Hey Susie, my car's been acting weird. Can you set an appointment for me with Intelligent Auto Solutions?
Sure, Dave, what car are you having trouble with?
It's my 2016 Honda Accord LX.
Thanks, what's going on with your car?
The car is missing when under low revs.
Is there anything else you need looked at while you're there?
No, just need this issue fixed.
Alright, I'm setting your appointment. Who's name will this be under?
Mine, David Siroskii
Okay, and what number did you want to leave?
My cell number, 555-555-5555
Okay, when did you want to take your Honda in?
I need to take it in today, as soon as possible.
I'm sorry Dave, they don't have any appointments available until tomrrow at 9:00 AM, would that work for you?
Yes, please set it for 9:00 AM tomorrow then.
Okay, there is an initial inspection fee of $59 upon your arrival.
Okay, that's fine. 
Alright Dave, to confirm, you want to set an appointment tomorrow at 9:00 AM with Intelligent Auto Solutions because your vehicle is misfiring?
Yeah, that's right.
Okay Dave, I've set your appointment and added it to your calendar. Your inspection fee will be charged upon arrival. Is there anything else I can help with?
No that's it, thanks!
Absolutely, have a great day Dave.