Good morning, my car is making some strange noises can you help me make an appointment?
Sure, Where are you wanting to take your car?
Intelligent Auto Solutions, Please.
Ok, I have their site pulled up now. 
Thank you so much! Do they have any time available immediately?
No, They have some spots available tomorrow. What time is good for you?
9 A.M. would be amazing!
They only have 10 AM, noon, and 3PM available tomorrow.
Ok, 10 A.M. will work.
Ok, so I have you down for 10 AM, What is the make, model and year of your vehicle?
It is a 2012, Chevy Tahoe
Great, and what is the issue? Can you explain in detail?
Ok, so the noise started just now. It is a sort of rattle only when I turn left. I am concerned to even drive it any longer, so I am driving a rental.
ok, so I put in that you are having a rattling sound when you are turning right.
No, Only when I am turning left do I hear the rattling sound. Can you also put in that I need new tires, i think.
Sure! I will add that to the service list. 
Amazing, Does it say how long it should take and pricing?
It looks like the time slot is for 3 hours. however There is no set time per say, as far as finishing. 
Ok, what's the inspection amount?
The intial inspection is going to be $150.00. The new tires are $200 a piece. This does not include labor. You will get that final bill after service.
Ok, thank you. 
No problem. I have your 2012, Chevy Tahoe Appointment for new tires and service at Intelligent Auto Solutions tomorrow at 10 AM. Will it be you taking your vehicle?
Yes, you can have the appointment under my name. Mary Stevens phone number is my cell, 777-876-9087
Ok! Wonderful! I have you all ready to go! 
Thank you so very much! Good bye.
Goodbye.