Hey, I was looking to take my family somewhere nice given the stress of the past couple weeks. Any food goes, maybe Italian sounds good I think.
Okay, any particular restaurant you wanted to look at?
North Italia is really good I hear, have you been there?
Yes the food there is amazing and the service is always exceptional.
I like quieter places with dim sort of lighting. Is it like that or is it loud and annoying?
It's actually pretty quiet and it does have the sort of low-light ambiance to it. 
Italian food with a low-key environment sounds good to me!
Okay, how many people total in your family?
Five, including me.
Let me check their online reservation system and see what we got. What time did you want to go?
6 is usually when we eat. Is there anything available then?
Let me see... no it looks like it's all full, unless you wanted to sit outside?
No my wife hates sitting outside at restaurants, any times close to that?
Hmm... looks like 7:30 is open for a booth inside.
Hmm... is there anything open for just a normal table because I booths are so hard to get out of if you're on the inside.
Yeah let me see. This is for Saturday right?
Yeah that's the only day that works for us all.
Okay, good. It's a little later than you probably want but there's a normal table inside available at 8.
That is a little late... but I promised my family a night out for dinner so that'll have to do.
Okay your reservation is set under your name. It's a little bit of a drive for most people so take that into consideration.