Hey Emily, can you set up an appointment at a local auto repair shop?
Sure, which shop do you have in mind?
I think there's a shop nearby called Intelligent Auto Solutions that has good reviews.
Okay, I found their website and It looks like I can schedule it online
Great! lets go through the steps while I have you on the phone
Okay, first what seems to be the issue
I started the car this morning and it had a low brake power warning light and it didn't let me drive the car until I restarted the car.
Oh no thats not good, let me go ahead and type that in, anything else?
Oh yes there is a slight rattling noise while the a/c is on in the front right side of the car.
Okay I just put in those two issues, are there any other concerns?
I think that should be it, can you check when I can drop the car off?
Sure, It looks like they have openings next Tuesday and Thursday in the morning and afternoon.
I don't want to get stranded with this issue, can you see if they have any earlier appointments?
After refreshing it a couple of times, it looks like a spot just opened up for today at 4. Would that be okay?
Yes I can make it in at 4.
Thats perfect, next its asking for the contact information, name and phone number
Sure, put it under John Pirelli 408-555-5555
Okay, next is vehicle information, year, make, model, and mileage 
Sure, its 2018 Lexus RC350 with approximately 16K miles.
Okay I got the appointment all set up, it looks like there is an estimated charge for inspection of $105