Hey, I need to get my car into the shop relatively soon.
Ok. Do you want to go to Intelligent Auto Solutions again?
Yes, they do good work.
Let's see. Which car needs work?
My 2005 Ford Mustang. It's idling really roughly.
That's a problem all right. 
I'd like to go in tomorrow morning.
I don't see any morning appointments on their schedule. There's a 1:00 pm tomorrow, but for morning you'll have to wait another day.
I'd really like to get this over with. I guess I can go at 1:00 tomorrow.
Sure. Let me look at this form. Name - John Smith - phone number, which should I use?
Give them my cell, 540 555 7346.
Ok, I gave them that number. 
Good.
Let's go over this: You are bringing your 2005 Mustang in tomorrow at 1:00 pm, for the mechanics to check a rough idle problem, right?
Yep. 
They have your cell number in case they need to reach you as well.
Ok.
The fee for the initial diagnosis of the issue is $29.99. You can pay on arrival. 
Sound good, thanks!
Talk to you later!