Hello, my car is kind of messed up, do you think you can set up a appointment for me to get it fixed?
Yea, no problem, you have a mechanic in mind?
Yup, they're called Intelligent Auto Solutions
What kind of car is it?
It's a 2012 Toyota Prius
Alright and what kind of problem are you having so I can tell the mechanic?
It seems to not shift smoothly
What time do you want to see them?
Anything for 4pm today?
I just checked it seems like they booked. How about tomorrow morning?
Hmmm is there a 10am slot?
Yea, do you want me to get that?
Yup that would be good.
Alright, so to double check, you have a 2012 Toyota Prius and it is hard shifting?
All that is right
And you want a 10am booking?
Yea that is right
There will be a inspection fee of $85
Ok, that is no problem.
Alright I booked your appointment, is there anything else?
Oh if they want to contact me, they can call John Smith at 555-5555
Alright I'll note that.
Thanks a lot, good bye
No problem, bye.