Hey, I'm having a bit of car trouble right now. Could you book me an appointment at Intelligent Auto Solutions?
Sorry to hear that, and of course. Let me pull of their website first..
Thanks a bunch.
You're welcome. Okay, I'm on the booking page now. What is the car's make?
It's a Nissan.
Okay thanks. What's the model?
It's an Ultima.
And lastly, what's the year?
It's a 2013 model.
Okay great. What's the specific problem you're having?
I can feel the car pulling to the right a bit when accelerating. It's making me a bit nervous on the road. The engine sounds a bit louder than normal as well and I'm not confident it will hold out.
Okay got it. So the car pulls to the right and the engine is beginning to sound off, right?
Yup, that's correct.
Could you provide me with a name and number to give them?
Sure: Jenny Peters (555) 555-5555
Okay thanks. So the earliest opening they have is for tomorrow at 9AM. Would that work for you?
Absolutely, I want to get in as early as possible.
I understand. Before I confirm though, I wan to review: You car is pulling to the right and has a loud engine, you'll be bringing the car in at 9AM tomorrow, and you should be aware that the base appointment fee for your car is going to be $250. Do you still want to book the appointment?
Yes, that's all correct and the price is not too bad either.
Okay, you're all booked! 9AM appointment for $250 concerning 2013 Nissan Ultima that leans right and has a loud engine all set!