Hello Stephanie. I need you to schedule me an appointment at Intelligent Auto Solutions.
What's wrong with your vehicle?
Well, my husband was looking underneath while changing oil and says I need a new muffler and tailpipe.
Okay, let me see if I can do this online. *pause* Alright, I'm on their website. When do you want to take it in?
I'd really like to do it later today and get it done and over with.
Today's all booked, sorry. Tomorrow looks pretty open, though.
That's fine. I'll do tomorrow maybe around 2:00 or 3:00.
2:00 is taken but how about 3:00?
I can do 3:00.
Okay, and now it's asking me for your car information.
It's a Mercury Villager.
What year?
1993.
And then name and phone number. Do you want to use your cell or work number?
Put it under my husband's name- Jason Momoa. And I'll use my work number.
I don't have it memorized.
It's 1-739-348-5764.
Kay, I've got that in there. Looks like there is a $50 inspection fee.
That's fine, it'll go on the credit card.
Gotcha. Alright I'll just repeat it back, we've got your 1993 Mercury Villager scheduled for tomorrow at 3:00 to get a new muffler and tailpipe, under your husband Jason's name and the work number I have is 1-739-348-5764.
Yep, that's all correct.
Good deal. Anything else you need?