Hi Susan, I am really in the mood for some Starbucks!
That does sound good. Would you need me to order for you?
lol - you know me too well. Yes, that would be great!
Which location would you like to pick up from? The Carmel or Greenwood location?
Greenwood would be great! Thank you!
Will you be getting your usual Triple Mocha Frapac
No, not today. I think I am going to get something different. 
Okay, what would you like?
I think I would like an Iced Caramel Machiato. That just sounds so good.
It does. What would you like in that.
I would like an extra espresso shot in it and extra caramel. And Almond Milk instead of regular milk.
Okay. Let me go ahead and call them up.
Thanks. I'll hold.
What size did you want? 
Venti
So, let me repeat this back, you want an Iced Caramel Macchiato with extra caramel, an espresso shot and Almond milk instead of regular milk, is that correct?
Yes, and I would like whipped cream on top.
And whipped cream. lol Just a moment.
Thanks!
Okay. I have ordered for you an Iced Caramel Macchiato with extra caramel, an espresso shot, with Almond Milk and not regular milk and whipped cream on top, is that correct?
Yes, that is correct. Sounds wonderful.
They said it will be ready for pickup in about 15 mintues placing it at 10:30am roughly and you will be getting a text message with the receipt confirming the order.
Just got the text. Okay, great. Sounds wonderful. Did you have any trouble using my account?
Nope. They had all your information. Is there anything else I can help you with?
No, thanks! Great job. I'll talk to ya later!
Sounds good. Bye!