Hi, I'll need to schedule an appointment to repair my car.
I'll be glad to help. Which auto repair shop do you have in mind?
I use the Intelligent Auto Solutions please.
That is great. Contacting Intelligent Auto Solutions for you now.
Okay. Thank you.
I have Intelligent Auto Solutions now but I'll need more information to book your appointment if you don't mind.
Of course. Which information do you need?
What is the make and model of your car please?
Kia Sorento SX 2016.
Excellent. Can I also get your name and phone number?
The name is Amanda Rhodes and my phone number is 8324567860
Nice. Now, what s wrong with your car?
My tail light is broken and I'll need it to be replaced.
That shouldn't be a problem. What time are you looking to bring in your car?
Immediately please. I wouldn't want to be stopped by cops.
Unfortunately, we do not have any availability at Intelligent Auto Solutions until Thursday.
Thursday! That's not acceptable. Please can you give a time that is much earlier?
Let me see what I can do. Please give me a minute.
Okay. Waiting.
Will you be open to drop off your car tomorrow morning and pick it up later in the evening?
Yes, if that is the earliest you can do.
Yes that is the earliest and best I can do given the short notice.
Ok. I'll take it.
Excellent. You are all booked in for tomorrow morning at Intelligent Auto Solutions to repair the broken tail light of your Kia Sorento 2016 SX. The cost for the initial assessment is $99 and will be charged directly to your credit card on file.
That's okay.
Thank you for your time.