Hi. I'm really hoping you can help me!
Sure. What can I do for you?
My car is acting up and I really need to get it into the shop. I'd like to take it to Intelligent Auto Solutions.
Ok. Tell me what's going on.
Well my car, a 2018 Jeep Grand Cherokee is idling really low. It feels like the car might stall out.
Ok. Let me see if I can get you an appointment.
Thank you.
Looks like I can get you in tomorrow at 8AM.
That won't work.
Ok. 
I have a very important business meeting in the morning. I can't miss it. Can you please see if I can get in today?
Let me try.
Thanks so much!
They can get you in if you can be there by 4pm.
Great. I'll take it.
What name and phone number would you like on the reservation?
Natalie Brandon. My number is 616-229-6112.
Great. You're all set for 4pm with your 2018 Jeep Grand Cherokee. Just so you know the inspection fee is $100.
That's fine. Thank you!
Have a good day!