Hey, Assistant. I need to get my car fixed.
What's wrong with your car?
It's making this incessant rattling sound from underneath the hood. I don't know what it is.
Do you have a preferred repair shop?
Yes, Intelligent Auto Solutions.
What is your car's make?
Acura
What is your car's model?
TL
What year is your car?
2014
Would you like to bring your car in now?
No, do they have times available tomorrow morning?
Yes, what time would you like?
5:30
I'm sorry, they do not open until 6am. Is this okay?
That's fine.
What name should I make the appointment under?
John Johnson
What phone number may they contact you at?
111-111-1111
I will schedule the appointment tomorrow morning at 6am for a 2014 Acura TL for an abnormal sound underneath the hood. The inspection fee is $100. Would you like to make the appointment now?
Yes, please.
Your appointment has been scheduled. 
Thank you.
You're welcome.