My car engine light just came on telling me I need to have my car scheduled for an appointment. Can you schedule the appointment with Intelligent Auto Solutions?
I can do that but I need the make, model and year of your car.
The car is a 2018 Toyota CR-X.
Thank you. Can I get the name and phone number to schedule the appointment.
Sure. Patrick Wilts. The number is 213.306.3582.
Aside from the engine light coming on, is there anything else that is wrong you have noticed with the car?
No, there is nothing else I noticed other than it has not had an oil change since January of last year.
Let me look for a date to schedule you for an appointment with Intelligent Auto Solutions. If you can please wait a few moments.
Thank you.
The earliest appointment would be tomorrow at 10am. Will that work for you?
Actually, no. Are there other times available?
Not tomorrow. However, there is a 9am appointment available in two days. Would that be okay?
9am? I think I can manage. Can you tell me what I need to do?
Certainly. The information says that you can just drop off the car and they will take care of the rest. Most repairs are done by the afternoon or late evening by 6pm. They will call you if that changes.
What will be my cost?
There is no fee for the initial inspection for your case. The shop will give you an estimate as to what repairs are needed based on the information you provided. They will contact you when there are changes.
Great! Please go ahead and schedule me for the appointment.
I will do that right now with the information you gave me. Please hold on and give you confirmation.
Thank you.
Okay, you are all set. You have an appointment two days from now at 9am with Intelligent Auto Solutions for your 2017 Toyota CR-X under the name of Patrick Wilts at 213.306.3582 due to the engine light coming on and oil not being changed for over a year. Just drop the car off and there is no inspection fee. If there are other issues, the mechanic will contact you. Is there anything else today?
I think that is it for now. Thanks.
You are welcome. Have a great day!