Hello there, I need you to make an appointment for me.
Hello there, I can help you with the appointment.
I would like to take my car to the Intelligent Auto Solutions.
Give me a second to pull up the notes. What is wrong with the car?
Lately my car is having some kinds of engine noise and I don't know what is going on.
What is the make, model and year of your car?
My car is a 2019 Toyota Highlander. I just bought it new.
Got it. Give me a second. What are your name and contact information?
Full name is John Tills
Got it. Let me write that down. 
Got it.
Now what is your phone number?
My contact number is (327) 443-2383.
Thank you.
No problem. 
When do you need to bring in your car by?
I would like to bring in my car as soon as possible.
Let me check their schedule. The closet date available is tomorrow at 9:00 AM. Will that work for you?
I work tomorrow morning so 9:00 AM won't work for me. Is there a better time?
Let me check once more. There is an open schedule at 12:00 PM.
That works. I can bring in the car.
Just to recap, you are making an appointment at the Intelligent Auto Solutions for your 2019 Toyota Highlander due to engine noise? And the appointment is tomorrow at 12:00 PM?
All information is correct. 
Thank you that is all for now. The inspection fee will be $250.
Thank you!
You are welcome!