Can you please order me a coffee from Starbucks?
Do you want the location closest to your office?
Yes. On Hwy 31in Birmingham
What would you like?
Order me a Venti Cafe Latte with milk
What type of milk?
Can you see if they have almond milk?
Yes. Do you want a flavor?
Yes. 
What flavor would you like?
What do you get?
I like hazelnut
Yes, please. Add Hazelnut.
Do you want to order anything else?
Ask them to hold the whipped cream
So a Venti latte with almond milk and hazelnut, no whipped cream, right?
That is right!
Are you going in to pick it up?
No, I will go through the drivethrough.
do you have any rewards?
not today
great. So nothing else?
Can you ask them to add nutmeg to the top?
Nutmeg - got it.
If they are out of almond milk, what are my options?
You can get soy or skim
Have them use skim if they are out
Yes ma'am, I will have them substitute it if necessary
Thank you so much!
They will have it ready in the drivethrough in 10 minutes