Hello I would like to schedule an appointment with ace mechanical for my car
Ok which car would you like to schedule an Appointment for 
My 2010 Honda Pilot
Ok what is the issue with your car or service to be made
I need to get the brakes fixed
What is the problem with the brakes
They are vibrating when stopping
Ok let me see what times are available 
Thanks 
It looks like they have an opening at 3 tomorrow will that work
No I need an appointment this evening if possible 
Ok let me check
Thanks 
Ok I contacted the automated system and they do have an opening at 5 pm today how’s that sound
That will work
Ok I’ll set it up do you need shuttle service to another location after drop off
No thanks 
Ok I have a 5 pm appointment set up at ace auto for your 2010 Honda Pilot for brake maintenance is that correct if so please provide a contact phone number for confirmation
Yes correct the phone number is 555-5555
Ok your appointment is set for 5pm today and a technician will be giving you a call to confirm within 30 minutes if you need further assistance please let the technician know
Thanks 
Thank you have a nice day