Hi, Jenna, I'm looking to make a reservation for this weekend at a restaurant in town. Somewhere both delicious and filling.
Alright, I can definitely assist you in that. What kind of event is this for?
A semi-casual business dinner for 4.
Okay, is there any preference on food or style?
Well they are Texas boys so we were thinking either family-style which would be a bit too casual.
Yes that sounds a bit overly relaxed for the event. Maybe somewhere with big servings or a salad bar.
Hmm...do you know of any buffets with a bit of a more formal atmosphere?
I can think of a few that fit the bill. What city should I narrow it down to, that should give us our answer.
We were thinking Dallas area, maybe even Richardson. East Texas if there's one a bit further out that is worth the drive.
Oh that works out perfectly then. One of my first ideas was going to be Crystal Terrace in South Dallas!
What is Crystal Terrace? South Dallas sounds wonderful though, very convenient.
Buffet dinners with a musical performance down at Fair Park.
Sounds perfect, thank you so much!
What day and time should I make the reservation for?
Could you make it March 2nd at 4 PM? For a table of 4.
4PM, March 2nd, table of 4, got it. I will get you a reservation as soon as we hang up, ma'am.
Thank you so much! Can you provide me with the location?
Yes ma'am. 909 First Avenue, Dallas, TX. Can you find it alright?
I know just about where that is, thank you again for your help.
You're welcome ma'am. Enjoy your dinner, I'm sure you all will love it. Goodbye.