Hi. Can you please help me book an appointment to get my car fixed?
Sure! What shop do you want to take it to?
Intelligent Auto Solutions on Main Street.
Ok. What is wrong with the car?
The check engine light is on and it's making a noise.
When do you want to take it in?
I was hoping tonight around 7:00 if possible.
Hold on please while I check. 
Thank you!
Unfortunately the next appointment is tomorrow at 9:00, would you like that one?
No, I will be at work. Is there anything later in the evening?
There is nothing tomorrow evening, but you can go Friday evening at 6:00.
Ok, that sounds good. 
What is the year, make and model of the car?
2017 Toyota Sienna
Ok, I will make the appointment now. 
I appreciate it. 
You are all set to bring the 2017 Toyota Sienna to Intelligent Auto Solutions on Friday at 6:00 pm. The initial inspection will cost $50.
Thank you very much. 
You're welcome. I hope everything works out with the vehicle.