Hey, could you place a coffee order for me for pick-up?
Sure, which coffee shop would you like to order from?
I'd like to order from Starbucks in Wooster
Okay, which drink would you like to order?
I will take a Tall
Sure. Which drink would you like?
An Iced Cinnamon Cloud Macchiato
And milk preference?
Whole milk
Sure, let me go ahead and order that for you
Thanks! 
I'm sorry, but they are not offering whole milk currently. Would you like to choose another milk option?
Sure, I'll take the 2% milk
Okay, I'll order that for you immediately
Sounds great! 
Your order for a tall Iced Cinnamon Cloud Macchiato with 2% milk will be ready for you to pick up in about 15 minutes.
Perfect!
You will receive a text message with your order details shortly.
Thanks!
You're welcome, Good-bye!