I have been having car problems and want to see the mechanic, can you help me make an appointment?
I can help you with that, what shop would you like to visit?
the place I want to go to is Intelligent Auto Solutions in San Mateo
got it, what is the problem with the vehicle?
my brakes are worn out, I need to have my brakes changed
got, you would like to have your brakes replaced yes?
that's right
what is the year, make and model of the car?
it is a 2015 Mini Cooper
got it, you are having problems with your 2015 mini cooper's brakes
that is correct
when would you like to make the appointment for?
hopefully they can see me today
let me check if that is possible
ok
It appears that they have no opening today, but can see you tomorrow if you bring it in before 830am, will that work
I guess that will have to work
what name should I book the appointment under
tom jefferson
and what is a phone number you can be reached at?
555 555 1212
you are all set, the appointment for Tom Jefferson 555 555 1212 is booked. bring in your car tomorrow before 830am to have the brakes on your 2015 mini cooper replaced. There will be a $50 inspection fee for the visit that can be applied to the final cost of repairs. is there anything else?