Hi, Amy, I need you to set up an appointment for me.
Sure, boss, what's up?
My car is idling rough and also when i press the gas pedal after a stoplight, my car response is sluggish. I need it looked at.
Okay, no problem, do you have a garage in mind or do you want me to find one?
Let's try Intelligent Auto Solutions. I hear the real time access on their website so we can get answers in real time
Sounds good? What is the make and model of your car?
Its a 2017 Acura NSX. Set the appointment under my name, Fred Baker and give them my cell number 555-1212
Ok, do you have a prefer time to get it looked at?
AWell, see what times they have available using that real time interface.
Ok, I will get back to you in a few.
(10 minutes later) Hello
Well, the website gave me 2 days from now, Friday 2PM . Will that work?
No, i rather not. I want something earlier. Would you mind trying again.
No problem, boss, talk to you soon.
(6 minutes later) Hello?
Hi, its me. I got you an appointment for 8:00 tomorrow morning. Is this better?
Yes, its prefect. Lets get this looked at and fixed. Good job, Amy
Thank you
Can you give me the details again to make sure we are on the same page?
Sure, I inputed the issue you were having with your car: a rough idle and slugging accelaration after a stop. I gave you car information: a 2017 Acura NSX, and your name and phone number. They have us down for an appointment at 8:00 tomorrow morning.
Wonderful, can you meet there at 7:50 tomorrow morning and give me a ride home?
Sure thing. boss. See you tomorrow.