Good morning Renee. I need you to schedule an appointment for my vehicle?
Good morning Mr. John Doe. What's going on with your vehicle?
I need new tires and I need my front light on the passenger side of my vehicle.
Okay, I can do that for you.
Thanks. I would like you to call Intelligent Auto Solutions and see if I can schedule an appointment as soon as possible.
I will check on that for you.
Thank you. The make of my car is a 2017 Kia Optima
Okay, what size tires do you need?
I have an Optima EX, so the tire size is 215/55R17
I'll call them right now.
Thanks
Mr. John Doe, I called the auto repair shop and they are booked for today. They're available tomorrow as soon as they open up, which is at 7:00 a.m.
I really wished that it could have been today, but you can schedule the appointment for tomorrow at 7:00 a.m.
Okay, I will call them back to schedule your appointment.
Thank you and don't forget to mention that I need my light replaced on the passenger side of my vehicle too.
Okay, I did forget to mention that.
No problem, I will call and schedule the auto service for you.
Thanks again.
You're so welcome.
Hello Mr. John Doe. I have you scheduled at Auto Intelligent Solutions on tomorrow at 7:00 a.m. They will be putting on new tires for your vehicle and replacing the front light on the passenger side of your vehicle.
Thank you.
The cost for this service will be $695.00
Thanks for be so thorough. 
You're welcome. Have a great day.