Hi, this is Bill Smith. I'm thinking of taking a couple of friends out to dinner tonight. Right now either some Mexican food or some Italian sounds good.
I think I can help you with that.
Do you have any suggestions on this matter?
Certainly. I think Drago Centro is an excellent Italian choice, and Toca Madera fit the bill for Mexician dining.
They both sound a little exotic, but that's perfect for my intentions.
Great, can I make a reservation for you at one of them?
That would be great. I think I'll go with Toca Madera if they can get me in tonight.
ok, I'll give them a call now and make a reservation. 
I appreciate that, let me know how it goes.
Can you give me a preffered time, along with the number of diners and a table choice if available?
Yes, I'd like it for tonight, 1/22/2019 at 7 pm for 4 people. A table with a good view would be nice.
ok, I'll get back to you as soon as possible.
Thank you, I'm looking forward to this.
Ok, I called them and gave them your preferences, however the only time slot that they have open would be at 8pm. Is that too late for you?
That might be alright. Were the other requests able to be fulfilled for that time slot?
Yes, the number of people, a table with a view would be available at that time.
ok, can you call them back please and make a reservation for 8 pm then?
Certainly. I will do that right now.
Thank you so much, you've been a great help. I really appreciate that.
My pleasure. Best wishes on a very enjoyable evening with your friends.