Hey, do you mind booking an appointment for me at Intelligent Auto Solutions?
Sure, what seems to be the problem?
My check engine light has been on for a while, and now my car is making weird sounds and smoking.
Sorry to hear that, I'll book that for you now. What's the make and model of your car?
A 2017 Honda Civic.
Thanks. Can I have a name and number to book the appointment under?
Sure, Jason Smith, 111-222-3333.
Thanks a lot. And what time frame were you looking to book?
I'd like the next available spot if there's one today, if not I guess I'll just get one for first thing tomorrow morning.
Okay let me check if there's any openings left today.
Alright thanks.
Looks like there's just one more spot open, for 3:30PM this afternoon. Does that work for you?
Yup, that's perfect.
Okay, great. I'll book that for you now.
Thank you.
So to confirm, you have an appointment today at 3:30 PM for your 2017 Honda Civic that is having mechanical issues.
Right.
Alright, you're all set. Your confirmation will be sent to your phone with the receipt for the inspection fee and your details.
That's great, thank you.
No problem.