Hey, I need you to order me a Lift.
Okay where are you now?
I am at Slate in Charlotte, NC at 200 E Bland St.
And where are you trying to go?
The Sheraton Charlotte Hotel at 555 S McDowell St South Tower
What kind of car do you want?
I want the Luxury black XL
When do you want to leave?
I'll be ready in like 10 minutes. 
Okay the estimated wait time is 12 minutes right now. Should I go ahead and book it?
Yes, order it now.
The Luxury Black XL isn't available. But the Luxury Black is. How about that?
The regular luxury black is fine.
There is a surcharge right now and the estimate is $19-$23.
That is fine. All of my information is on the account.
Yes, I see your credit card linked. The American express. 
Yes. Did you order it?
Yes just ordered the luxury black lyft to pick you up at Slate Charlotte and drop you off at the Sheraton Charlotte Hotel. It will be there in about 12 min.
Great, thank you.
You can track it on your app. 
Thank you, have a good night.
You too.