Hey, my car is acting up and I need you to contact the shop to see if they can get it in.
Ok. What is the name of the shop?
It's Intelligent Auto Solutions. Please get me an appointment for as soon as you can. I'm pretty worried about it.
What exactly is wrong with your car?
The check engine light is on and it keeps randomly slipping into 4wd. I'm paranoid I'm going to mess up my transmission. Who knows, but I'm worried about it.
Ok, I will contact the auto shop and tell them exactly what you told me. What time works best for you? Today?
Yes! I would love today!
Remind me the details of your vehicle.
It is a 2014 Chevy suburban.
Ok, it looks like there aren't any openings for today. How about tomorrow morning at 11am?
I guess. Is there anything sooner than that?
No, not right now, but Intelligent Auto says that you can drop your car off in the morning and if they can fit you in before 11am then they definitely will.
Yes, tell them I will do that. I will drop my suburban off at the shop before I go to work and then hope they can get to it before 11am so that they can finish it before I'm off work. I'm hoping anyway.
Ok. What phone number do you want me to give them?
785-227-1198
Awesome. I will tell them 11am for tomorrow and give them your number to call you when it's done.
Thanks! Don't forget to remind them that I'm bringing it in because it keeps randomly slipping into 4wd and my check engine light is on.
Ok. I won't. Do you want me to put this under your name or your husbands?
Mine. Hillary Rockwell. And please tell the shop to call me at the number I gave you if they have any questions for me.
Ok Hillary, your appointment for your 2014 chevy suburban is for 11am at Intelligent Auto tomorrow. And I will be sure to tell them your check engine light is on and the vehicle keeps randomly slipping into 4wd. The total cost for the initial diagnostics will b $50. Is there anything else you need from me?