Hey, is there any way you could make an appointment at the mechanic for me? I'm driving right now so I can't look up the number.
No problem, which shop did you want to make the appointment at? 
Let's go with Intelligent Auto Solutions.
Sure. Do you want the appointment in your name, or would you like me to put it in mine and take the car in for you?
I can take it, just put it under my name. Melissa Mayfield.
Alright, so what make and model is your car?
It's a 2018 Kia Forte.
Got it. And what's the problem with it?
I think I'm having some mechanical issues with it. The buttons to adjust my seat aren't working, my engine light is on, and my radio won't work either.
Alright, let me just put that into their system here. Do you know when you'd like to drop it off?
The sooner the better, please. 
How does tomorrow evening at 5pm sound?
Is there any way we could change that to tomorrow morning, maybe before 9am?
Yeah, it looks like that will work out fine.
Awesome! 
So, just to make sure: you'll be taking it in before 9am tomorrow morning, it's under your name (Melissa Mayfield), and you need them to check out mechanical issues. Does that sound right?
Yep, that's correct. Thank you so much.
The inspection fee is going to be $50, and they'll let you know how much the actual repairs will be once they've looked at it. Can I do anything else for you?
No thank you, that's all I need. Enjoy the rest of your day!
Thanks, you too! Bye bye.