Hello, I'm calling to make a car appointment at "Intelligent Auto Solutions".
Ok, I'll need the year, make, and model of your car.
Alright, it's a 2017 BMW Series 5.
Your name and phone number, please.
Yes, I am Michael Gibson and my phone number is 757-256-0777.
Ok, Michael, please describe the nature of the car appointment for me.
Yes, first I want a tune-up. There's a strange noise when I turn and I want that checked out as well as an oil change as long as it's in there anyway.
Ok, so tune-up, oil change, & check out noise when you turn.
Also, I need the inspection fee estimate they charge up front so I know how much that is too.
Ok, is there a special date and time you wanted the appointment for?
Yes, see if they can fit me in tomorrow morning around 7am.
Ok, let me check that out. It looks like they are already booked up for tomorrow morning but they do have next Monday morning open at 7am. Will that work?
Yes, that will work for me. Next Monday morning at 7am then.
Do you need a loaner car? They have them available.
Yes, a loaner car would work perfectly for me.
It looks like they have a Lexus or a Chrysler available, any preference?
Yes, I'll take Lexus.
Ok, I'm reserving the Lexus for you.
Perfect. This will solve all my problems for now.
Great, I'm confirming that your name is Michael Gibson and your phone number is 757-256-0777. Your car is a 2017 BMW Series 5 and you want a tune-up, oil change, & noise when you turn checked out plus the initial inspection fee estimate with an appointment on Monday at 7am. You also will drive the loaner car Lexus. The total estimate of the bill will be $680. The details will be specified on the bill but the initial estimate fee was $190.
Thank you for your help.
The pleasure was all mine.