Hi Stephanie can you set up an appoint to take care of my car?
Sure Beth, where is your car now and where should I drop it off?
The car is at my workplace and I would like you to drop it off at Intelligent Auto Solutions
That sounds good. What kind of car do you have?
My car is a 2012 toyota prius and I would like do have an oil change.
What color is your car again?
It's light blue. 
Can you remind me of your phone number and full name again?
My phone number is 999-867-5903 and my full name is Elizabeth Smith.
Thank you for the reminder. 
Any other information you need from me?
Yes, is there a convenient time that you would like to set an appointment?
Can you set it up for 11am and you can pick it up and drop it off at that time?
Yep filling that information in right now. It looks like that time is available. 
Thank you very much. Are they able to complete the oil change the same day?
Yes, pickup from Intelligent Auto Solutions is available starting at 2pm.
Excellent, same day is what I am looking for.
Okay so, I'll drop off your 2012 toyota prius at 11am tomorrow for a oil change that will be available for pickup at 2pm.
That sounds great thank you very much
No problem, it's my job.