Hi there, I'd like to place a coffee order from Starbucks that I can pick up.
Sure thing—which location would you like to pick it up from?
I'd like the corner of Spring Street and Varick Street in New York City.
No problem at all. What kind of coffee would you like?
I'd love a Caramel Brulee Latte.
Okay, great—what size would you like?
I'd like a grande.
Okay, and what kind of milk would you like used in the drink?
I'd love to use oat milk.
I know some locations don't have oat milk, so if that's the case here, is there a backup you'd like?
Yes, if no oat milk, please ask for almond milk.
Great! And would you like whipped cream on top?
Does it normally come with whipped cream?
Yes, the default drink includes whipped cream.
Then I'll take that along with it. 
Great. And are there are any other flavors or extras you'd like to add?
What kind of options are there?
You can ask them for extra sugar, extra whipped cream, or an extra syrup flavor.
I think I'm good as-is.
Great! Your drink will be ready for pickup shortly at the chosen Starbucks location, and your receipt will be sent to your mobile device via text message.