I want to make a reservation at either Kwok's Bistro or Harvey's Steak House for Sunday.
For how many people?
For 2.
What type of seating do you want. 
Outdoor at Kwok's or main dining room at Harvey's.
What time?
7 pm.
Harvey's isn't available at all on Sunday.
OK then Kwok's.
They can seat you at 7 pm but only in the dining room.
.Do they have an open time for patio seating?
They have either 6 pm or 8 pm seating for the patio.
I'll take the 6 pm seating please.
OK. Confirmed reservation at Kwok's Bistro, Sunday, at 6 pm patio seating.
Great. Could you change that and make it for 4 people?
Yes, OK, but then the seating will be at 8pm versus 6 pm.
OK, I will take it.
Confirmed, table for 4, patio, Sunday, Kwok's Bistro.
Thank you.
Can I do anything else for you?