*Ring* Hi, Kelly! I'd like for you to order me an Iced Black and White Mocha from Starbucks.
Sure thing! May I ask the specific location of this Starbucks? There are many of them nearby.
It's the Starbucks at 4010 Monroeville Boulevard in Monroeville.
Ok, got it! Now, I need you to specify a few things for me regarding your order.
Understood. What would you like me to specify, Kelly?
What size coffee would you like? There are four options: Short, Tall, Grande and Venti.
I would like my coffee to be a Grande, please. Anything else?
Yes. What kind of milk would you like in your coffee, sir?: 2%, Almond, Coconut, Nonfat, Whole Milk, or Soy?
I would prefer 2% milk.
Yes sir! Let me just write that down in my notes. A few more questions, sir.
No problem, Kelly. Ask anything you need.
Would you like any special toppings on your drink?
What kind of choices do I have?
Whipped cream and extra shots of flavor.
I would like my coffee with whipped cream, please. No extra shots.
Yes sir. I'm starting the process of entering the details of your order on Starbuck's website.
Thanks for your help, Kelly. Is that all the information you need from me?
Yes sir, that will be all. I'm completing your order now.
Thank you very much, Kelly! I really need the energy boost and I'm sure this coffee will help.
The pleasure is all mine! Your order has been completed. The Grande Iced Black and White Moche with Whipped Cream and 2% Milk will be ready for pickup in 10 minutes at the Starbucks on 4010 Monroeville Boulevard in Monroeville. I will send a receipt for your order to your phone in a text message momentarily.
Alright, Kelly. That will be all. Thank you again for all of your hard work! Goodbye.
Goodbye sir.