hi im having an issue with my vehicle and need to bring it in to be seen
sure, what repair shop would you like me to schedule you at?
i need an appointment at Intelligent Auto Solutions
ok great i pulled up their website, can you give me the make model and year of the car?
it is a 2008 chevy malibu
ok got it, what is the issue you are having
im having an issue with my car making a strange noise when i go over 30 miles per hour
ok ill let them know that, what time would you like to bring it in?
do they have anything open for a 5pm appointment?
it looks like they are booked for that time
ok how about 3pm today?
no it looks like that is also booked up but i do see a 4:30pm appointment, would that work?
perfect i'll take that one
ok great, it looks like the inspection fee is about 160$ 
ok thats fine
i also see here that they add on an additional fee for rushed appointments of 50$
thats ok im fine with that.
alright so i confirmed your appointment at 3pm for your 2008 chevy malibu and your fees will be 210$
perfect, thank you!
glad i could help, ill be sending the details to you via text