Can you help me schedule an appointment to have my car repaired?
Sure I can totally help you with that. Do you have a specific mechanic in mind?
Yes. Intelligent Auto Solutions.
OK. Is the appointment urgent?
Yes I need to get the car in as soon as possible. My engine has steam coming out and is making gurgling sounds like liquid moving through the dash board.
OK I can help you with that. Go ahead and give me the make and model of your car so I can begin.
2004 Toyota Camry
OK. Is your Camry model LE, SE or V6?
I have the Camry V6
OK let me get that information entered. And what name will this appointment be in?
John Smith
OK. And I will need a phone number and address please.?
213-555-0169 and my address is 123 Anystreet Sunset CA 90000
Great. It looks like they cannot see you until tomorrow morning at 11:00am, is this acceptable?
No I really need any time sooner than that today preferably.
OK let me see if there is anyway they can accommodate you...It looks like they are willing to schedule you in this afternoon at 2:45pm. Will that time work for you?
Yes
Ok Great. Let me confirm your information before I submit your appointment; You have a 2004 Toyota Camry V6 Model under reservation name John Smith address 123 Anystreet in Sunset CA and your phone number is 2135550169 is that correct?
Yes
Ok Great. Your appointment has been scheduled for 2:45pm today. Is there anything else that you need today?
No that is all.
Awesome please let me know if you need any further assistance I am just a call away.