Hey, Monica?
Hey what's up
My car. I think I need to take it into the shop.
Why, what happened?
It's making a new noise, pretty loud, seems to be coming from both of the back wheels
Umm
Yeah. Can you call Intelligent Auto Solutions and get me set up there?
Sure, let me pull that up
2018 Camry, weird noises in the back
Yup
Give them my name/number too, Harry 646 401 8002
Of course
Can I get in there today?
Is Thursday morning drop-off OK?
I don't think so, it sounds like my back axle might fall off or something, it seems urgent.
Ah, ok, they have an urgent option here..
And?
Yeah, alright. Tomorrow morning before 10am?
Sounds good.
OK you're confirmed, tomorrow morning. It's $120 for the inspection and then they'll let you know what the full damage will be.
Right. Thanks. 
No problem