repair, and for inspection?
Yes, that's correct.
Great. Is there anything else I can help you with today?
No, thank you, that's all of it for now.
Ok, thank you and goodbye.