I think I need to see someone about my car. Can you schedule an appointment for me?
Sure let me get right on it. You should try that new place "Intelligent Auto Solutions".
I heard great reviews about that place. Sure, set me up.
Where are you at currently, and where are you trying to go?
The "check engine light" keeps going on and off, and sometimes I hear a grinding noise. Not sure what it is exactly.
Oh that's definitely not good. What vehicle are you driving?
I'm on the 2012 Chevrolet Malibu.
Thanks. And when did you plan on bringing it in?
I guess tomorrow morning.
Alright then, one moment while I get you set up.
Actually...it's a bit more urgent and I need the car ready by Monday. Do they have any openings today around lunch time?
Ah! They do actually. There's a 12:30 slot open. How does that sound?
That's perfect. I can take it down there on my lunch break and just catch an ride back.
Alright. I can get you set up then. I am just looking over a bit of information before I confirm.
Thanks. You're a life saver.
One more thing. Do you want me to give them the business contact information since it's the company car?
No, just give them my name, John Smith, and the company information so (555) 555-5555.
Great thank you! I've submitted all the information and have you set for a 12:30PM appointment with Intelligent Auto Solutions for a check engine light and mechanical grinding noise. Also, there is a $35 inspection fee.
Appreciate your help! I'll drop it off right after this meeting. Thank you.
You're welcome. I'm also emailing the confirmation to you and sending a text for a reminder. You have a great day.