Hey Fred its Andrew I was wondering if you could do me a quick favor, it has to do with my care.
Hi Anthony what seems to be the problem with your car.
Well Fred I don't exactly know but I was driving on the way home from work and I had to slam on my breaks because of the person in front of me and now my car is making a rattling noise in the engine.
Yeah that seems like that could be something major. Let me get on scheduling an appointment. What mechanic do you want to go to? Your usual?
I think I want to go back to the usual mechanic I go to.
Awesome I will get a hold of Intelligent Auto Solutions right away.
Thanks Fred you are a life saver !
No problem. I suppose I should of asked which one of your cars are you driving today?
Oh shout I suppose I should of told you that right away Fred. So today I am driving my 2018 Mercedes E63 amg.
Oh awesome so you are riding in luxury today.
That is how I like to live my life but only if I didn't have things like this happen to me.
Alright I am logging on to their system right now Anthony and what number should I give them of yours.
Sounds good Fred and well I am almost to my house so I would give them my cell phone.
That works for me and just to double check with you that number is the 715-201-9001 right?
That is the number.
So I am on the system right now and it says that they have an opening tomorrow if you are able to bring it in tomorrow before noon.
Well that is not gonna work Fred because I have an important meeting tomorrow with other top doctors at a conference around that time. Try to get a hold of them and see if I can drop it off today and have it done by tomorrow.
Okay I will see what I can do for you Anthony. What time do you want to drop it off today?
Thanks Fred and I would prefer to just drop it off on the way home tonight.
Alright so I am in contact with the manager and they said they can get you in this evening and its possible to take a look at your car tonight at 7:30.
That is so amazing!! You are such a life saver. 
So just to make sure that we have this clear its at 7:30 pm tonight and the best number they can reach you is 715-201-9001. Also your car started making a rattling noise in the engine.
That is the right number to reach me and that is the perfect time. Thank you again Fred you are my life saver.
No problem Anthony that is what I am here for.