Hi, I am hoping you can help me make a dinner reservation tonight?
Sure thing, did you want to eat locally?
No, I was looking for something in Oxnard.
Okay, any preference on the type of food you want?
Yes, I am really craving Italian.
Okay, I found two really good ones, Settebello and Grappolo, both are pretty close to each other.
What is they specialty of each?
Grappolo is more rustic Italian cuisine and Settebello is more of an upscale Napolitano Pizzeria.
Is either restaurant compatible for someone who is Gluten Free?
Yes both, but I think you will have more choice at Settebello.
Okay, that sounds great, lets book that restaurant. 
Okay, how many people are in your party?
There are four of us tonight.
Okay, is there a specific time you were looking for?
Yes, preferably something between 6-6:30.
I just checked with the restaurant, they do not have any availability for the times you requested, but could get you in at 7:15.
I will take the 7:15, thank you.
Okay, so just to confirm, I have you for a party of 4 at Settebello in Oxnard at 7:15 tonight for dinner?
Yes, thank you for your help. 
Any time, a confirmation of the reservation will be sent to your calendar.