Hello, I need you to schedule an auto repair appointment 
OK, for what Vehicle?
2016 Chrysler town and country
OK, is that the V8 or V6?
V8
What name would you like to use for the repair?
Sarah Sanders
and what phone number would you like to use?
708-448-2156
What repair is needed for the vehicle?
Im not sure, It is making a funny noise under the hood.
Can you explain in a little more detail?
When I turn the wheel too sharp I hear a screeching noise
Ok, when would you like to bring it in?
Today if possible.
And what would be a good time?
anytime after 12:00
Ok, Great. Is there anything else?
Yes, see if they can do an oil change while they are looking at my vehicle. 
Ok, I have booked your appointment for today at 1:00