I need to see if I can get in right away. It sounds like I ran over something big and metal. 
What is the make, model and year of the vehicle?
It is a 2006 Chevy Trailblazer.
You can bring it in tomorrow afternoon at 3 PM
That's not going to work. The car just stopped.
Can you move the car
No. It's dead in the water. I'm on the side of the road.
Do you need a tow truck
Yes. I need a tow truck to take the car in.
Where are you located now
I'm on the side of the road at the corner of Main and Second. 
We will have a tow truck to you within 2 hours. The tow truck cost is $50 and it may be covered by your insurance. 
That's great. Can they look at the car right away
The earliest they can look at the vehicle is tomorrow morning at 10
I really need my car sooner than that. Is there any way to have them look at it tonight.
They will be able to look at it, but probably not complete the repair tonight
If there is any way they could have it repaired by morning, I would really appreciate it.
They will be able to check it tonight and give you the estimate for the repair and when it can be completed
That will have to do I guess. I think it's going to be a major repair
They will be able to check it and let you know tonight. There is a $25 fee for the initial inspection.
Oh, that's good. The tow truck is here already.
That is good. They will bring you to the service area. They should be able to look at it within the hour.
That's really good. Thank you for your help
You are welcome