Hi. I need you to make an appointment for me.
Okay. Give me the information needed.
I need you to make an appointment for Intelligent Auto Solutions.
Okay. Anything else?
Yes, the make and model of my car is a 2017 Chevrolet Suburban.
Okay. Let me see what I can do. 
Put the appointment under my name: Jonathan Dubois
Okay.
Let them know that I hear a knocking sound when I am driving.
There is a knocking sound in your Suburban when you are driving, correct?
correct.
Okay. They say that they can get your car in two days from now if you drop it off the morning of.
Ask them if they have anything sooner. It's pretty urgent.
Okay. Let me see what I can do.
Thanks.
They said they can get you in since it's urgent tomorrow.  
Okay. What time would they want me to drop the car off?
They want it at their shop by 8:00 am. Is this possible for you?
That would work perfectly. Thank you.
Okay. So we have you dropping off your 2017 Chevrolet Suburban by 8:00 am tomorrow morning at Intelligent Auto Solutions for a knocking noise that you hear while driving the car.
Perfect.
The price for the initial inspection will be $100.00. Is this ok?