Hi, Amy, I need you to set up an appointment for me to get car looked at
Sure, boss, what's up?
I notice this morning my car is making a strange noise under the hood. Can you make a call?
Sure thing, do you have a place in mind?.
I do, Intelligent Auto Solutions. I have used them before. You should be able to log in and have real time access with their online interface.
One moment, yes I am logged in and have access.
Good, what info do you need?
Okay, boss, I need your car details.
It is a 2019 BMW X3 sdrive30i
You or me for contact person
Let's make it me.
I assume your cell for the contact number
Yes, please
and the car issue?
It is a knocking or clunking under the hood. I can't be anymore specific that that but it does not sound good.
Let's see today is Wednesday and i am seeing openings for Friday. Does that work?
I want this looked at as soon as possible. This could be serious. Do they have any opening for tomorrow morning.
I am seeing one slot available for 10:00 on Thursday. Does that work, boss?
That would be great!
Ok, let me confirm the details. Your 2019 BMW X3 sdrive30i is making a knocking or clunking noise under the hood and you are the contact person using your cell and i will reserve the 10:00 Thursday spot. All good?
Perfect
Okay, you are all set. Let me know if you need help tomorrow with that in any way.
Thank you, Amy
No problem, boss