My 2005 Ford F-150 needs new sparkplugs I think. Can you schedule an appointment for me?
Yes I can, do you have a preference for the auto shop you would like to use?
Yeah, I only take my vehicles to Intelligent Auto Solutions.
Excellent, I have found a Intelligent Auto Solutions location near you. Would you like me to find the soonest available opening?
Well, I can't take it in today but I could anytime after 12 pm tomorrow.
Very well, I have found an opening at 3 pm. Does this time work for you?
Actually, I forgot I have to pick the kids up from school at 3:15. Can you make it after 4 pm?
I have found an opening at 4:30 pm, does this work for you?
Yes, 4:30 pm is fine.
Can you describe the problem you are having?
Well, when the car idles it seems to skip sometimes. I think the spark plugs need replacing.
Ok, Intelligent Auto Solutions has a basic inspection that includes spark plug maintenance for $59.99. Does this sound right?
Yes, I think I might as well get a basic inspection. As long as it covers the spark plugs that works for me.
Very well, can I have your name and phone number?
My name is Chris Smith and my phone number is 555-555-5555.
Let me confirm, your name is Chris Smith and your phone number is 555-555-5555?
Yes, that's correct. Do you know how long it will take?
The average basic maintenance package appointment takes an average of 1 hour to complete.
Great, is there anything to do in the lobby?
There is a popcorn machine, arcade games, vending machines, and television, all complimentary.
That sounds like a great time, I think I'll bring the kids.
The reviews say that there is a play area for children.
Even better, let's reserve the basic package.
Great Chris. To confirm, I have a basic maintenance package for $59.99 to be set for 4:30 pm tomorrow for your 2005 Ford F-150, does this sound correct?
Yes, that is right. Can I pay now?
You can pay with a Visa or Mastercard.
Great, my Mastercard number is XXX-XXX-XXX.
Great, I have charged your Mastercard ending in XXX $59.99.
Thank you, can you send a confirmation email to dhidfhsdofih@hotmule.com?
I have sent an email confirmation for your 2005 Ford F-150 to be serviced at Intelligent Auto Solutions at 4:30 pm tomorrow and you have already paid $59.99. Have a great day!