Hello, Chelsea? I'm driving right now but could you make an appointment for my car?
Hello! Yes, of course I can. Where do you need the set the appointment at?
Could you set it at the Intelligent Auto Solutions?
Yeah, of course. What's the make and model of your car?
It's a 2018 Honda Civic sedan that's a manual.
Ok, and then I need your personal information like your name, phone number, and email.
Brielle Jefferson, phone number: (123) 456-7890. You can put my work email down.
Ok, great. So what's wrong with your car?
The Check Engine light came on so I think it needs an overall tune up.
Ok, do you want their basic package or the deluxe package?
I'll go with the deluxe package. It's been a little while since my car's been looked at properly.
Ok, sounds good. I'll add a note that your Check Engine light came on too.
Thanks. So when it the next available day and time I can bring it in? I'd like it to be in the late afternoon.
It looks like they have an appointment available at 3:30PM in three days from now on Thursday.
Oh no! Thursday is way too late. I want this looked at as soon as possible. What else do they have?
They have some availability on Wednesday at 1:45PM, but that's the latest in the afternoon that's available this week.
Ok, what about for tomorrow. What is available at any time tomorrow?
They have 8:45AM, 9:30AM, 10AM, 10:15AM, 10:45AM, and 11:20AM. All their afternoon and early evening appointments are already taken.
Ok, I want my car looked at ASAP so fit me in for the latest time they have available.
So you are ok with an appointment at 11:20AM tomorrow?
Yes, 11:20AM is fine. I'll just have to move some things around to make it work.
Ok, sounds good. I just put in an appointment with you at Intelligent Auto Solutions tomorrow, Tuesday, at 11:20AM for a tune-up and to check out your Check Engine light. The initial inspection fee is $75, by the way.
Thanks, Chelsea! See you tomorrow.
You're welcome! See you!