Hey, Josh? I need an appointment for my car by this week. I'm driving home from work right now, but I rather not go.
Uh, sure, is there a specific shop you'd like to go to?
Intelligent Auto Solutions, they have a website you should be able to book an appointment from. The company computer has my details saved, so go ahead, and log in.
OK, one moment please.
No problem.
Got it! What type of work are you looking to have done? What time this week works best for you?
I need it by Tuesday, Josh. No later than 8 in the evening. My daughter noticed there was a scraping noise every-time I drive her to school. I've started to hear it too, and its getting louder, and louder.
Oh man, that's not good! What's the model of the car?
It's a 2009 Mercedes-Benz S550 SUV, black and grey interior.
Niceee. I've entered this information intoIntelligent Auto Solutions' website. They need your name and number, sir. Should I give it to them?
Mm...yeah. Go ahead and give them the number I called you from, 534-405-2343, and my name as Mr.Pickford.
Great. One moment please.
Sure, wait, can you hear the noise, Josh?
Yes sir, it's really loud! I'm glad you're getting it checked out.
Haha, me too.
The earliest time they can do is 7:30 AM tommorow morning. Are you sure you want to wait until Tuesday, sir?
No, acutally, give me the earliest time. The noise is getting louder and harsher, so I need it as soon as possible. I'll take a Ubermo to work tomorrow.
I've booked your appointment for 7:25 AM, tomorrow morning for your 2009 Mercedes-Benz S550 SUV car, for problems with the engine regarding a harsh noise when you drive. Is this correct?
Correct, and great timing.
Awesome, I'll send the details your way right now. Phone or e-mail?
Phone and E-Mail. Josh, you forgot to mention the price for this appointment!
Sorry, sir! Let me search that up real quick.
Hahah, it's alright. Just wanted to be sure. IAS likes to add surcharges when they think you don't know the price.
Tell me about it. The initial price for this check-up will amount to around $250 at a base fee, additional fees will be added depending on what they find.
Mm...I can live with that. Go ahead and send it over.
I just did sir. Will that be all?
Should be. I let you know if I need anything else. Have a good night, Josh!
You too, sir!