I think something is wrong with my car, steam is coming from under the hood. Can you make me an appointment at the repair shop.
Sure, which repair shop would you like me to make an appointment yet.
Intelligent Auto Solutions is the name of the shop that I like.
Okay, I can do that. What is the make and model of your car.
2012 Kia Sorento SX
Okay did you want me to book it under your name and number.
Yes, make the appointment for Jim and use my cell number: 321-987-3344
OKay, and what exactly should I tell them the problem is?
Tell them that steam came out from under the hood. It may be overheating.
Did you want me to try and get you in for an appointment today?
Yes, see what the quickest appointment is.
They can't see it until after 3PM tomorrow, will that work?
That's Okay. Ask them if I can drop it off tonight though.
You can drop it off anytime before 8pm. Just park it in the parking lot and bring your keys to the front desk.
Make sure they call me before they do any work on it.
They say there is a $100 diagnostic fee and they won't do any work without your authorization.
That works for me. I'll drop it off tonight.
Are there any other instructions?
No, that should cover it.
Great. You can drop of your car this evening before 8pm and they'll look at it after 3pm tomorrow. The appointment is for Jim's 2012 Kia Sorento SX and your contact number is 321-987-3344. The diagnostic fee will be $100.
You're the best. Thanks.
You are welcome.