Hey! I was wondering if you could set me up an appointment with Intelligent Auto Solutions.
Yeah I can! What's the issue with your car?
I keep hearing this weird sound when I slow down.
Okay. I'm gonna need your make, model, and year. 
Okay, it's a 2014 Toyota Corolla.
Got it. What day do you want the appointment made for?
Can you check if there's anything available for tomorrow?
Yeah, it looks like they have a couple openings.
Okay, is 2 pm available?
No, the closest time available to 2 pm is noon.
Okay, book tomorrow at 12 pm for me then.
Okay, it looks like they charge a $75 fee just for the initial inspection. Is that fine?
Yes, that works
Okay, should I note anything else for the mechanic?
Nope! Just that I'm hearing a creaking noise when I slow down.
Okay, got it. Will it be a drop off or are you going to be there through the inspection?
I'll just drop it off and come back later.
Okay, perfect. I'm booking it now.
Okay!
Alright, you're set for tomorrow at 12 pm, and the charge will be $75 without tax.