Hi, I need you to make an appointment for my car.
Where would you like me to make an appointment?
Can you contact Intelligent Auto Solutions?
Sure. What's the problem?
My 2016 Ford Escape is making weird sounds. I think it's coming from the brakes.
Ok, let me see what I can do.
Thank you.
It looks like they can take the car tomorrow morning at 8am.
Is there any way I can get it sooner?
How soon are you talking?
Well, I'm concerned the problem is my brakes and I don't want anything bad to happen before then.
I think we can have it moved up. What name and number should I put this under?
How soon? Put it under Amy at 555-5555.
It can be dropped off today around noon.
That's fantastic! Thank you for your help!
No problem. I'll let them know that you will be there at noon today and the appointment is under your name and number.
Sounds great. Do they need any other information?
No, they don't. There will be a $35 charge for diagnostic.