Hi, I am looking to have my 2010 Jeep Liberty checking for an oil leak at Intelligent Auto Solutions tomorrow at 9:00 AM.
Hello Mrs Requester, I see you are having issues with your Jeep Liberty, would you be able to specify more about what is wrong with the Jeep?
The Jeep seems to be having issues with the oil leaking. I do not have any warning lights but I do find that the is some oil underneath the engine.
Thanks, can you tell me how long this has been going on? When did you first notice the leak?
I noticed the leak a couple of days ago, it doesn't seem to be too bad but I would like to make sure this issue is resolved.
I think we can get that done for you, let me check with Intelligent Auto Solutions and see if they can get you in at 9:00 AM.
Thank you.
You are quite welcome, please hold for a moment.
What were you able to find out? Are they available tomorrow morning to check on my car?
Hi Mrs. Requester, they are able to check out your Jeep Liberty, however they are not able to see the car at 9:00 AM. Would you be available around 11:00 AM?
I am not available at that time. Do you think they would be able to get it in around my lunch hour at work? Around Noon or so?
I see that will work for them. Would you like me to schedule an appointment with them at Noon tomorrow to take a look at your 2010 Jeep Liberty?
Yes please, that will work. I appreciate it very much. Do you know if they have a loaner car and how long the repair might take?
I believe that based on current estimates the repairs will take a couple of hours. They do have loaner cars available for use if you would fill out a form at their place of business.
That is great, do you know if there is any cost to the loaner vehicle, an estimate for the cost of the repair as well?
At this time I cannot provide an estimate for repair, there is no cost for the loaner and you only need to fill out the paperwork.
I would guess you would need to see the vehicle in question before you could provide an estimate.
I would think that would be correct Mrs. Requester.
That makes sense, thank you much for your help.
Can I confirm with you then Mrs. Requester that you would like to make an appointment to get your oil leak checked for your 2010 Jeep Liberty at Intelligent Auto Solutions at Noon tomorrow, price to be determined at appointment time?
Yes, I confirm and thank you very much for scheduling it. You have been very helpful.
Thank you very much. Please let us know if we can help you again.