Hey Joan, I'm having car troubles.
Oh no! What can I do to help?
Can you book an appointment for me?
Sure! Where would you like me to make the appointment?
Look up a shop called Intelligent Auto Repair.
Okay. Do they have an online booking system?
They do.
Great! They have an appointment at noon, two, and four. Which would you prefer?
Let's do the two o'clock time slot.
Okay. And what is the reason for appointment?
The battery connections are messed up and rusting. It's a brand new battery, but I keep having to jump my car.
Oh no! That's a bummer. And what kind of car is it?
A 2012 Honda Accord LXE
Oh no! That's a bummer. Okay, which contact information should I use?
Give them my husband's. His number is 212-555-7890.
Okay. It John going to be the one meeting the tow truck there?
Yeah, so use his name for the appointment, too.
Okay, so I have you confirmed for today at 2:00pm for a battery repair on your 2012 Honda Accord with all of John's information.
Perfect. Thank you!
No problem. Anything else I can do for you?
Nope. That's it. Thanks!
My pleasure. Bye!