Hey, I need to set up an appointment to get my car into the shop
Okay, where wold you like me to make the booking?
At "Intelligent Auto Solutions"
Okay, I'll do so.
Try to get a booking for tomorrow morning.
Okay, I can see an opening for 8AM tomorrow morning, the 12th of February 2019, does that work?
Yes, that works perfectly.
I need your name and phone number?
Jason Markson, 860 919 2910
Okay, perfect.
Anything else you need?
I need to know the car information, make, model etc?
Okay, it's a Mazda 3 2016 model
Anything else you want me to inform them about?
Explain that I've been hearing a strange sound when I accelerate above 50 or so.
Okay, I've added that information.
Are they able to provide a quote?
Yes, they've said it will like be an initial 250 dollars and then dependent on the issue, anywhere from 50 to 500 dollars.
That's prefect. 
Okay, so your appointment is tomorrow morning, feb 12 at 8AM and initial fee is 250 dollars.