Hey can you set up an appointment at Intelligent Auto Solutions?
I sure can. What kind of car are you bringing in?
A 1999 Honda Accord
Will that be a four door or two door?
Four door.
Ok. And your name.
John Smith.
And a phone number?
360-123-4567
Ok. And what seems to be the problem?
My check engine light just came on.
Ok. You can drop it off tomorrow morning at nine.
I have a big trip coming up. I need this done ASAP.
Is there a time you'd prefer?
Can I drop it off in 30 minutes, around 4 PM?
Looks like they're booked at 4, but they do have an appointment available at 5:30 PM.
Is that the soonest one?
Yes sir.
Ok, that will have to do then.
Ok. I'm setting it up, one moment please.
No problem.
Ok. So I have an appointment at Intelligent Auto Solutions for you, John Smith, bringing in a four door 1999 Honda Accord, checking your engine light, at 5:30 PM today. And they can call you at 360-123-4567 when it's ready for pick up. And the estimated fee is $75 for the inspection. Does all this sound correct?
Yes, that all sounds good.
Anything else I can help you with today?
No, thanks for your help.
My pleasure. Have a nice day.