Hey, can you schedule me an appointment at Intelligent Auto Solutions?
Yes sir, what is the problem?
Well the motor is making a weird noise everytime I start it
Ok, and what is the make and model?
It's a 2012 Buick Lucerne
Ok, what is the preferred time for the appointment?
I'd like to get it in today if possible, but as soon as I can
Ok sir let me see
Ok let me know
They're saying earliest available is tomorrow evening
Oh thats no good, see if it's possible for tomrrow morning
Ok sir
Tell them its urgent
Ok, im trying
Thank you very much 
Ok sir, they said they could possibly squeeze you in around 10 tomorrow morning
10 AM would be fine
You want me to book it for 10?
Yes, that is great. Thank you very much 
Very welcome sir. The inspection fee will be $50, is this ok?
Perfectly fine. Thank you
Whats the name and address I should put it under?
Mike Anderson 7764 Thompson Dr, Birmingham, MI. Number to reach me is 248-654-3068
Ok you are all set for tomorrow.