Hi I am having a few problems with my car.
What are the issues with your vehicle?
When I drive my car, there always seems to be a loud rattle coming from the engine.
Yes, that seems like it can be a problem? What is your car make?
I drive a Toyota truck.
What is the car model?
It's a Tacoma.
When was it built?
It's model year is 2012.
When's a good time to set an appointment?
I would like it to be for tomorrow at 8:30 AM.
Ok, there aren't any slots open at 8:30 AM tomorrow. There is a slot open at 9:00 AM though.
Ok, great 9:00 AM also works for me.
Ok, good. How would you like to pay?
I would want to use my credit card that's already on file.
Ok not an issue. I see that we have your credit card on file.
Ok, that's great.
Ok, so you have an appointment with us at 9:00 AM tomorrow. The total fees for the appointment will be $49.99.
Ok that's sound great. Thanks.
Thank you as well.