Hello again, will you place an order for a Java Chip from Starbucks for me please?
Sure thing, which one do you want to pick up from?
The Starbucks on Silver street
Ok, I have your account with your card on file pulled up. 
Great, thanks
However, I regret to inform you that the Java Chip isn't available right now.
Oh no!!! SO disappointing!
I'm sorry! Is there something else you would like to order?
Yes, please tell me they have the Caramel Frappe available.
They do!
Ok, then I'll have one large Caramel Frappe no whip.
Sure thing
I appreciate your help
No problem
When will it be ready?
Within the next 10 minutes
Perfect
Ok, so I will have your card on file charged and have a receipt sent to your phone. 
Great, I am on my way now, you're the best, gotta go, bye!
Bye!