Hi, can you make appointment with Intelligent Auto Solutions?
Sure, what time would you prefer?
As soon as possible please.
Okay, and for which car?
2017, BMW 435i
Got it, and is there a specific reason you need the appointment?
Yep, there's a buzz coming from the left front wheel. It only makes noise at speed or turning right.
Okay, let me check what they have.
Awesome, thanks!
What name and phone number should I use for you?
Use Abby Normal at 510-555-1234.
I'm contacting them right now. Please hold for a moment...
Thanks!
Intelligent Auto Solutions says they have open appointments available tomorrow morning. Would you like me to book it?
Is there something available today?
It doesn't look like there are any openings today.
Can you tell them it's urgent?
Okay, let me tell them and see if they can take you.
Thanks.
Okay, it looks like they can take you at 4:00. They'll check the wheel noise and there should be no charge for the inspection.
Awesome, thanks again!
No problem. Is there anything else I can help you with?
Nope. You've been great!
Thank you, and have a great day!