Hello, I need to make an appointment at a mechanic shop. My car is making a funny noise when I turn on the air conditioner.
Hi, of course I can take care of that for you! Where are you located? I can help you find the best and closest shop to you.
Thank you, I live in the downtown Portland area.
Great! It looks like "Intelligent Auto Solutions" is nearby with a great reputation. I will just need a little information from you.
That sounds wonderful. What do you need to know?
Let's first start with contact info and vehicle info. 
My name is John Wayne and my phone number is 503-555-4929.
Great John, we'll get you fixed up in no time. What type of vehicle needs serviced?
It's a 2015 Dodge Ram 1500 pickup truck.
It appears that the earliest appointment available is tomorrow morning at 9:15 am. Should I schedule you in?
That sounds fine. How much would you estimate the cost to be?
Intelligent Auto Solutions will diagnose the problem for free, but the repair is estimated to cost up to $250.
I don't think I could pay for that tomorrow. Would we be able to reschedule to next Monday instead?
Yes, of course. How does 10:30 AM next Monday sound?
That sounds great. Thank you.
Alright Mr. John Wayne, we have your 2015 Dodge Ram 1500 truck scheduled for air conditioner maintenance at 10:30 am at Intelligent Auto Solutions with an estimated cost of $250. Does that sound correct?
Yes that sounds right.
Great! We have you're appointment set. Thank you!
Thank you! Have a great day!
Thank you sir. Have a wonderful day, and thank you for calling.