Hey, I need an oil change.
OK, I can help with that. When would you like to have that done?
As soon as possible.
OK, will this be for your truck, Phoebe's car, or another vehicle.
My truck.
Alright, we're looking at an oil change for your 2014 Toyota Tacoma, is this right?
Yup.
Are there any other issues that need to be addressed?
Actually, it has a small oil leak that I'd like them to look for.
Ok, I'll add that to the service request.
Great, when can I get it done.
Do you want to use Intelligent Auto Solutions again? You left them positive feedback last time.
Yeah, that sounds good. I like them.
OK, the first available appointment is tomorrow at 1500 hours. Would you like me to book that time slot?
No, I need something earlier.  What are my other options?
Intelligent Auto Solutions says you may drop the vehicle off in the morning, or I can look for an appointment at another location. Craig's Garage is 1.2 miles further away and has a rating of 3.9 stars
No, I'll just drop it off in the morning.
OK, I am setting up your repair request with Intelligent Auto Solutions for your 2014 Toyota Tacoma for an oil change and leak inspection. That is $120 total for the oil change and inspection. Shall I go ahead and submit?
Yeah, that all sounds fine.
OK, confirming your work request has been submitted, and Intelligent Auto Solutions is expecting your truck tomorrow morning. Is there anything else I can assist you with?