Hi, Connie, I need you to schedule an appointment at Intelligent Auto Solutions for my car ASAP please.
Sure, what seems to be the problem, are you ok?
I am ok, thanks, but I think my car need new CV joints, I have been ignoring the cracking sounds every time I turn the wheels for a while, it is getting worse, I think I need to get them replaced before I get stuck somewhere:)
Ok, let me look it up for you
Great, thanks
OK, it seems like they have a spot open in two days. I checked your schedule as well, you may be able to take your car to the shop 9 am two days from today.
Two days sounds good but , anyway we can do it after noon?
You have a meeting with the sales department at 1 pm, so I don't think you would have enough time.
Oh, that's right, I don't know what I would do without you:), How about the day after that then?
Let me look... Yes, I can schedule an appointment that day at 11 am, how does that sound?
Sounds great, do it please.
Ok, just give me a few minutes to fill out the online form.
Any chance you can see how much it might cost?
I don't see anything specific about CV joints, but the web site mentions a flat fee of $59.99 for a total maintenance check, I am sure after they know what the problem is, it will be more, to fix it, parts labor, you know.
Ok, sounds good, schedule it for me please
Almost done..
Great, waiting:)
All done, you are set for Wednesday morning, 11 am.
Thanks
I entered the details in the form, about the CV joints and the sound your car is making, so hopefully that will help them to figure out the problem.
Sounds good
And, also I entered the appointment in your Google calendar and set a reminder for 9 am that same morning.
You are awesome, thank you. I'll see you when I get back to the office. I am going to stop by at Royal Farms on my way, can I get you anything?
Well, they have great coffee, if you don't mind:)
Sure, you got it, see you later, bye
Bye.