Hi - is it too late to order a pizza for pick-up from Il Canale?
No, you still have plenty of time to order from Il Canale
Ok then! Let's order a thin crust pizza Napoli
Ok - what size?
Oh right - medium.
Ok, a medium pizza Napoli. The cost is $11.99. Did you know that has anchovies on it?
Oh yeah, that's fine. Thanks for checking.
No problem. Would you like any additional toppings?
No added toppings, but please get extra tomato sauce.
Extra tomato sauce - got it. They don't charge extra for that. Anything else?
Nope, that's it.
Ok, so just to confirm your order for pick-up - one medium pizza Napoli with extra tomato sauce, total cost $11.99. Is that correct?
Yes, that's right!
Ok, I've placed the order. However they told me they're out of Kalamata olives. Do you still want to go ahead with the order anyway?
Oh bummer. Yeah, let's go ahead but can you ask if they can substitute capers for the missing olives?
Ok, I'll find out. Yes, they can replace the Kalamata olives with capers at no extra cost. Would you like to do that?
Yes, that sounds good.
Ok, let's confirm your pick-up order again - one medium pizza Napoli with extra tomato sauce, and capers instead of Kalamata olives, total cost $11.99. Is that right?
Yup - perfect. Go ahead please!
Ok, your order has been placed. It will be ready for pick-up in about 25 minutes. Your receipt will be sent to you via text message to your mobile phone. Do you need the restaurant's address sent to your phone?
No thanks, I know where to go, thank you.
Ok, let me know if I can help you with anything else.