Hi Shelly, I need you to schedule me an appointment with Intelligent Auto Solutions
No problem. What car will you be bringing in for service?
I need to bring in my 2014 Honda Civic.
Great. What would you like me to tell them in wrong with the vehicle?
The check engine light is on
Okay, do you want me to tell them how long the light has been on?
Yes, the light has been on for about a week.
Great. Do you have a preference on when you want to bring the vehicle in?
I want to bring it in ASAP, today if possible.
Okay, I will see what is available. 
Sounds great.
It looks like they could look at the car today at 6PM or first thing in the morning.
I need the car looked at before heading out of the town this weekend so today at 6 would be great.
Okay, I have added you to the schedule for today at 6PM
That is perfect.
What contact information would you like me to provide?
Please provide may cellphone number 919-905-9000 under Brett Carmichael
Great. Looks like the initial estimate for the appointment is $150 and I have you confirmed for today at 6PM.
Sounds great. Thank you.
You're welcome. Anything else I can do for you?