Hey, can you book an appointment for me at Intelligent Auto Solutions?
Sure, what's the reason?
My car makes a noise every time I hit the brake, it's worrying me.
Okay, no problem. What time would you like your appointment to be?
Hopefully sometime today, is there anything available?
There is a spot open at 4PM this evening, otherwise no. I can try making one for first thing tomorrow morning?
No, I think I can make it to the 4PM today.
Okay, and what is the make, model, and year of your vehicle?
A 2015 Honda Pilot.
Thanks, just give me one second to set it up.
Okay.
So, just to confirm, you want the 4PM slot today to check on a braking problem.
Yes.
And it's a 2015 Honda Pilot?
Yes, that's right.
Okay, you're all good to go.
Awesome, thanks so much.
Anything else I can take care of for you?
No, that's it for now.
Okay, have a good rest of your day.