Hey, Bob. How are you doing?
All right. What do you need?
I need you to schedule an appointment with Intelligent Auto Solutions.
Sure. What's the problem?
It keeps making a clanging sound. Might be the transmission.
That's horrible.
Yeah, it is. It's my new 2015 Ford Fiesta, too. I just got it not too long ago.
That's a shame.
It is. Anyway, make sure the appointment is schedule early tomorrow morning.
No problem, sir.
Also, I'm going to need you to take the car there.
Will do. Anything else?
Yes, tell them it's for Mark Davis. And give them my secondary phone number.
I'm afraid I don't have that number.
Do you have a wait to jot it down?
Give me a minute. All right, go ahead.
It's (555)555-5555
Okay, got it.
All right, now repeat everything back to me so I know you have the right information.
The appointment is tomorrow morning with Intelligent Auto Solutions. The problem is your 2015 Ford Fiesta is making a clanging sound. Make sure to tell them it's for Mark Davis, phone number (555)555-5555.
Sounds good. Thank you, Bob. Take it easy.
You too, sir.