My brakes are making strange noises, I think I need to go to the auto repair shop.
Would you like me to schedule an appointment?
Yes, I would like to go to "intelligent Auto Solutions".
Okay, I will go on their site to book and keep you on the phone.
Okay, it is for a nissan leaf
Yes, I know. What day would you like?
Later on today actually.
Okay, what time?
Around 3pm.
I'm sorry, but that's not available.
hmm..Maybe 7pm?
Okay, I see 7pm.
Good
By the way, what year is your vehicle?
A 2015
Also can you be a bit more specific with the issue?
When I make turns my car makes a screeching noise, I think its the brakes but not fully sure
Okay, I am booking with your card on file.
okay, good.
Okay, your are all set for tonight at 7pm.
Thank you
Okay, anything else?