I need to get my car looked at.
Okay. How soon do you need it looked at?
I don't think it's critical, but soon, please.
What seems to be wrong with it?
It shudders when I accelerate going uphill. There's quite a bit of vibration.
Okay. Do you have a preference for where you want to take it?
I would like to take it to Intelligent Auto Solutions.
Okay. What type of car do you have?
It's a 2012 Honda Accord.
Thanks. Can you take it in Thursday morning?
Do they have anything sooner?
Let me check quick. It doesn't look like it.
Alright.  What time do they open in the morning?
They'll be open at 8 am on Thursday, but they do have a key drop if you want to take it in the previous evening.
Thanks. Maybe I'll do that.
Is there anything else I can help you with?
What forms of payment do they take?
They take cash, credit card, and checks.
Do I need to prepay for the service?
They'll want the diagnosis fee paid for. You can either pay online or over the phone. Then they'll call you with the diagnosis.
That should take care of it. Thanks for your help.
You're welcome.