Hi. I'm having a problem with my car. Can you schedule an appointment with a mechanic for me, please?
I'm sorry to hear about the problem. Yes, I can schedule for you. Is there a specific mechanic you want?
Yeah. Can you get me an appointment with Intelligent Auto Solutions?
Sure. Just a sec. OK, I have their website available. What is the make and model of your car?
It's a Honda Accord.
And the year?
Uh, it's a 2013.
Ok, what is the issue you're having with the vehicle?
Every time I break, I hear an awful screeching sound and vibration in the cabin.
That doesn't sound good. So a problem with the brakes, you think?
Yeah. I'd like to get it checked out as soon as possible. Could I drop it off today?
Hm, their last available time today was 4:30 PM, and it's already 5:15 PM.
I see. When is the next available time then?
8 o'clock tomorrow morning. Does that work?
Sure, I can do that.
Ok, they just need a name and number to contact you.
George Smith, 285-555-4612.
Great. Let me just put that request in to them. Just to confirm, you are having a problem when braking on your 2013 Honda Accord, you want to bring the car in tomorrow morning at 8 AM, and they can reach you at 285-555-4612. Is that all correct?
Yep, that all sounds right to me.
OK, before I confirm the appoinment, the fee for the initial inspection will be $30. Is that fine with you?
Yes, that's fine. I just want it looked at as soon as possible.
OK, I've booked you an appointment at Intelligent Auto Solutions for tomorrow at 8 AM. Let me know if there's anything else I can do for you.