Hello, my name is Joe Brown, phone number is 717-485-1111 and I'm calling to order a coffee to pick up tomorrow morning.
Hi Mr. Brown, what kind of coffee do you want?
It's Joe and I want a Starbucks coffee. Yes, I'm in the mood for a Starbucks coffee.
Ok Joe, which Starbucks do you want to pick up your coffee order at tomorrow morning?
The one on Paxton Street in Harrisburg, Pa.
And what kind of Starbucks coffee do you want to order?
I'll take a Caramel Cloud Macchiato. Could you read the ingredient description off the menu to me?
Yes Joe, I certainly can. Ok, it contains egg and the Caramel Cloud Macchiato is light and airy with layers of fluffy foam*, cascading espresso, vanilla-flavored syrup and a drizzle of caramel. It's a whole new way to love your Macchiato.
What milk types are offered?
They have Almond, Coconut, Soy, Whole milk, 2% milk, and non-fat milk.
What milk type do you want on your Caramel Cloud Macchiati, Joe?
I will try the Coconut milk this time. That sounds good.
What size did you want? The have a short, a tall, a Grande, and a Venti.
I wanted a Grande this time.
Ok Joe, a Grande Caramel Cloud Macchiati with Coconut milk is currently available.
What time will you pick it up tomorrow morning?
Around 8am.
Ok, it will be there and waiting for your pickup tomorrow morning.
Yes, exactly what I wanted. Thank you.
Joe I am now confirming that your Caramel Cloud Macchiati is on order at the Paxton Street Starbucks and will be ready for pickup at 8 am tomorrow morning and that your receipt will be sent to your mobile device at 717-485-1111 via text message.
OK, thank you for all your help.
Yes, it was my pleasure. bye for now.