I need to make an appointment for my car to get checked.
Okay. Where would you like to make your appointment?
I've heard of a place called "Intelligent Auto Solutions."
Okay. I'll book your appointment online for you. When would you like to bring your vehicle to the repair shop?
As soon as possible.
The soonest they are accepting appointments is on Thursday. Is this okay?
Yes, that will be fine. What time do I need to have my vehicle there?
Their shop opens at 8 am. What model of vehicle do you have?
I have a 2006 Ford F150.
Okay. And what's wrong with it?
It's making a funny noise. Kind of a ticking noise around the engine.
Okay. Are there any other symptoms?
Not that I can tell.
What name should I place the appointment under?
Ted Moseby.
What's the best way to reach you?
Call me on my cell phone at 103-842-2832.
Okay. Is there anything else that you would like done at your appointment?
I think that it's due for an oil change.
It is standard practice for a complete vehicle inspection to be done while it is in the shop. Is this acceptable?
Yes, that's fine. How much will this cost?
The inspection is $50, the oil change is $35, and the engine diagnosis will be $100.
What happens after they diagnose the engine issue?
They will call you to explain what options are available.
Okay. Thank you.
Is there anything else that needs to be done at your appointment?