Hey there, I need to take the van into the shop.
Absolutely, what's wrong with it?
I backed into a mailbox and cracked the back taillight on the driver's side today.
Huh, I see, let me get that started.
Thanks, I need to get it in as soon as possible as it also needs the inspection done.
Ok, before scheduling the form needs full name and phone number.
Aviana Nevahstai, 757-543-5421
Will Friday at 3PM work?
I'd prefer to drop it off tonight or early tomorrow morning.
I do see an option to drop it off after hours and leave the keys in a lock box. Is tomorrow morning at 10 ok?
Yes, that will be fine.
OK, you need an inspection and rear tail light repaired, is there anything else?
Can you add an oil change on too?
Yes, premium or regular?
Premium, please.
OK, and which vehicles are you taking in?
The 2015 Ford Transit.
OK, to confirm, 2015 Transit to be dropped off tonight, worked on tomorrow morning for a state inspection, oil change, and tail light repair. Contact number is 757-543-5421. Does this all sound correct?
Yes, this information is correct. Thank you.
You're welcome and have a nice day.