Hey! Can you call Intelligent Auto Solutions and make an appointment for me?
No problem. What's the appointment for?
My headlights in the front , both of them are all out and I for pulled over with a warning that I need to get this taken care of ASAP.
Wow, yes I'll make it ASAP. 
I need the appointment for this afternoon. I can't risk getting pulled over again. I don't care what you have to tell them, but it has to be today.
I'll work some magic boss, don't worry. 
They have something for 4:30 today, if you wanted to go after work?
No, that is way too late. Is there anything earlier?
They have a 12pm or a 1pm. You could go during your lunch.
Take the 12pm. I want this fixed ASAP. I hate getting pulled over, it puts me in a mood.
No problem. Do you want me to book this under my name or yours?
Book it under mine. Jasmine Flowers.
Cell phone or work number?
Give them my cell. 355-756-1395 that way they can call me if they need anything. It'll be easier to reach me at that number.
What's the car that needs new headlights?
You mean make/model?
Yes, sorry! I'm terrible with car stuff.
No worries. It's a 2018 Toyota 4Runner
Awesome. Okay, so you are confirmed for your appointment for today at 12pm at Intelligent Auto Solutions for two front headlights changed out with your 2018 Toyota 4Runner. It's going to cost $98.75 so make sure you bring your credit card.
Awesome, thank you so much!! You are a life savor!