Hello, my name is Josh Cramer, my phone number is 717-459-8888 and I'm calling to order a coffee for pickup tomorrow.
Hi Josh, what kind of coffee did you want? Starbucks or Peets?
Yes, I wanted a Starbucks coffee from the Harrisburg at Brindle Road location.
Do you have a preference for what type of drink you want?
Yes, I wanted the Caramel Macchiato for tomorrow.
Ok Josh, I'm looking the online site right now and it seems that the Caramel Macchiato is not available for tomorrow morning.
Ok, how about the Cinnamon Dolce Latte?
Let me check that, ah yes, that one is available.
Great, I like that one as well. What sizes are availble and what flavors of milk are there?
There are four sizes available. The short, tall, grande, and venti. The milk types are Almond, Coconut, Whole Milk, 2% ....
Hold up, I don't want any milk because it has the whipped cream so yes, give me a Venti size.
What time tomorrow will you pick this up Josh?
I will be there at 7:30am sharp to pick up my Latte.
Ok, I set the order for you for tomorrow morning at 7:30 am sharp.
Thank you that sounds great.
No problem, anything else I can get you?
No. that will be everything.
Ok, to repeat your order you want a Starbucks Venti sized Cinnamon Dolce Latte with whipped cream (no extra milk) ready to pick up tomorrow morning at 7:30am sharp at the Harrisburg on Brindle Road location.
Yes, exactly what I wanted. Thank you.
Ok, I'm sending confirmation to your mobile device Josh at 717-495-8888 for your review.