Hey Marco, can you recommend a local pizza restaurant for my friends and I for tonight. We are going to watch the big game. 
No problem, that place Pasquale's is supposed to be very good.
Is that the one located a block away from my house. I can't believe I've never tried it. 
Yes, it is just down the street from you and the reviews say great about the quality of the pies and toppings. 
Ok, I would like a medium pizza and salad. What toppings can I add?
Unfortunately, they only have regular (personal) 12” & LARGE 16”.
No problem, I will have a large then. What are my topping options?
You can add pepperoni, chicken, sausage, steak, peppers, pineapple, onions, mushrooms, and spinach.
Ok, let's do a large pie with pepperoni, sausage, mushrooms, and spinach.
It turns out that because of a nationwide recall, they are not putting spinach on their pies. Would you like to substitute it with something else?
Ok, how about onions then?
Sure, they can replace the spinach with onions for you.
One of my buddies just chimed in that he wants "extra cheese" as well. 
No problem, so we have a large 16" cheese pizza with extra cheese, pepperoni, sausage, mushrooms, and onions (no spinach) for pick up tonight?
Yes, please. My mouth is already watering. I hope this place is good because it could become our new spot. 
I hope so too. Ok, the order has been placed and your pizza will be hot and ready to be picked up within 25 minutes. 
Awesome, thank you so much for your help. And, I'm glad this place is taking precautions and not serving spinach. Good for them.
Yes, better safe than sorry. The online reviews say they are a family oriented business and form great relationships with their customers. I hope you enjoy your pizza. 
Thank you so much for your help. I will talk to you soon.
No problem, be sure to check your email and cell phone for confirmation of reservation. 
Will do. Thank you.
Goodbye.