Hi I am having a car problem
Hello what kind of car is it?
A Saturn
what model?
L200
what year?
2002
Okay and what is the problem?
I really need a tune up. The car seems to be very worn out
Sure, what time?
I wanna get in asap
I have 9 am available
I will take it 
Okay, anything else?
No
There is a free inspection as well
I will take that
Okay, bring it in at 9 am for the tune up. See you then
Thanks
Bye