I need to schedule an appointment with Intelligent Auto Solutions
Sure, can you tell me the make model and year of your vehicle. 
I have a 2018, Jeep Grand Cherokee.
What is the reason for your appointment.
I need my oil changed and tires rotated.
Let me find some appointments. While I'm seeing what is available, will you please tell me your name and phone number.
My name is James Greg and my phone number is (636)123-1234
Thank you. They have three appointments available. Would you like me to tell you the dates and time now? 
Yes
The first appointment is Wednesday the 13th at 10am. There is another appointment on Wednesday at 1pm and the last appointment is at 7 am on Friday the 15th. Which one would you like me to schedule for you?
Is there anything available before Wednesday? I am really in need of an oil change?
Let me see what I can find.
Thanks
You are in luck. I found 1 appointment available today at 3pm. Would that work for you
Yes, I can be there
I am scheduling your appointment now.
okay
I have your appointment confirmed
Thank you
Your appointment will be today at 3pm for your 2018 Jeep Grand Cherokee. You will be receiving an oil change.
That is correct
Sounds good.