Haley, our Honda Civic is making a noise. Can you please get me an appointment at Intelligent Auto Solutions.
O.K. Do you know the year of the car?
2013. It should auto-populate with our account.
What name and number?
Jeanine, 4143965119
O.K. I am setting up a brake check. It is free.
What will it cost to fix?
Depends. Their site estimates between $127 to 152.00 is its a brake pad replacement per axle.
How long will it take?
It is giving you an appointment choice of 1:30 p.m. or 3:30 p.m. or the day after tomorrow at 9 a.m.
That just won't do, I have to drive a great distance.
O.K, please hold, and let me check again.
Please call them if needed, I will stay on the line.
There is one that's kind of difficult to make. If you start now, it's in half an hour, at 3 p.m.
That good enough, but call them after I hang up.
Will do. You should be getting a message. Check your email. The inspection is free. 
You said. Have it billed to the card on file.
Yes, done.
I did get a text. Please call them and let them know I am driving there. There is some traffic.
O.K. Appointment at 3 p.m. Estimate is between $127-$151.
Call me after. Thanks and bye.
Bye.