Hello my personal assistant, can you contact an auto repair shop by the name of Intelligent Auto solutions?
Of course I can, what would you like me to ask them?
Tell them that I need to book an appointment with them because my maintenance check light is on and I don't know what the cause of it is coming from.
When do you want to bring your vehicle in for inspection by them?
I would like to make the appointment tomorrow at 9:00 a.m.
Okay, I see that they have that time slot open for you but they need more specifics on the type of car that you have.
Okay, I have a 2012 Nissan Rogue SUV with 94,000 miles on it.
What type of symptoms are you experiencing?
There is a rattling sound coming from the undercarriage of the car when I make turns and I just can't figure out where the noise is coming from.
Okay, can you supply your name and contact phone number for the shop mechanic?
Sure, tell them myname is Tom Jones with a phone number of 999-333-4444.
Okay, the appointment has been set for you to have your car at their shop at 9:00 a.m. tomorrow morning. Is that satisfactory?
Since it is still the beginning of the day today, is there any chance that they can see my car today?
Let me look at their schedule once again to see if they have available slots for diagnosis.
This is really important because I need to make sure that my car is running good and that I won't get stranded on the freeway when I meet any of my clients tomorrow.
I understand and it seems that the shop does have an opening at 4:00 p.m. today. Can you make that time slot?
Of course I can and I do appreciate you giving a time slot for me today for my car.
Then that time is confirmed for you to bring in your car today for analysis.
Will they be able to fix the car today when they identify the problem?
Well I believe that depends on the severity of the problem? Is this noise constant?
Only when I make turns on the car does the rattling sound happen.
Then maybe it sounds like a fixable problem and that they could have it fixed late today.
Good, then I will anticipate that and just one more item on whether or not they charge overtime charges for bringing the car in so late today?
As long as you bring in the car during regular work hours will they chare their normal shop rates for a diagnosis which is $35.
Is that diagnosis fee a fixed price?
Yes it is and it is a price they charge for any vehicle that needs a diagnosis.
Okay, let's go over the appointment details once again just to make sure everything is correct.
Alright, you have an appointmen today at 4:00 p.m. at Intelligent Auto Solutions to check on your 2012 Nissan Rogue for an engine check light situation where you hear a noise coming from your undercarriage when you make any type of turns.
That sounds correct to me and does the shop also have my contact information?
Yes they do, I gave them the name of Tom Jones with a phone number of 999-333-4444.