I need to make an appointment to get my car fixed.
Where do you want to take it?
I don't know, the "Check Engine" and "Computer Fault 00" is flashing and the engine is running really rough.
I can Google "Computer Fault 00" and see what I can find.
Please do that.
OK, most sites say that Fault 00 is usually a short in the main wiring harness and it is very difficult to isolate and repair.
Can you find a shop that specializes in fixing stuff like this?
OK, Intelligent Auto Solutions specializes in fixing electrical and computer problems, do you want me to make an appointment?
Yes please!
OK they want the make, model and year of your car.
It's a 2016, Cadillac CSV.
OK, they want your name and phone number, should I put in your office, home or cell number?
No, don't use my name, it's my wife's car, put in Mary Smith, number 202-555-1234.
It says you can drop off the car tomorrow between 7 and 9am.
That's not convenient, do they have a key drop box so I can leave it there tonight?
Yes, it says they have an after-hours drop box in the wall next to the entrance.
I'll do that.
OK, they want a short description of what's wrong with the car.
Just put in about the check engine and computer fault 00 and the fact that it's running rough.
OK, it looks like that's all the want to know, I doesn't seem like it matters whether you drop it off tonight or take it in in the morning.