Hey Ken, how are you doing today?
Hi John, I'm doing well, how are you?
Not too bad, I was wondering if you could help me out with setting up an appointment to get my car looked at?
Sure John, did you have a specific shop in mind?
Yes, if you could take a look for openings at Intelligent Auto Solutions for me.
Ok, let me load their site, what seems to be the problem?
Well the car seems to be stalling any time I come up to a stop light if I leave the air conditioner on.
That's strange, let me see what they have available for appointments.
Thanks Ken.
Alright, it looks like their main location has bookings tomorrow at 10:00am and 11:00am, would either of those work?
Actually I was hoping to have it looked at today, I'm a little worried.
Alright, it looks like their sister location across town has an opening today at 9:30am, would that work?
Yes, that sounds great.
Alright, it looks like they need some info to book, what's the year, make and model?
Its a 2007 Toyota Yaris.
Perfect, and the name and number I should book it under?
John White, and put down my cell, 617-555-0123.
Ok great, I'm booking you at the sister location across town for 9:30am today, for your 2007 Toyota Yaris, I've noted that it stalls when you come up to a stop with the AC on, and booked under John White and left your cell, 617-555-0123.
That sounds perfect to me.
It looks like their initial inspection fee is $75, just so you're aware.
That sounds reasonable to me, thanks Ken.
You're welcome, good luck.
Thanks, bye!
Bye.