I need to schedule an appointment very soon.  
Okay, that's fine what auto stop?
Intelligent Auto Solutions will work just fine, they're my favorite.
Okay that's great I will book an appointment with them
Okay thank you
What seems to be the problem with your car?
The engine is rattling pretty wonky.
Okay that's fine, I'll let them know the details about it
Okay let me know
What type of car and make and model is it.
BMW m5 black 2014.
Okay great thanks for letting me know
Okay cool
What should I book you under for the name and number
Johnny V (222-000-1111)
They have an availability for tomorrow at 7:30 AM. 
That works for me
I will set it up right now
THank you
Tomorrow for 7:30 AM to fix your engine!