Hello, my name is Jim Cunningham, phone number 717-495-999 and I'm calling to make an appointment with Intelligent Auto Solutions.
Thank you Jim, what's the make, model, and year of your car?
I've got a 2016 BMW 328xi. I need the All wheel drive checked on that. After this winter, and workout I gave it, I want to make sure it's ok. Let me know what the initial inspection fee is for checking out the all wheel drive.
Ok Jim, Let me check that out for you.
Thanks. I wanted an appointment for tomorrow afternoon if possible.
Ok the website lists the initial inspection fee as $90. I put in for an appointment for tomorrow afternoon. It looks like they are all booked up for tomorrow afternoon.
The next best time for me is going to be next Thursday afternoon. Is there an opening around noon to 3pm?
Yes, it looks like there's an opening for this Thursday at 3pm. Will that work for you?
Yes, next Thursday at 3pm will work for me.
Are you dropping off and leaving or do you need a loaner car?
No, I'm good, my wife will come and pick me up after I drop my car off at 3pm on Thursday.
Is there anything else you need the car mechanic to look at?
Yes, as a matter of fact, have them check out the thermostat and waterpump.
ok, I will add that to the work order for you.
Thank you, so are we set?
Yes, I have your information and I will send you confirmation in a few minutes.
Ok, that sounds great. I will leave the keys in the dropbox on the door when I leave the car.
Ok, you read my mind, I was just ready to suggest that.
Cool, thanks for your help.
You're welcome Jim. I've sent the confirmation to your mobile device at 717-495-9999.
Thanks again.
You're welcome Jim.