Hi I have a problem
What's your problem?
I ordered Uber XL and they booked me for Uber shared XL and they charged me more
Where were you going?
We wanted to go from the movies back to my house
How long did you have to wait?
We were forced to wait for 20 minutes for it to arrive.
Did you ask the driver for their information?
yes the drivers number was IUBWEB2
Okay I'll follow up with the driver after.
Thanks a lot, is there anything else that can be done?
I'm afraid there isn't much.
Can you give me free rides for a week or a certain number of miles?
Yes we can do that actually.
Which one?
We can give you a free 50 miles on us.
Okay thanks.
We hope this helps alleviate your pains your experiences.
It does thanks a lot.
Okay your credit should be in your account soon.