Hello, I need to take my car to a mechanic.
Sure thing. Is there a mechanic that you prefer?
Yes, Intelligent Auto Solutions.
Ok, I'll pull up there scheduling system. What seems to be the problem?
My check engine light is on, so I want to get my car checked out.
What type of car do you have?
A 2006 Mitsubishi Galant.
Ok, I am seeing several openings for tomorrow, will that work for you?
I'd really prefer to get an appointment today, in case something is seriously wrong.
Ok. There is one appointment this afternoon at 3:30pm.
That is perfect. Please schedule under my husband's name, he will be taking the car in.
Ok, I will schedule under John Smith. What is his phone number?
000-000-0000
Perfect. I have your 2006 Galant scheduled at Intelligent Auto for today at 3:30pm
Thank you. Will you text my husband the appointment confirmation and directions?
Yes, texting to both of you now. Can I help you with anything else?
No thank you.
Perfect, just let me know if you need to change your appointment.
Will do, thanks again. 
You are very welcome.