I need you to make a service appoint for me 
With whom?
Intelligent Auto Solutions
Year , make and model of car?
2016 volkswagon cc
What issue are you having with car?
My tires are making a cupping sound and i need a headlight replaced
They will want your name and contact
Jeff Fort 555-5555
Ok i will give them a call
Ok
Is tomorrow morning at 7am ok
Yes it is
Will you be waiting while its repaired
Yes
Ok its set
Details please
You have an appointment at 7am in the service center to check on your tires and your headlights. Please bring with you a 129.00 diagnotic fee
Ok thank you
You are welcome