Hey assistant, I have a minor emergency with my car and need to have it looked at, I want to schedule an appointment at Intelligent Auto Solutions
What's the problem?
When I had it inspected last week the air was low on the front right tire. It was low again and I just filled it this morning, and now it's already low again.
Ok. They have an appointment tomorrow afternoon at 4PM
The problem with that is I'm taking my kids to Disneyland this weekend, I have to drive all the way to California and if there's a problem that takes a couple days we have to delay the trip. Can I get it in sooner? I'm in the neighborhood and I can drop it off in half an hour.
They are booked until noon today. Should I schedule an appointment for noon?
Yes. But there's one more thing, come to think of it. If I got a flat on the road and I had to put the spare on, I have to take it to a mechanic and it's like a day until I get it back.
What can we do abou that now?
Well, I'd like to buy a full sized spare, so in case of a flat I just change out the tire and I'm on my way in half an hour. Do they have anything like that?
You'd have to buy a whole wheel and have a tire put on it.
Yes, that's what I want.
They can do it but not at noon. I can schedule an appointment for noon and they can keep it until they can get the new wheel tired up.
How long will that take?
It looks like they wouldn't have the new wheel until the day after tomorrow.
That won't work. I can go in a little late tomorrow but I can't miss all day.
What if I schedule the appointment for after work tomorrow?
That won't work either because the tire keeps running low on air and I might not even make it home without it running out of air.
I have an idea, what if I make the appointment for noon, then you pick it up when they're done and you order the new full sized spare for your road trip, then you just drive by and pick it up. They shouldn't need the car there while they're waiting to get the tire on the spare wheel.
Ok good idea, schedule that. It's a Scion xB and they should call me, Joe Blow, at 555-1234 for any updates.
Ok. I scheduled the appointment for noon today, and I put in an order for a full sized spare that matches your car which should be ready for pickup by 5PM the day after tomorrow at the latest. They will call you if it's ready earlier.