Hello Becky.
Hi how are you today?
I was doing well, until my car start making a weird noise.
Wow thats not good. 
Yes, I know. Could you make me an appointment to for a mechanic.
Why sure no problem.
Great. 
What would you like your car to be seen for?
Well like I stated it's making a weird noise when I start the car .
okay, anything else.
Have them look at the tire and the oil as well maybe they can top it off.
Will do. Looking at the mechniac at good year. 
Oh really there pricey. 
Any other suggestions , I can find more if you like.
Yes, find more.
Okay, how about Jiffy Lube it's right off 5th street.
Perfect how much is that going to be?
Well they don't quite know yet the car has to be brought in.
Okay.
But no worries all information will be sent to your phone so you can see the details.
Okay sounds like a plan.
Anything else?
What time are they picking up the car or taking it?
Within the next couple of hours. 
Okay thats good timing.
Alright well sorry about your car. everything will be just fine.
Thanks for all of your help.
No problem.
Have a good day. 
You too.