hi I'm driving and my car is making a weird noise can you make a repair appointment for me
absolutely, where would you like to take your car?
Intelligent auto solutions
Great, What name and phone number should I put on the request?
Jason Wade, 238-4986
Got it, and what problem are you having?
It's making a high pitched squealing noise, mostly when I turn but sometimes when I drive straight as well
Ok, got it. let me see when their next opening is. 
Ok, thank you. 
How is Saturday the 30th.
It's actually really worrying me, can we get in today or tomorrow please?
Let me see what I can do. 
Thanks
OK, I can get you in tomorrow the 28th at 9am for an emergency appointment.
That would be great thanks, do you know how much the initial diagnostic appointment would be?
Their Website states $80 and they'll ok any additional work beyond that. 
Great.
OK I have you set up Tommorrow at 9AM, For Jason Wade phone number 238-4986. The car is making a high pitched squealing noise when you turn and sometimes when you go straight. With an initial $80 diagnostic fee Is that all correct?
Yes it is. Thank you
Not a problem, enjoy the rest of your day.