Hi, I need to book an appointment to get my tires rotated, please.
Ok, where would you have your car serviced?
How about Intelligent Auto Solutions? I've used them before and they were good.
Ok. What day and time would you like to make a reservation for?
Is there anything available tomorrow afternoon?
Sorry, there are no available appointments tomorrow afternoon.
Ok. What about Wednesday afternoon?
Yes, there are appointments available on Wednesday afternoon.
Do you have anything available after 2?
There is a 2:30 appointment available.
Ok, book that for me please.
Ok. Your appointment is confirmed.
Could I have them wash my car as well?
Sure, your car will be washed after your appointment. 
Ok, great.
Can I help you with anything else today?
Actually, can you have them check my headlights as well?
Yes, I have added that to the list.
Great, thanks a lot.
You're welcome. Goodbye.