Hey, can I schedule an appointment at the mechanic?
Of course, did you have a mechanic in mind?
Intelligent Auto Solutions.
Okay, what do you need to have done to your car?
It keeps wanting to drift right when I'm going straight so I need to get that figured out.
Okay, do you have any preference on days for the appointment?
Preferably as soon as they can fit me in!
Got it. They have one free slot open at 7AM tomorrow morning, will this work?
That's a bit early in the day... Do they have anything at like 9?
The only other appointment available tomorrow is at 3PM.
Oh, Well in that case 7 will have to work.
Got it, what type of car are you bringing in?
It is a 2002 Chevy.
What model is the vehicle?
It's a Chevy Impala.
Okay, just to confirm. You want to book an appointment for your 2002 Chevy Impala at 7AM tomorrow at Intelligent Auto Solutions to check out faulty steering?
That's exactly right!
Okay, what name and number do you want to put as their contact information?
Jay Turk, 555-555-5555
Okay! I've made an appointment under the name Jay Turk and they will contact you at 555-555-5555 when the vehicle is ready
Excellent! Thank you.
Happy to help, have a good evening.