Hi, I'd like to get my car checked out at intelligent auto imports
Not a problem, when would you like to get it checked out?
Sometime soon, it's really worrying.
The next available appointment I have is tomorrow 4pm, is that okay?
Yes, that's fine
Okay, and what make and model is it?
It's a 1997 Saturn EX
Got it, and can I get a name and number?
John Smith, 723-283-2831
John Smith, 723-283-2831, is that correct?
Yes it is
Okay, and what seems to be the issue?
Whenever I pulled out of my driveway, I noticed a LOT of oil on the ground.
So an oil leak, we've gotta be careful with those.
Yes, there was a lot.
Okay, well the shop requires you to bring the car in the morning, even if the appointment is later in the day. Can you bring it by 8am?
Yes, that's fine.
It'll cost you $50, and this can go towards repairs if an issue is indeed found, is that okay?
Yes that's fine.
Great, hopefully everything works out for you.