Hello Carmen, How are you? Can you call Intelligent Auto Solutions and try to get my car in the shop tomorrow afternoon? My 2014 Honda Pilot is making crazy noises when it is in park?
Sure, what time do you need to go? 
Since I have an appointment in the morning, I need to get it in at 12:00 p.m. and pick it up by 5:00.
Ok, well, I will call now. 
Great. Thank you. 
Ok. So they cannot get you in at that time. Intelligent Auto Solutions doesn't do appointments so you have to bring it in the first thing and it's first come first serve.
Dang. Well, what time do they open? 
They open at 7:00 a.m.
Oh, no. I cannot do that as I have the early morning breakfast with the partners. 
Well, I have an idea. I can bring the car for you. You still have your Toyota 4 Runner, right? 
yes, perfect you are the best. So, did they give you an estimate. 
Well, it is hard to say because you only said it was making a noise. They have a 40$ diagnostic fee, then they will let you know how much it costs.
Ok, Well I hope it is not a lot. Also,l I really need to know I am going to get in the morning.
Ok. I will call again. I know a guy there. 
Perfect. 
So, my contact said he can get you in if we are there at 7:00 a.m.
Perfect. Thank you so much. 
You are welcome. I will get the keys from you when you get back to the office. 
Perfect. I greatly appreciate it. 
No problem.