I need to take my car into Intelligent Auto Solutions as soon as possible.
Would tomorrow morning at 9 be good for you?
No. I need to take it into today! Now if possible.
Okay. What is your name?
Lucy Lee. That's L - E - E.
Got it. And what is your phone number?
555-555-1234.
Got it. What is the make and model of the car? 
A 2015 Chevy Blazer
Okay. And what's the problem you’re experiencing?
I was driving down the street and suddenly all the lights in the dashboard went out, and the speedometer stopped working. I don't know how fast I'm driving now!
So you’re experiencing a problem with the dashboard, is that correct?
Yes.
And also with the speedometer?
Yes.
Okay. Let me just verify my information. This is Lucy Lee, spelled L-E-E, at 555-555-1234. Your 2015 Chevy Blazer is experiencing problems with the dashboard and the speedometer and you’ll bring it in as soon as possible. Is that correct?
Yes.
I must inform you there is an initial inspection fee of $95 to look at your car to look at your car before any parts are replaced or repairs are made. Do you understand?
Sure.
Then we’ll see you as soon as you get here.