I need to get my Subaru in to the shop as soon as possible.
What time were you looking for the appointment?
Tomorrow, for 9am.
Confirming for Wednesday 01/22/2019 at 9am. What vehicle make and model?
1997 Subaru Legacy.
What services do you require?
A standard oil change, and my brakes are having issues.
Standard oil or premium oil?
I'd prefer standard.
What is the brake issue you're experiencing?
My brakes are squealing quite a bit when I press the pedal.
Confirming, squealing brakes.
Yes, what is the estimated cost?
An oil change is 30 dollars, the brakes could be anywhere from $200 - $500 depending on severity.
Okay, well let's book the appointment for a diagnostic check to make sure.
Booking the appointment for 9am for Wednesday 01/22/2019 for diagnostic check, brakes, and oil change. Is that correct?
Yes that is correct.
Lastly, did you need to schedule a pickup or a loaner vehicle?
No, that's not necessary.
Okay, thank you for booking the appointment through me. Is there anything else you require?
No, that's all.
Have a nice day.