Hi, can you book me an appointment at Intelligent Auto Solutions?
I sure can, what seems to be the problem?
Well my car started smoking in the middle of me driving and I have no idea why.
Oh dear, okay I'll get an appointment set up now.
Thanks.
What is the make and model of your vehicle?
It's a 2018 Jeep Wrangler.
Ok, and can I have a name and phone number for the appointment?
Johnny Appleseed, 999-888-7777
Thank you. What time frame would you be available.
I want to get this fixed as soon as possible, if there's any time today.
Let me take a look.
OK.
It looks like there's just one appointment left, it's at 2:15PM, is that OK
Yes that's perfect.
Okay, I'll so you want an appointment for your 2018 Jeep Wrangler that's having smoking issues?
Yes, that's right.
Alright, your appointment is all set. You'll get a confirmation text soon with the receipt for the inspection fee. 
Thanks so much.
My pleasure.