Hey Betty! I need a favor. Can you schedule me an appointment to have my car looked at.
Sure Amy. Which mechanic shop would you like me to set up the appointment with?
Intelligent Auto Solutions.
Ok. What make and model car do you have, again?
I have a 2006 Toyota Corolla. It's blue.
Alright. And what is going on with the car?
It is making a clicking sound when I turn the car.
Does it do it all the time or just when you turn it one particular direction?
It's when I make a tight turn it to the left.
Ok. Any other problems your noticing?
It's really effecting the handling of the car. I'm rather worried about it.
Ok. Let me see what hours they have available for you to bring it in. What time is good for you?
As soon as possible.
hey have some openings on the 9th.
No, I'd really like to turn it in sometime today, if I can. I just don't feel comfortable driving it any more than I have to, until it is fixed.
Ok, it says you can drop it off as soon as you want to, but there are no guarantees as to when they will be able to work on it. Will that work out ok?
Yes, I can drop it off in about an hour.
Ok. What name and phone number do you want me to give them?
Amy Walters and my cell is 920-185-3827. Oh! Do they have a price listed for how much it might cost me?
Yes, they say prices will vary according to what needs to be done, but the initial inspection is only $40.
Ok, that sounds fair. 
Alright, to recap, you want me to call Intelligent Auto Solutions and let them know you are dropping off your blue, 2006 Toyota Corolla, in one hour. It's having a clicking sound when you turn left and it's causing handling problems. You want me to give them the 920-185-3827 phone number and your name. I will let them know you are alright with the quoted inspection fee of $40. Everything sound alright?
Yes, that sounds perfect. I will be paying them by credit card, when I arrive.
I will relay the information.
Thanks Betty!
You're very welcome.