Hello, I need an appointment booked for my car.
Where is your car and where do you want it taken to?
It's at my house, 123 West Rd, and I would like it taken to Intelligent Auto Solutions.
Can I get a name and number?
Jane Doe, 555-1234
What is the make, model, and year of your car?
It's a 2011 Honda Civic.
What is the reason for the appointment?
The brakes make a screeching sound. I think they need to be replaced.
Would you like your car towed to the auto repair shop?
No, I can take it down there. What is the earliest time I can bring it in tomorrow?
They have an availability at 10:30 tomorrow morning.
Ok, I would like to schedule my auto repair for 10:30 tomorrow.
Ok. The fee for inspection at Intelligent Auto Solutions will be $25.
That's fine.
So to confirm, your 2011 Honda Civic will be looked at for brake repair at 10:30 am tomorrow, January 23 and your fee will be $25.
Yes.
I have your name down as Jane Doe and your number is 555-1234, and you live at 123 West Rd?
Right.
Ok, everything is set up for your appointment.