Hey! Can you help me out? I need to quickly make an auto care appointment. 
Sure! Where would you like me to book it? 
Intelligent Auto Solutions, please.
OK cool. I need some quick info. What vehicle, name, and number? 
The vehicle is a 2015 Ford Ranger. Put it under the name Jason Bash. My phone number is 123-456-7890.
Got it! Before I submit the information, what seems to be the issue? 
My brake lights are both out for some reason. I’m not sure, but I think it may be an issue with the fuse.
OK thanks. Give me a minute and let me see when they can get you in. 
No problem. 
It looks like they have three spots open tomorrow. Two are in the morning and one is later on. Would any of these possibly work?
I’m actually leaving town tomorrow. I want to make sure I get this taken care of today so I don’t get pulled over or anything on my trip. Is there any way possible we can get it in today? 
Give me just another minute and I will see what I can do. 
OK! 
It looks like you can bring it in today at three. Would this work for you, Jason?
Yes! Thank heavens! I was worried I’d have to postpone my trip! 
Great! I will book it as soon as I verify I have all the correct information. 
Go ahead. 
The appointment will be at 3PM for a 2015 Ford Ranger with brake light issues. The name on the appointment is Jason Bash and the phone number is 123-456-7890. Is that correct?
Perfect. 
Along with the appointment, there will be a 25 dollar fee for the initial inspection. Does this work? 
I figured I’d have to pay some kind of inspection fee. That’s totally fine. 
Awesome! It looks like you are all set!