Hey, I'm having some problems with my car on my way to work right now. Can you call and make an appointment with the mechanic for me?
Absolutely. Which repair shop? 
Intelligent Auto Solutions, please.
Okay, I'm pulling up their website now. What is the make and model of your car?
It's a 2007 Mazda 3.
Gotcha, and did you want me to put your name on the appointment or will I be taking it in for you?
I'll take it, put my name, Brittany Williams.
Should I give your work or personal number?
Personal, 626-544-8878.
Okay. What's the problem with your car?
Well, I know I need an oil change but now my check engine light is on and the car keeps dying and shutting off whenever I come to a stop.
Oh no, that sounds awful. When would you like to take it in?
As soon as possible, please.
It looks like you could drop it off before 10am the day after tomorrow. Does that work?
There's no possible way I could take it tomorrow morning instead? It's a bit urgent.
If you take it tomorrow, the only time they'd have available to look at it is 5:30pm. Is that too late?
No, that's actually perfect.
Okay, your appointment is made. It's under your name (Brittany Williams), they'll be expecting you at 5:30pm, and the inspection fee is $75.
Wonderful, thank you very much. Talk to you later.
Anytime! Goodbye.