Hello, I need to make an appointment with Intelligent Auto Solutions to get some work done on my car.
Ok, sounds good. Let me check with them. 
Ok, thanks. 
What type of car do you have? 
2015 Honda Accord.
Ok, what is the problem that you need to address? 
I have a coolant leak and my car overheats intermittently.
Ok, what is your first and last name? 
Jon Beatcort
Ok, do you have a preference for when you want to bring the car in? 
I'd like to bring it in as soon as possible.
Ok, how about you drop it off at the night drop? 
That would be good. 
Is there any other matinenance that you would like done? 
Yes, I also need to change the oil.
Ok, I will schedule an oil change.
Thanks, so I just drop the car off tonight? 
Yes, that is all you need to do. 
Ok, it sounds good. Can they also check the wipers? 
I will tell them to also check the wipers. 
That sounds great. 
What time will you drop the car off tonight? 
Is 8pm too late? 
No, I have access to their online system, you can drop it off up until 10pm. 
Ok, thanks. I will drop it off at 8. 
Ok, I will let them know that you are dropping it off at 8pm.
Thanks, do they have a shuttle out of there?
Yes, they have a shuttle that takes you out of there. 
That's great. Thanks for the help. 
You're welcome.