Hey Jane, I need you to schedule an oil change for my car
No problem. Where?
Intelligent Auto Solutions
Perfect. Let me try to do it online. Give me one second.
OK. Try to schedule it for tomorrow or later today.
They have a spot available for tomorrow morning
What time?
10.15am
Oh no, I have a meeting at 10.00am. What about earlier?
8:30am?
That is perfect.
Ok. I am going to put it for 8:00am
That is fine. 
Do you need another service for the car besides the oil change?
Let me think. 
No problem.
I also need the tires to be rotated because I am going on a road trip soon and I want to have that ready.
Okay. Let me add that to the request.
Yes.
They are asking for the make, model and year of the car.
Is a Scion im
Year?
2016
Let me wait and see what else they need to know. 
Maybe my name and phone number 
Oh yes 
Maggie Rivera
Do I give them your personal number?
yes. 564-987-7654
Perfect. You are all set. Oil change and tire rotation for tomorrow April 2nd at 8am at Intelligent Auto Solutions. The fee for the initial inspeccion is going to be $50 plus $85 for the other services.