I'd really like a drink from Starbucks.
Ok. What would you like?
A grande iced caffe latte with extra ice and 2% milk.
Ok. Let me get that ordered for you.
Thanks!
Looks like they're fresh out of 2%.
Oh no!
Is there something else I can get you?
Can you see if they can sub the 2% for nonfat milk?
Let me see if that's available.
Great.
Great news! They have non-fat.
Ok. Please order it with non-fat milk then.
Ok. A grande iced caffe latte with extra ice and non-fat milk right?
Yes.
Your order will be ready shortly. 
Thanks!
Your order should come through on your cell phone any minute.
You're the best!
Bye!