Hi hows it going
Hi, how may I assist you?
Ok well I'm having some car problems and I need some help.
Ok what exactly is the issue?
Well, Every few minutes the car makes a rattling noise and braking makes an odd sound
Ok, and what is the make and model of the vehicle
Honda Civic 2019
OK well we have good news we have an opening available for inspection
Great What time would that be
It would be at 11AM today
Ok thats fine
Just need your name and a phone number to reserve your space.
Phil Ivey 8231112222
Ok, is there anything else i can help you with Mr. Ivey
No that's it thank you.
Ok good, and please confirm the appointment is for Phil Ivey 8231112222
yes that is correct
perfect thank you for calling, see you at 11AM please try to arrive 10 minutes before.
Ok thank you so much I appreciate it
Of course sir, see you then.