Hello there! Could you place a coffee order for pick up for me?
Sure thing, which coffee shop would you like to order from?
I'd like to have a coffee from Peet's
Okay, what can I order for you?
I'll take an Iced White Chocolate Mocha
Sure, what size do you want?
I'll take a Medium
Do you want non-fat, 2%, whole, soy or almond milk?
whole milk, please
whipped cream?
Yes, please
I'm so sorry, but Peet's is currently out of this specific drink. Can I order something else for you?
Okay, I'll order an Iced Carmel Latte
Sure. Do you want the same details as you mentioned previously.. medium with whole milk
Yes, that's perfect
Okay, I'll order that for you and it will be ready for pick up in 10 minutes at 20 North Michigan Ave.
That's awesome! 
A confirmation will be sent to you phone via text message
Thank you!
You're welcome!