hi pt. 
hi, how may I help you? 
I would like to order something in Starbucks. 
fine, may I know your preferences. would like to have hot or cold one.
actually I want to have cold one.
okay, they have variety of coffee, what would you like to order. 
I like to order iced cafe mocha.
okay, which size of drink you want to have? 
I want the tall one.
do you want to add anything with that? 
yes, I need the drink with almond milk and with extra whipped cream.
okay, I will add thus for you. do you want any sides with this drink? 
I need to know about the bakery items in the menu.. can you please check it for me? 
yeah sure I will check for you about the bakery items in the menu. 
OK let me know. 
they have croissant, cookie, bread, roll in different flavors. which category do you want to select. 
I like to have bread. do they have banana bread. 
yes, they have banana bread. would I select this for you? 
yes, p ease select banana bread and drink for me. use my Starbucks account to make an order. 
okay, I'll make an order for you. please wait, I'll let you know once the order confirmed. 
fine, I'll be wait. 
sorry, there is no iced cafe mocha. the drink expired already.
oh! what about banana bread. 
they have banana bread. but the drink is over. do you want to choose any other drink instead? 
no, I don't want. let cancel the order. I'll go near by shop. 
okay. I'll cancel the order. sorry for the inconvenience. 
it's okay. thank you. 
it's my duty. thank you so much.