Hey Mary!
Yes, what can I help you with?
I feel like I can smell something wrong with my car. I might need to make an appointment.
You want help with an appointment, right?
Yes. Could you help me set up an appointment with Intelligent Auto Solutions on fourth street?
Yes. I will call them for you?
Ask them to set me up with Dennis, and tell him my car smells like burning electrical for some reason.
Okay, I will make a note of that when I call. 
They will probably need the make of my car as well.
Yes. I can provide that.
Its the 2016 Ford Prius. The red one.
Okay. I will make a note of that. Anything else?
I am sure Dennis will remember me but you can give him my phone number to. 
Okay.
Its 234-2345-1902
Understood, your cell phone. 
I really would prefer to get this looked at today but since its so late I understand if they can't squeeze me in. So either try to set up my appointment for tonight or tomorrow morning.
I will check online now.
Thanks!
It looks like there isn't any space tonight, since they close at 5. But they will let you drop off the car tomorrow at 7am.
Oh wow, that's early. But actually it might be perfect. 
Okay, so you will bring the car tomorrow morning to see Dennis. You want me to tell him that the car smells of an electrical odor. And you are bringing in the Red, 2016 Ford Prius. If there are any problems they can call your cell phone? Is that correct.
That's everything. Thanks Mary!
No problem, anything else today?