Hello, I need a table at a restaurant tonight.
Hi. What kind of restaurant do you need a reservation for?
Hmm... Let's go with Italian food.
Okay. Are there any specific needs for the restaurant?
It needs a sit down bar... and full table service. Hopefully it has a nice atmosphere.
Alright. Give me just a moment.
Thanks.
I found two different restaurants in your area. Bertucci's in Brookline and Benny's in Newton.
They both have what I asked for?
Yes. They both have full table service, a full bar, and are classy establishments according to reviewers.
I need a table for 4 people tonight at 8. Do either of them have availability?
Benny''s has a booth and a table both available at 8.
Alright.
Excellent. I will send the request for the table now.
That sounds excellent. Thank you.
Okay. I just need some more information.
Okay?
What is your name and phone number?
My name is John and my personal line is 555-233-1223
Excellent. I will book the reservation and have the details sent to your phone.
Thank you.
Is there anything else I can assist you with?
Yes, actually.
What can I help you with?
This place has a wine list, correct?
Yes. It has a full bar with a wine list.
Excellent. Thank you so much for your help.
You're welcome. Enjoy your dinner.