I'd like to make a car appointment today
What is your name?
John Doe
And your phone number?
123-456-7890
What kind of car do you have?
I have a 2017 Toyota Yaris
Ok, and what seems to be the issue with the car?
I'm having trouble moving the windows down
Ok, and when would you like to take the car in?
I'd like to bring it in ASAP
The earliest time available is 10 am, is that OK?
Yes
Also, there is a $70 service fee, is that ok?
Yes
So to confirm, you have a 2017 Toyota Yaris and have issues moving the windows down. Would you like me to book the appointment?
Yes
Your appointment has been booked
Thank you
No problem, good luck!