I'm calling to make an appointment for my car. It needs looked at and repaired. 
Ok, would you like me to schedule it for Intelligent Auto Solutions, like usual?
Yes, that's the place. My buddy John works there.
Ok, I need the year, make, and model of your car.
It's a 2016 BMW 3 Series Sedan. Name is Howard Wolowitz and my number is 123-456-7890
Right, and what do you want checked out?
I want the once-over inspection, of course. I need an estimate on how much that would cost.
Ok, and an estimate on the other work as well. Yes, ok.
Then, I need a tune-up and the air conditioning system checked for leaks. It doesn't seem to be performing as good as it did last year. Something is wrong somewhere with it.
Ok, tune-up and check A/C and the once-over inspection as well.
Yes, I'm looking for an appointment for either this Thursday or Friday if possible.
I'm online with our favorite repairman John. He said he doesn't have anything left this week. How about next week?
Ok, next week will work for me.
John has two openings next week.
When are the openings? In the morning or afternoon? What days?
He said it's your choice, either 7am Tuesday morning or 4pm on Wednesday afternoon.
I will take the Tuesday morning 7 am opening.
Ok, do you need a loaner car when you drop your car off?
Yes, I'll take a loaner car so my wife doesn't have to follow me and take me to work.
Ok, John says the inspection fee is $200., the tune-up will be $60. and the A/C will be $50 if it just needs more refrigerant or more if it needs repaired or replaced. I'm sending you the details via text message to your mobile device. To reiterate, your car is a 2016 BMW Series 3 Sedan with your name of Harold Wolowitz and phone number is 123-456-7890. Everything is confirmed and ready for Tuesday morning drop off and loaner car is reserved for you. Loaner car is a 2018 Lexus.
Ok, thank you for your assistance.
You are welcome. Have a great day.