Hi, Sam. Do you still have access to Intelligent Auto Solutions scheduling system?
I sure do. Did you need me to look up something for you?
Yes. I need to bring in my car to be checked. There is a problem with my power steering.
Oh no! That can't be good. When would you like me to schedule the appointment?
I need this appointment now. Steering is pretty bad.
No problem.
Let me know when you're logged in and the times that are available
Alright, I am logged in and I see a few appointments open for this afternoon.
What is the earliest appointment that they have?
According to the schedule, the earliest appointment is in 30 minutes.
No. That won't work. It would take me longer than 45 minutes to get there.
Okay. What time would be the ideal time for you?
I will be in that area around 2 p.m. Is there anything around that time?
Yes. There is a appointment slot open at 3 p.m.
That will work.
Okay. In order to schedule the appointment, it requires the year, make, and model of your car.
Sure. It is a 2010 Toyota Highlander.
Got it. Now for your contact information?
Ramon Jaworski and my number is 323-743-0035
Awesome. Okay, Ramon. Your appointment is set for your 2010 Toyota Highlander, at 3pm with Greg over at Intelligent Auto Solutions. I wrote in the comments that you had a concerned about your power steering system. Is this correct?
That is correct. Thanks
No problem. Anything else?
Nope. You did it all Thanks. 
You're welcome.