Hey! I need you to schedule an appointment for me to have my car looked at. 
Where would you like me to schedule the appointment?
Intelligent Auto Solutions
When do you want me to contact them?
Now preferably. Maybe you try to schedule the appointment online while we're in the phone.
Sure! One second... Okay give me the details of the car? Year, make, model?
2014 Chevy Cruze
What are we scheduling the appointment for?
When I try to start the car its taking a long time for the engine to crank over. Sometimes it won't even start until I try a few times.
What contact info would you like me to give them?
Just give them my name, Ashley Barn and phone number: 502-880-7867
How soon are you wanting to try to get the car in to be looked at?
As soon as possible. Maybe later today or tomorrow morning.
Did you want to drive the car to the shop or have it towed to them?
I'll drive it in
Ok, looks like the soonest they have available is tomorrow morning at 8:00 am. Will that work?
Yes that's fine. 
Ok great. I've scheduled your appointment for tomorrow at 8:00am at Intelligent Auto Solutions, for a diagnostic test on your starter, battery, etc. The inspection fee will be $74.00 It says online to be there about 15 minutes early to complete paperwork.
Ok great!
Would you like me to save this appointment on your calendar as a reminder?
Yes that's perfect! Thank you so much!
No problem!
I'll talk with you in a little bit. 
Ok. Bye-bye!