Hey I need to take my truck in ASAP. Could you get me an appointment at Intelligent Auto?
Certainly. What is the issue with the truck?
I think I've screwed up the alignment. I hit a curb pretty hard going about 30 miles an hour.
What was your truck information again?
2011 Toyota Tacoma, the one I use for work.
2011 Toyota Tacoma, right. What contact name and number should I give them?
It's Doug's truck, but I get it serviced most, so use his name and my new cell number, 555-0909.
Doug, 555-0909, right?
Right. I may end up having to get a couple new tires, too. I can't believe I hit that curb.
You can take it in tomorrow at 2 PM. They would be able to put on new tires at that time, also.
I'm not sure if I should wait that long. I may have a slow leak in one, or both of the tires now.
If you take it in tomorrow at 10, they could check it, but you would probably have to wait awhile.
I guess that will have to do. Do they have a flat initial service charge? 
The initial service flat fee is $25 and they can give you an estimate before you get anything done. 
Great. So 10 AM tomorrow? And where are they located?
They are at the corner of Grant and Lee, near the Publix grocery store.
Oh, that's right, I remember. 
So you have an appointment for tomorrow morning at 10:00 AM to check the alignment and tires on your 2011 Toyota Tacoma. Using the name Doug and contact number 555-0909. The initial fee is $25.00.
Great. That's it. If I have to get tires, do they have tires there or will I need to take it someplace else? 
They have a wide variety of tires for your Toyota Tacoma. If they don't have that size in stock, they can get them in just an hour or so from their warehouse.
Oh, good. That will save me some time. 
Is there anything else I can do for you?
No, that's it. Thanks so much!
My pleasure.