Oh dear! I think my car is leaking oil. I need to make an appointment with Intelligent Auto Solutions ASAP I guess.
Ok. I hear you need an appointment for your 2001 Ford Ranger, correct?
Yes, that's right.
Alright. I have Intelligent Auto Solutions available apponintment times on my screen, do you have a day and time in mind?
Um, yeah, I need to bring it in right now I think.
I am not showing any appointments available for today, would tomorrow be ok?
I guess it is going to have to be. Do they have a space open for first thing in the morning?
I am showing four appointment times available for tomorrow, the earliest available is 7:15 a.m.. Would you like me to book it?
Oh no, that's a bit to early. Anything later but still the morning hours?
It appears they have a slot available for 8:00 a.m. and another for 11:15 a.m..
Ok, I guess I will take the 8:00 a.m. slot.
Alright, I have secured the 8:00 a.m. appointment slot. I need your full name and phone number to finish the reservation.
Sure. It's Jane Gail Doe and my phone number is 555-555-5555.
Splendid. I have that appointment scheduled for you. Would you like me to read back the details for you?
Yeah sure.
I have your appointment with Intelligent Auto Solutions at 8:00 a.m. booked for April 9th, 2019. The vechicle is a 2001 Ford Ranger with an oil leak. Is this correct?
yep.
Your name is Jae Gail Doe and you can be contacted by phone at 555-555-5555.
Yes.
Ok, you are all set.