I need to schedule maintenance on my vehicle.
Okay and where would you like to take your vehicle? 
Intelligent auto solutions near grand.
Okay, sounds good, and what seems to be the reason for the visit?
When I reverse my car and turn it makes a popping noise in the back.
Okay I will see when they will be able to get you in this week.
Can you find something for tomorrow, I am worried its serious.
I sure can! What time would you like to drop your vehicle off.
I can drop it off around 11am.
Hmm, it seems like they are booked 
Okay well how about 8am?
Yes that will work. 
Okay good!
Which vehicle will you be bringing into the auto shop?
My 2011 nissan versa hatchback.
Okay and is there anything else you want to add to the visit?
No just check the reason for the popping sound.
Okay and what will be a good name and number to contact you at?
John and on my cell at 555-333-1989
Okay I have the appointment set up.
Thank you bye.
Youre welcome.