Hi Sally, I need a Grande iced Americano with soy milk please.
Okay, I'll give the local store a call. 
Okay, when should I pick it up?
Unfortunately they can't do that drink for you.
Why not???
They don't have soy milk available and they only have venti cups.
Shoot. Okay, let me think.
Take your time, miss. 
Alright, do they have any tall cups?
Yes, they said that they have tall and venti.
I thought you just said venti.
Nope, I just checked again and they have both tall and venti.
Okay, what kind of milk do they have?
They have oat, coconut, almond, skim, 2%, and whole milk
Okay I'll have a tall iced americano with almond milk.
Just letting you know the almond milk did not sit well with your stomach last time.
Oh my gosh, you're right. Thanks for reminding me.
No problem. What milk then?
I'll go with coconut milk.
Perfect! It will be ready for you at the times square 43rd street location of Starbucks.