I need to get an oil change next week.
Which car needs the oil change?
I would like to get the oil change on my 2014 BMW M3
What shop would you like to go to?
I want to go to Intelligent Auto Solutions.
Okay, I found an appointment for next wednesday at 12:30 would that work?
Yes that would work well for me.
Can I get your phone number?
My phone number is 999-888-7777
What name would you like the appointment under?
Put the appointment under Bob Smith.
Great I will get that all set.
Wait I just realized I can't do 12:30, can you change it to 1:30?
Let me go and check.
Thanks
I cannot do 1:30, but there is a 2:00 would that work?
I can do 2:00.
Great do you want to keep it under the same name and number?
Yes please.
Great, the appointment is all set.