Hey Jackie, can you look up available appointments at Intelligent Auto Solutions?
Is everything okay?
No, my car is starting to make a funny noise when I turn on the air condition, I just want to have it checked out to make sure that it's nothing serious.
Oh, that can't be good. Let me log in and check what they have available. 
Thanks.
I have the site open, what time would you like me to schedule this appointment for?
Can you check for available appointments at 3 p.m.?
Today?
Yes, I need it to be taken care of today.
They are not showing any available appointments for today at 3 p.m. is there another time that you had in mind?
How about 1pm?
Sure, one second.
Go ahead.
Sir, I'm afraid they don't have one for that time either, but I did look up for all available times today, and they have an available slot at 12 p.m. Would you like to take that?
Yes. 
In order to complete the appointment sign up, I need the year make and model of your car, and they are requesting contact information.
Certainly, it is a 2016 Hyundai Veloster. Go ahead and schedule it for JT. Also, give them my personal cell phone number. It is to 265-469-7077.
Okay, I am submitting a request for an appointment for 12pm today, at Intelligent Auto Solutions, for your 2016 Hyundai Veloster. They noted that the evaluation is free. I also noted that you were concerned about noises that were made when the air conditioning is turned on. Does this sound correct?
That sounds right on the money. Thank you so much
Okay. That appointment has been scheduled and I added it to your Google reminders. 
You always know just the right thing to do. Thanks
You're very welcome.