Can you please set an appointment to get the van looked at?
Whom would you like to set the appointment with?
Intelligent Auto Solutions
Do you want the one at 666 Main st?
Yes. I will take it there.
What should I tell them the reason for the appointment is?
I want to have them realign the steering.
Is there anything else they should know?
Yes, Have them look at the brakes while they have it on the rack.
Ok. What else?
Nothing else. I think I hear some squealing from the wheels.
Ok.. I'll mention that. What else should they know.
I want to make sure they understand that I want an estimate before any work is done.
Ok.. great. What time of day do you want the appointment?
I prefer something as early as possible tomorrow.
Ok.. I have them here. How about 8:00 a.m. tomorrow?
I'd rather something earlier - right when they open.  Is that possible.. even if I have to wait until the next day?
They have a 7:15 a.m. on Wednesday. Is that ok?
Yes. That's fine.
Ok.. done. They want the Make/Model / year for their records.
White Chevy Astro, 2001
Got it, thanks. They are quoting the estimate will cost 75.00.