Hi Mary. I’m driving right now and the check engine light in my car just came on.
Oh no! I’m sorry to hear that. Do you need me to call and make an appointment at the mechanic.
Yes, please. I’ve been going to this place called Intelligent Auto Solutions on 5th street.
Ok, I’m bringing up their website now. 
When you get to the website, it will probably ask you to fill out one of those online appointment request forms. Just ask me the questions and I’ll relay the information you need. 
Ok sounds good. First I need to know what the year make and model of your car is. 
It’s a 2013 Toyota Camry.
Give a short description of what the issue is.
I was driving and the check engine light came on, which shouldn’t happen since I just had an oil change a week ago.
Was the oil change from this facility?
Yes, which is why I’m so irritated right now. 
Gotcha. What contact information do you want me to put down?
I’ll be busy all day today so put down my husbands. Chet Baker, (642) 483-8355 and his email is chetj@gmail.com.
Ok. It looks like the earliest availability they have is two days from now...
No that’s unacceptable since clearly they messed up doing something on the oil change. I don’t want to ruin my engine by driving on it further. I want to drop it off now. 
Ok I’ll call on the other line. Give me one minute. 
Thank you. Sorry to put you in the middle. 
No problem! I spoke to them in person and they agreed to squeeze you in around noon today. 
Perfect. Can you just sum it up for me?
The appointment to get your check engine light checked at Intelligent Auto Solutions is at noon today and will cost $59 for the inspection fee.
Great thanks. I’ll see you at the office. Bye. 
Bye.