Hi, I need an appointment scheduled at Intelligent Auto Solutions.
Hi. I'd be happy to assist you with scheduling your appointment. What is the make and model of your vehicle?
It is a Kia Optima.
What is the reason for your appointment?
The check engine light keeps coming on in my car.
Ok. I can schedule you an appointment for tomorrow morning at 10:00am.
I need something today. It sounds like my car is about to die.
Ok. There is an appointment available at 2:00pm. Would you like me to schedule it then?
Yes 
Ok. What name would you like me to schedule it under?
Jane Smith
Ok. What is your contact number.
555-555-5555
Ok. Got it. Is there anything else I can help you with?
No, that should do it.
Great. I have your appointment scheduled today at 2:00 pm with Intelligent Auto Solutions, for a check engine light. It is under the name Jane Smith, phone number: 555-555-5555-. Is this correct?
Yes that's correct.
Ok. The fee for the inspection is $100.00
Ok. Thanks. Bye!
Bye Bye.