Hi, my car is acting up, I need to book an appointment to get it repaired.
Okay, I can book you an appointment at "Intelligent Auto Systems," is that an acceptable location?
Yes.
I will need some information about your car first. What make and model is it?
It's a Toyota Sienna.
What year is it from?
2007
Okay, what sort of problem are you experiencing?
It's really weird, the left turn signal is being inconsistent?
Can you be more specific?
Yeah, when I turn on the left signal it blinks once and then stops.
Okay, they are suggesting that you bring it in tomorrow morning before 9am so they can look at it during the day.
Ugh, this is really annoying, can I get an appointment today?
I can check. What time would you like to bring it in?
Ideally around 3pm, will that work?
No, but they have an available appointment at 2pm, would that be acceptable?
Okay, that will be fine.
Okay, last question - what contact information should I provide them with?
Sarah Zylck, phone number 781-820-3702
The initial diagnostic will be $65, is that acceptable? If they have to do work, parts and labor would be additional.
Yes.
Great, you are all set for your appointment at 2pm to look at a turn signal issue in a 2007 Toyota Sienna, with an initial diagnostic cost of $65.