Can you order a drink for me?
Of course, what would you like? 
Could I get an Iced Caramel Latte from Peets?
You sure can, what size would you like?
I'll take a large.
Alright, and what type of milk?
I'm not sure, what types do they have?
They have non-fat, 2%, whole, soy, and almond.
Let's go with almond milk this time.
Perfect, and would you like any additional flavors or whipped cream?
No thanks on the flavors, but I will take whipped cream.
I'll place the order now. 
Thank you!
It looks like they're out of whipped cream right now! I'm sorry, would you like something else?
Nah, I think I can go without the whipped cream, so I'll take the same drink.
Sounds good, placing the order now. 
Thanks!
No problem! I placed the order and it will be ready at the Peets on Western shortly. I've sent a receipt via text message.
Awesome, thank you!
Not a problem, enjoy your drink and have a great day!