Hi, I would like to go ahead and have you order my usual venti carmel mocha latte.
Okay! I will definitely be able to do that for you. What location is closest and I can get it ready for pickup. 
I'll be driving past the Westshore location in 10 minutes. I would like the drink to be ready there by then.
Okay. Remind me again what you would like? 
I want to order a carmel mocha latte.
Sure thing! What size? 
A venti please.
Hot or cold? 
Hot- and don't order so quick that'll it be sitting out and getting cold! 
Certainly. Did you want the whip topping on that?
No whip- but ask to have it lightly salted.
I'm sorry, it seems that they are out of the mocha syrup at this time. They do however have the toffee syrup which can offer a similar taste, would that work?
Yes, you can go ahead and change it to a toffee syrup order, but if so I want you to make the drink iced instead.
Okay, so is that then a venti iced carmel toffee latte then?
Yes, that seem correct. 
Did you want me to add the whip or keep it off as before?
Actually, go ahead and add the cold brew whipped cream.
Light or heavy? 
Just light, I want to give it a try. 
Alright, just to confirm a final time thats a venti iced carmel toffee latte with cold brew whip topping?
Yes, how soon will that be ready for pickup 
I just placed the order into the Westshore location. It will be ready for pickup in 5 minutes.