Hi I need an appt for repairs to my car.
I can help you, can I have your name and phone number please?
Yes its Mrs. Smith 888-555-1111
Okay. And what repairs do you need?
The front headlight needs replaced and fender has damage.
Okay can I have the year, make & model of your vehicle?
It's a 1977 Ford Maverick.
And what day next week is good for you?
Monday or Wednesday is best
Is there a time of day that's better for you?
Anytime after 2 pm is best.
Do you need a loaner car or a ride after you drop your car off?
Yes a loaner car would be great!
The garage only has morning appointments unfortunately.
Okay can I bring it in next Monday?
I'm sorry tomorrow morning is the only day they can take it in the next two weeks. Would that work?
I suppose.
Okay. Is it okay if I book the appointment for 10 am tomorrow morning?
Yes that will be fine. Can you tell me the cost?
Sure it is $50.00 plus tax for the initial assessment.