Hi, I have to schedule an appointment for my car.
Oh, what's the trouble?
The headlights are not working.
Where do you want to take your car to?
To Intelligent Auto Solutions.
Please give me the make, model and car year.
Mazda Tribute 2011.
Let me have the number you want entered for the reservation.
555-111-9876.
There is an opening tomorrow at 1 pm.
Oh, I really need something earlier. This is a big problem.
There is a slot at 6:30 pm this evening.
That would be much better.
Okay, so I have your reservation. Janice Doe, 6:30 pm tonight for a Mazda Tribute 2011.
Yes.
And they can reach you at 555-111-9876?
Right.
There will be a $100 initial fee.
Okay. Thanks.
You're welcome. Good luck.