Hello, I'd like to have you book an appointment at Intelligent Auto Solutions.
Intelligent Auto Solutions, got it. Is this for the Jeep?
Yes, a 2012 Jeep Wrangler. Rubicon Unlimited, if they ask for the model.
2012 Jeep Wrangler Rubicon Unlimited, got it. What's happening?
The differential locks won't engage.
And how long has it been going on for?
Since my family's beach trip last weekend.
Anything else?
Yes, I need to have them replace the brake fluid.
Replace the brake fluid, got it.
My phone number is (919) 244-2444, and my name is Jim.
Got both of those.
How much is it going to cost?
I'm checking that now. I'm also looking what appointment times they have.
I would prefer to bring it in first thing in the morning.
First thing in the morning, got it. Any days work better?
Next Thursday, the 24th.
They have that date open.
Can I get a confirmation of how much it's going to cost?
Yes, the total will come to $96 for a diagnostic fee. I have you booked for the 24th in the morning, for a differential lock issue with a 2012 Jeep Wrangler Rubicon Unlimited.