Hey Roxanne, Can you call Intelligent Auto Solutions to get my car fixed?
Of course, Whats going on with your car. 
Im not sure, its been making some noises when i turn the air on, so just a tune up and oil change.
Im sure they will take a look to find whats wrong with it and let you know. 
Yes thats what im hoping. 
What is the make and model of the car?
Its a 2006 Hyndai Sonata
Oh one of my favorites. Let me see, it says they have a opening first thing in the morning around 8am. Can you make that?
Yes Ill drop it off and then take a Uber to work. 
Ok great. What is the contact name and phone number?
Have them call my husband Charles at 956-452-8456
Ok great give me a second while i verify this appointment. 
Yes im so glad they have something soon, this is a real emergency. 
Ok so i actually see a spot opened up for this evening around 5pm right before they close. can you leave it overnight?
Yes thats perfect, even better. 
Ok great so I just switched it. let me speak back the info to make sure i have everything right?
Ok go ahead.
So we have a 2006 Hyndai sonata going in for a tune up and oil change this evening around 5pm, it looks like there is a $20 fee to get it inspected and then $30 for the oil change.
Ok wonderful lock me in and im gonna go ahead and head up there. 
Great. Anything else i can help you with?
No thats all. Talk soon! Mailing your check today!
Goodnight