My clutch is sticking. I need to take it in to the shop.
Which shop?
Intelligent Auto Solutions on First Street in San Rafael.
Contacting Intelligent Auto Solutions on First Street in San Rafael.
Tell them my clutch is acting funny. I need it checked.
They need the car make, model and year.
2016 Toyota Camry.
When can you get there?
In an hour.
They can't take a look until 4PM.
But I have a meeting then! Can't I just drop it off and get a rental?
Yes, you can drop off at 2PM.
Can they order me a rental car?
Yes, or their shuttle can take you to your meeting, if within 5 miles.
Okay. How much to look at my clutch?
A diagnostic check of the clutch will be $65.
 Can I apply that to the repair, if needed?
Yes, you can apply the $65 to the repair.
 How long will it take?
They can get the diagnostic done by the end of the day.
 What about the repair?
Since parts are in stock, they can make the repair tomorrow morning. 
Thank you. I'll head over soon.
Anything else?
No thanks.
Got it.