[Bug] Cover image and Camera not working for my H2D

[cniry]

Home Assistant Version

2025.6.1

Bambu Lab Integration Version

2.1.20

Describe the bug

Cover image and Camera not working for H2D

To Reproduce

Expected Behaviour

It should work

What device are you using?

H2D

Diagnostic Output

{
  "home_assistant": {
    "installation_type": "Home Assistant OS",
    "version": "2025.6.1",
    "dev": false,
    "hassio": true,
    "virtualenv": false,
    "python_version": "3.13.3",
    "docker": true,
    "arch": "aarch64",
    "timezone": "Europe/Prague",
    "os_name": "Linux",
    "os_version": "6.6.74-haos-raspi",
    "supervisor": "2025.05.5",
    "host_os": "Home Assistant OS 15.2",
    "docker_version": "28.0.4",
    "chassis": "embedded",
    "run_as_root": true
  },
  "custom_components": {
    "nodered": {
      "documentation": "https://zachowj.github.io/node-red-contrib-home-assistant-websocket/guide/custom_integration/",
      "version": "4.1.2",
      "requirements": []
    },
    "golemio": {
      "documentation": "https://github.com/Cmajda/ha_golemio",
      "version": "0.0.4",
      "requirements": []
    },
    "home_connect_alt": {
      "documentation": "https://github.com/ekutner/home-connect-hass",
      "version": "1.2.1",
      "requirements": [
        "home-connect-async==0.8.2"
      ]
    },
    "xiaomi_miot": {
      "documentation": "https://github.com/al-one/hass-xiaomi-miot",
      "version": "1.0.19",
      "requirements": [
        "construct>=2.10.68",
        "python-miio>=0.5.12",
        "micloud>=0.5"
      ]
    },
    "bambu_lab": {
      "documentation": "https://github.com/greghesp/ha-bambulab",
      "version": "2.1.20",
      "requirements": [
        "beautifulsoup4"
      ]
    },
    "smartthinq_sensors": {
      "documentation": "https://github.com/ollo69/ha-smartthinq-sensors",
      "version": "0.41.1",
      "requirements": [
        "pycountry>=23.12.11",
        "xmltodict>=0.13.0",
        "charset_normalizer>=3.2.0"
      ]
    },
    "rpi_gpio": {
      "documentation": "https://github.com/thecode/ha-rpi_gpio",
      "version": "2025.2.1",
      "requirements": [
        "gpiod>=2.2.1"
      ]
    },
    "openwrt": {
      "documentation": "https://github.com/kvj/hass_openwrt",
      "version": "0.2.1",
      "requirements": []
    },
    "hacs": {
      "documentation": "https://hacs.xyz/docs/use/",
      "version": "2.0.5",
      "requirements": [
        "aiogithubapi>=22.10.1"
      ]
    },
    "dreame_vacuum": {
      "documentation": "https://github.com/Tasshack/dreame-vacuum",
      "version": "v1.0.5",
      "requirements": [
        "pillow",
        "numpy",
        "pybase64",
        "requests",
        "pycryptodome",
        "python-miio",
        "py-mini-racer",
        "paho-mqtt"
      ]
    },
    "var": {
      "documentation": "https://github.com/snarky-snark/home-assistant-variables/blob/master/README.md",
      "version": "0.15.5",
      "requirements": []
    },
    "battery_notes": {
      "documentation": "https://andrew-codechimp.github.io/HA-Battery-Notes/",
      "version": "2.9.12",
      "requirements": []
    },
    "alarmo": {
      "documentation": "https://github.com/nielsfaber/alarmo",
      "version": "v1.10.9",
      "requirements": []
    },
    "scheduler": {
      "documentation": "https://github.com/nielsfaber/scheduler-component",
      "version": "v0.0.0",
      "requirements": []
    }
  },
  "integration_manifest": {
    "domain": "bambu_lab",
    "name": "Bambu Lab",
    "codeowners": [
      "greghesp",
      "AdrianGarside"
    ],
    "config_flow": true,
    "dependencies": [
      "device_automation",
      "ffmpeg",
      "frontend",
      "http",
      "lovelace",
      "mqtt",
      "websocket_api"
    ],
    "documentation": "https://github.com/greghesp/ha-bambulab",
    "iot_class": "local_push",
    "issue_tracker": "https://github.com/greghesp/ha-bambulab/issues",
    "requirements": [
      "beautifulsoup4"
    ],
    "ssdp": [
      {
        "st": "urn:bambulab-com:device:3dprinter:1"
      }
    ],
    "version": "2.1.20",
    "is_built_in": false,
    "overwrites_built_in": false
  },
  "setup_times": {
    "null": {
      "setup": 6.585200000586156e-05
    },
    "01JXDFTQYZYW6JFF5VMG9WN3M7": {
      "wait_import_platforms": -1.4516859510000018,
      "wait_base_component": -0.003424192000011317,
      "config_entry_setup": 1.5416752990000049,
      "config_entry_platform_setup": 0.11987384600000439
    }
  },
  "data": {
    "config_entry": {
      "created_at": "2025-06-10T17:57:24.064045+00:00",
      "data": {
        "device_type": "H2D",
        "serial": "**REDACTED**"
      },
      "discovery_keys": {},
      "disabled_by": null,
      "domain": "bambu_lab",
      "entry_id": "01JXDFTQYZYW6JFF5VMG9WN3M7",
      "minor_version": 1,
      "modified_at": "2025-06-22T15:07:28.586451+00:00",
      "options": {
        "access_code": "**REDACTED**",
        "auth_token": "**REDACTED**",
        "developer_lan_mode": false,
        "disable_ssl_verify": false,
        "email": "**REDACTED**",
        "enable_download_gcode_file": true,
        "enable_firmware_update": false,
        "force_ip": false,
        "host": "192.168.1.127",
        "local_mqtt": true,
        "name": "3D Printer",
        "region": "Europe",
        "usage_hours": 101.31000000000002,
        "username": null
      },
      "pref_disable_new_entities": false,
      "pref_disable_polling": false,
      "source": "user",
      "subentries": [],
      "title": "**REDACTED**",
      "unique_id": null,
      "version": 2
    },
    "pushall": {
      "print": {
        "2D": {
          "bs": {
            "bi": [
              {
                "clock_in": false,
                "est_time": 0,
                "idx": 0,
                "print_then": false,
                "proc_list": [],
                "step_type": 1,
                "tool_info": {
                  "color": "",
                  "diameter": 0.4000000059604645,
                  "id": 8978432
                },
                "type": 137
              }
            ],
            "total_time": 0
          },
          "cond": 14,
          "cur_stage": {
            "clock_in_time": 0,
            "idx": 0,
            "left_time": 0,
            "process": 0,
            "state": 0
          },
          "first_confirm": false,
          "makeable": false,
          "material": {
            "cur_id_list": [],
            "state": 0,
            "tar_id": "",
            "tar_name": ""
          }
        },
        "3D": {
          "layer_num": 139,
          "total_layer_num": 363
        },
        "ams": {
          "ams": [
            {
              "dry_time": 0,
              "humidity": "4",
              "humidity_raw": "19",
              "id": "0",
              "info": "1003",
              "temp": "31.7",
              "tray": [
                {
                  "id": "0",
                  "state": 10
                },
                {
                  "bed_temp": "0",
                  "bed_temp_type": "0",
                  "cali_idx": -1,
                  "cols": [
                    "161616FF"
                  ],
                  "ctype": 0,
                  "drying_temp": "0",
                  "drying_time": "0",
                  "id": "1",
                  "nozzle_temp_max": "240",
                  "nozzle_temp_min": "190",
                  "remain": -1,
                  "state": 11,
                  "tag_uid": "0000000000000000",
                  "total_len": 330000,
                  "tray_color": "161616FF",
                  "tray_diameter": "1.75",
                  "tray_id_name": "",
                  "tray_info_idx": "GFL99",
                  "tray_sub_brands": "",
                  "tray_type": "PLA",
                  "tray_uuid": "00000000000000000000000000000000",
                  "tray_weight": "0",
                  "xcam_info": "000000000000000000000000"
                },
                {
                  "bed_temp": "0",
                  "bed_temp_type": "0",
                  "cali_idx": -1,
                  "cols": [
                    "F72323FF"
                  ],
                  "ctype": 0,
                  "drying_temp": "0",
                  "drying_time": "0",
                  "id": "2",
                  "nozzle_temp_max": "240",
                  "nozzle_temp_min": "190",
                  "remain": -1,
                  "state": 11,
                  "tag_uid": "0000000000000000",
                  "total_len": 330000,
                  "tray_color": "F72323FF",
                  "tray_diameter": "1.75",
                  "tray_id_name": "",
                  "tray_info_idx": "GFL99",
                  "tray_sub_brands": "",
                  "tray_type": "PLA",
                  "tray_uuid": "00000000000000000000000000000000",
                  "tray_weight": "0",
                  "xcam_info": "000000000000000000000000"
                },
                {
                  "bed_temp": "0",
                  "bed_temp_type": "0",
                  "cali_idx": -1,
                  "cols": [
                    "C1C1C1FF"
                  ],
                  "ctype": 0,
                  "drying_temp": "0",
                  "drying_time": "0",
                  "id": "3",
                  "nozzle_temp_max": "240",
                  "nozzle_temp_min": "190",
                  "remain": -1,
                  "state": 11,
                  "tag_uid": "0000000000000000",
                  "total_len": 330000,
                  "tray_color": "C1C1C1FF",
                  "tray_diameter": "1.75",
                  "tray_id_name": "",
                  "tray_info_idx": "GFS99",
                  "tray_sub_brands": "",
                  "tray_type": "PVA",
                  "tray_uuid": "00000000000000000000000000000000",
                  "tray_weight": "0",
                  "xcam_info": "000000000000000000000000"
                }
              ]
            }
          ],
          "ams_exist_bits": "1",
          "ams_exist_bits_raw": "1",
          "cali_id": 255,
          "cali_stat": 0,
          "insert_flag": true,
          "power_on_flag": false,
          "tray_exist_bits": "e",
          "tray_is_bbl_bits": "e",
          "tray_now": "0",
          "tray_pre": "0",
          "tray_read_done_bits": "e",
          "tray_reading_bits": "0",
          "tray_tar": "0",
          "unbind_ams_stat": 0,
          "version": 7621
        },
        "ams_rfid_status": 0,
        "ams_status": 768,
        "ap_err": 0,
        "aux": "2000004",
        "aux_part_fan": false,
        "batch_id": 0,
        "bed_target_temper": 55.0,
        "bed_temper": 55.0,
        "big_fan1_speed": "10",
        "big_fan2_speed": "5",
        "cali_version": 0,
        "canvas_id": 0,
        "care": [
          {
            "id": "lr",
            "info": "1864"
          },
          {
            "id": "fa",
            "info": "1864"
          },
          {
            "id": "ls",
            "info": "1864"
          },
          {
            "id": "cr",
            "info": "1864"
          },
          {
            "id": "ld",
            "info": "1864"
          }
        ],
        "cfg": "1857DA91",
        "chamber_temper": 33.0,
        "command": "push_status",
        "cooling_fan_speed": "15",
        "ctt": 0.0,
        "design_id": "960909",
        "device": {
          "airduct": {
            "modeCur": 0,
            "modeList": [
              {
                "ctrl": [
                  16,
                  32,
                  48
                ],
                "modeId": 0,
                "off": [
                  96
                ]
              },
              {
                "ctrl": [
                  16
                ],
                "modeId": 1,
                "off": [
                  32,
                  48
                ]
              },
              {
                "ctrl": [
                  48
                ],
                "modeId": 2,
                "off": []
              }
            ],
            "parts": [
              {
                "func": 0,
                "id": 16,
                "range": 6553600,
                "state": 100
              },
              {
                "func": 1,
                "id": 32,
                "range": 6553600,
                "state": 70
              },
              {
                "func": 2,
                "id": 48,
                "range": 6553600,
                "state": 40
              },
              {
                "func": 3,
                "id": 96,
                "range": 6553600,
                "state": 0
              }
            ]
          },
          "bed": {
            "info": {
              "temp": 3604535
            },
            "state": 2
          },
          "bed_temp": 3604535,
          "cam": {
            "laser": {
              "cond": 252,
              "state": 0
            }
          },
          "cham_temp": 33,
          "ctc": {
            "info": {
              "temp": 32
            },
            "state": 0
          },
          "ext_tool": {
            "calib": 2,
            "low_prec": true,
            "mount": 0,
            "th_temp": 0,
            "type": ""
          },
          "extruder": {
            "info": [
              {
                "filam_bak": [],
                "hnow": 0,
                "hpre": 0,
                "htar": 0,
                "id": 0,
                "info": 15,
                "snow": 3,
                "spre": 3,
                "star": 3,
                "stat": 196608,
                "temp": 41
              },
              {
                "filam_bak": [],
                "hnow": 1,
                "hpre": 1,
                "htar": 1,
                "id": 1,
                "info": 94,
                "snow": 65024,
                "spre": 65024,
                "star": 65024,
                "stat": 197376,
                "temp": 13107400
              }
            ],
            "state": 33042
          },
          "fan": 419445,
          "laser": {
            "power": 0
          },
          "nozzle": {
            "exist": 3,
            "info": [
              {
                "diameter": 0.4,
                "id": 0,
                "tm": 0,
                "type": "HS01",
                "wear": 0
              },
              {
                "diameter": 0.4,
                "id": 1,
                "tm": 0,
                "type": "HS01",
                "wear": 0
              }
            ],
            "state": 0
          },
          "plate": {
            "base": 4,
            "cali2d_id": "",
            "cur_id": "P0101",
            "mat": 1,
            "tar_id": ""
          },
          "type": 1
        },
        "err": "0",
        "fail_reason": "0",
        "fan_gear": 5944063,
        "file": "/data/Metadata/plate_1.gcode",
        "force_upgrade": false,
        "fun": "41AFFF9CFF",
        "gcode_file": "/data/Metadata/plate_1.gcode",
        "gcode_file_prepare_percent": "100",
        "gcode_state": "RUNNING",
        "heatbreak_fan_speed": "14",
        "hms": [],
        "home_flag": -1066937185,
        "hw_switch_state": 3,
        "ipcam": {
          "agora_service": "disable",
          "brtc_service": "enable",
          "bs_state": 0,
          "ipcam_dev": "1",
          "ipcam_record": "disable",
          "laser_preview_res": 5,
          "mode_bits": 2,
          "resolution": "1080p",
          "rtsp_url": "**REDACTED**",
          "timelapse": "disable",
          "tl_store_hpd_type": 2,
          "tl_store_path_type": 2,
          "tutk_server": "disable"
        },
        "job": {
          "cur_stage": {
            "idx": 0,
            "state": 2
          },
          "stage": [
            {
              "clock_in": false,
              "color": [
                "",
                ""
              ],
              "diameter": [
                0.4000000059604645,
                0.4000000059604645
              ],
              "est_time": 0,
              "heigh": 0.0,
              "idx": 0,
              "platform": "",
              "print_then": false,
              "proc_list": [],
              "tool": [
                "HS01",
                "HS01"
              ],
              "type": 2
            }
          ]
        },
        "job_attr": 17,
        "job_id": "387504082",
        "lan_task_id": "0",
        "layer_num": 139,
        "lights_report": [
          {
            "mode": "on",
            "node": "chamber_light"
          },
          {
            "mode": "flashing",
            "node": "work_light"
          },
          {
            "mode": "on",
            "node": "chamber_light2"
          }
        ],
        "maintain": 3,
        "mapping": [
          65024,
          2,
          1,
          3
        ],
        "mc_action": 0,
        "mc_err": 0,
        "mc_percent": 43,
        "mc_print_error_code": "0",
        "mc_print_stage": "2",
        "mc_print_sub_stage": 0,
        "mc_remaining_time": 290,
        "mc_stage": 2,
        "model_id": "US301deca36da7a8",
        "net": {
          "conf": 16,
          "info": [
            {
              "ip": 2130815168,
              "mask": 16777215
            },
            {
              "ip": 0,
              "mask": 0
            }
          ]
        },
        "nozzle_diameter": "0.4",
        "nozzle_target_temper": 0.0,
        "nozzle_temper": 41.0,
        "nozzle_type": "stainless_steel",
        "online": {
          "ahb": true,
          "ext": true,
          "version": 7
        },
        "percent": 43,
        "plate_cnt": 1,
        "plate_id": 1,
        "plate_idx": 1,
        "prepare_per": 100,
        "print_error": 0,
        "print_gcode_action": 0,
        "print_real_action": 0,
        "print_type": "cloud",
        "profile_id": "333889412",
        "project_id": "363758621",
        "queue": 0,
        "queue_est": 0,
        "queue_number": 0,
        "queue_sts": 0,
        "queue_total": 0,
        "remain_time": 290,
        "s_obj": [],
        "sdcard": false,
        "sequence_id": "2021",
        "spd_lvl": 2,
        "spd_mag": 100,
        "stat": "1638218070",
        "state": 4,
        "stg": [
          29,
          13,
          4,
          8,
          14,
          1,
          3,
          39
        ],
        "stg_cur": 0,
        "subtask_id": "739799561",
        "subtask_name": "Knitted Baymax By Pinkywings",
        "task_id": "739799560",
        "total_layer_num": 363,
        "upgrade_state": {
          "ahb_new_version_number": "",
          "ams_new_version_number": "",
          "consistency_request": false,
          "dis_state": 0,
          "err_code": 0,
          "ext_new_version_number": "",
          "force_upgrade": false,
          "idx": 7,
          "idx2": 858840900,
          "lower_limit": "00.00.00.00",
          "message": "",
          "module": "",
          "new_version_state": 2,
          "ota_new_version_number": "",
          "progress": "0",
          "sequence_id": 0,
          "sn": "**REDACTED**",
          "status": "IDLE"
        },
        "upload": {
          "file_size": 0,
          "finish_size": 0,
          "message": "Good",
          "oss_url": "",
          "progress": 0,
          "sequence_id": "0903",
          "speed": 0,
          "status": "idle",
          "task_id": "",
          "time_remaining": 0,
          "trouble_id": ""
        },
        "ver": "20018",
        "vir_slot": [
          {
            "bed_temp": "0",
            "bed_temp_type": "0",
            "cali_idx": -1,
            "cols": [
              "FFFFFFFF"
            ],
            "ctype": 0,
            "drying_temp": "0",
            "drying_time": "0",
            "id": "254",
            "nozzle_temp_max": "240",
            "nozzle_temp_min": "190",
            "remain": 0,
            "tag_uid": "0000000000000000",
            "total_len": 330000,
            "tray_color": "FFFFFFFF",
            "tray_diameter": "1.75",
            "tray_id_name": "",
            "tray_info_idx": "GFA00",
            "tray_sub_brands": "",
            "tray_type": "PLA",
            "tray_uuid": "00000000000000000000000000000000",
            "tray_weight": "0",
            "xcam_info": "000000000000000000000000"
          },
          {
            "bed_temp": "0",
            "bed_temp_type": "0",
            "cali_idx": -1,
            "cols": [
              "00000000"
            ],
            "ctype": 0,
            "drying_temp": "0",
            "drying_time": "0",
            "id": "255",
            "nozzle_temp_max": "240",
            "nozzle_temp_min": "190",
            "remain": 0,
            "tag_uid": "0000000000000000",
            "total_len": 330000,
            "tray_color": "00000000",
            "tray_diameter": "1.75",
            "tray_id_name": "",
            "tray_info_idx": "GFA00",
            "tray_sub_brands": "",
            "tray_type": "PLA",
            "tray_uuid": "00000000000000000000000000000000",
            "tray_weight": "0",
            "xcam_info": "000000000000000000000000"
          }
        ],
        "vt_tray": {
          "bed_temp": "0",
          "bed_temp_type": "0",
          "cali_idx": -1,
          "cols": [
            "00000000"
          ],
          "ctype": 0,
          "drying_temp": "0",
          "drying_time": "0",
          "id": "255",
          "nozzle_temp_max": "240",
          "nozzle_temp_min": "190",
          "remain": 0,
          "tag_uid": "0000000000000000",
          "total_len": 330000,
          "tray_color": "00000000",
          "tray_diameter": "1.75",
          "tray_id_name": "",
          "tray_info_idx": "GFA00",
          "tray_sub_brands": "",
          "tray_type": "PLA",
          "tray_uuid": "00000000000000000000000000000000",
          "tray_weight": "0",
          "xcam_info": "000000000000000000000000"
        },
        "wifi_signal": "-68dBm",
        "xcam": {
          "allow_skip_parts": false,
          "buildplate_marker_detector": true,
          "cfg": 224695,
          "first_layer_inspector": true,
          "halt_print_sensitivity": "medium",
          "print_halt": true,
          "printing_monitor": true,
          "spaghetti_detector": true
        },
        "xcam_status": "0"
      }
    },
    "get_version": {
      "info": {
        "command": "get_version",
        "module": [
          {
            "flag": 3,
            "hw_ver": "N/A",
            "loader_ver": "00.00.00.00",
            "name": "ota",
            "product_name": "Bambu Lab H2D",
            "sn": "**REDACTED**",
            "sw_ver": "01.01.02.08",
            "visible": true
          },
          {
            "flag": 0,
            "hw_ver": "N3F05",
            "loader_ver": "00.00.00.00",
            "name": "n3f/0",
            "product_name": "AMS 2 Pro (1)",
            "sn": "**REDACTED**",
            "sw_ver": "02.00.19.68",
            "visible": true
          },
          {
            "flag": 0,
            "hw_ver": "AHB02",
            "loader_ver": "00.00.00.21",
            "name": "ahb",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "02.00.09.67",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "MC09",
            "loader_ver": "02.05.57.52",
            "name": "mc",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "02.05.57.52",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "N/A",
            "loader_ver": "02.05.57.52",
            "name": "mc-sub",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "02.05.57.52",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "TH08",
            "loader_ver": "00.00.17.22",
            "name": "th",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "02.01.17.55",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "EXT07",
            "loader_ver": "00.00.01.00",
            "name": "ext",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "00.00.08.18",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "SMC09",
            "loader_ver": "00.00.09.26",
            "name": "smc",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "02.01.12.00",
            "visible": false
          },
          {
            "flag": 0,
            "hw_ver": "AP05",
            "loader_ver": "00.00.01.11",
            "name": "ap",
            "product_name": "",
            "sn": "**REDACTED**",
            "sw_ver": "00.00.51.98",
            "visible": false
          }
        ],
        "sequence_id": "0"
      }
    }
  }
}

Log Extracts

Other Information

No response

[AdrianGarside]

For the Camera you need to enable a setting on the printer - something like 'lan live view'.

[AdrianGarside]

For the cover image I will need debug logs of printer startup and/or print start to see if I can work out why it's failing to load the cover image.

[cniry]

For the Camera you need to enable a setting on the printer - something like 'lan live view'.

I have it enabled, but I still don't see the camera in HA.

So if I want to see the camera in HA, I have to have the printer completely switched to "LAN Only" mode?

[AdrianGarside]

"So if I want to see the camera in HA, I have to have the printer completely switched to "LAN Only" mode?"
No it works without that.

Debug logs would help identify the issue but the only know reasons are:

• The IP address is wrong
• You have non-standard network routing and HA cannot reach the IP
• Your access code is wrong.

It is known that a few people have seen that the access code Bambu returns from their cloud API was stale and entering it manually from what you see on the printer was needed. And rarely people have reported that it was correct but still not working but that getting a new access code fixed things.

[cniry]

"So if I want to see the camera in HA, I have to have the printer completely switched to "LAN Only" mode?" No it works without that.

Debug logs would help identify the issue but the only know reasons are:

• The IP address is wrong
• You have non-standard network routing and HA cannot reach the IP
• Your access code is wrong.

Thank you, to be sure, I removed the printer from HA and added it using by LAN connection with SN, pwd, and IP written on the printer, but the problem is still there.

I collected some logs and hope it helps
-removed-

[AdrianGarside]

Hmm, something odd is going on for sure. You have a version of home assistant between the version I have on my test instance and my production instance but it's having problems with the camera:

File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 602, in camera_image
raise NotImplementedError

Are you still running the same version of this integration? I made improvements to the camera support after the initial checkin.

For the model problem it's not able to locate the file on the printer. Can you connect to the printer by ftp and see where the files are being put?

2025-07-01 18:06:04.003 DEBUG (H2D-Mqtt-11549) [custom_components.bambu_lab.pybambu] GCODE_STATE: unknown -> RUNNING
2025-07-01 18:06:04.003 DEBUG (H2D-Mqtt-11549) [custom_components.bambu_lab.pybambu] GCODE_FILE: /data/Metadata/plate_1.gcode
2025-07-01 18:06:04.004 DEBUG (H2D-Mqtt-11549) [custom_components.bambu_lab.pybambu] SUBTASK_NAME: christie-s-eros-unstringing-his-bow_FINAL_plate_1
2025-07-01 18:06:04.004 DEBUG (H2D-Mqtt-11549) [custom_components.bambu_lab.pybambu] Starting FTP thread.
2025-07-01 18:06:04.004 INFO (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] FTP thread starting.
2025-07-01 18:06:04.005 DEBUG (H2D-Mqtt-11549) [custom_components.bambu_lab.pybambu] END TIME2: 2025-07-02 03:39:00
2025-07-01 18:06:04.152 DEBUG (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] Attempting download of '/christie-s-eros-unstringing-his-bow_FINAL_plate_1.3mf'
2025-07-01 18:06:04.171 DEBUG (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] Attempting download of '/cache/christie-s-eros-unstringing-his-bow_FINAL_plate_1.3mf'
2025-07-01 18:06:04.185 DEBUG (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] Attempting download of '/christie-s-eros-unstringing-his-bow_FINAL_plate_1.gcode.3mf'
2025-07-01 18:06:04.215 DEBUG (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] Attempting download of '/cache/christie-s-eros-unstringing-his-bow_FINAL_plate_1.gcode.3mf'
2025-07-01 18:06:04.237 DEBUG (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] No model file found.
2025-07-01 18:06:04.238 INFO (H2D-FTP-11553) [custom_components.bambu_lab.pybambu] FTP thread exiting. Elapsed time = 0s

Ah, it could be this:

        if self._client._device.info.device_type == Printers.X1 or self._client._device.info.device_type == Printers.X1C or self._client._device.info.device_type == Printers.X1E:
            # The X1 has a weird behavior where the downloaded file doesn't exist for several seconds into the RUNNING phase and even
            # then it is still being downloaded in place so we might try to grab it mid-download and get a corrupt file. Try 13 times
            # 5 seconds apart over 60s.

The H2D and X1 are essentially the same. So I need to expand this to cover it too.

[AdrianGarside]

Please see if this fixes your missing model issue:
https://github.com/greghesp/ha-bambulab/releases/tag/v2.1.24-beta3

And if the camera issue is still occurring.

[cniry]

Hmm, something odd is going on for sure. You have a version of home assistant between the version I have on my test instance and my production instance but it's having problems with the camera

Oh, yes, I'm so sorry, somewhere before the first log I sent, I tried if some todays beta tags some of my problems and I apparently forgot to switch back before first log collection.

Please see if this fixes your missing model issue: https://github.com/greghesp/ha-bambulab/releases/tag/v2.1.24-beta3

And if the camera issue is still occurring.

Unfortunately, it still doesn't work:

-removed-

[AdrianGarside]

Do you have an sd card in your H2D? Could you ftp into it (e.g. using winscp) to see what the file layout is when it's mid-print?

[cniry]

There is a new firmware update with some fixes about flash drive and camera streaming - https://wiki.bambulab.com/en/h2d/manual/h2d-firmware-release-history#h-01010400-20250630

I will give it a try.

[cniry]

Do you have an SD card in your H2D?

At this moment, no - do you think it is necessary for the Cover image and live Camera streaming?
I don't use a flash drive now because of a bug in H2D - it requires the formatting of the flash drive after shutdown.

I found working connection info for FTP - https://forum.bambulab.com/t/we-can-now-connect-to-ftp-on-the-p1-and-a1-series/6464 and my FTP folder is empty and in read-only mode.

[AdrianGarside]

No, the camera issue is some problem with HA that I can't repro.

I think you need an sd card for the ftp functionality to work. If the model can't be seen by ftp then we can't access it.

[platini76]

camera works 1 month ago... on h2d... with new versions it stopped working (no firmware problem for sure)

[cniry]

I don't use a flash drive now because of a bug in H2D - it requires the formatting of the flash drive after shutdown.

My problem with the flash drive is gone after the update. Now it doesn't bother with flash drive formating.

---

I started test printing, but the camera and cover image still do not work.

Tested on: https://makerworld.com/en/models/1133625-bathroom-heater-hook

My current content of FTP:

/timelapse/
/timelapse/temp.video
/Badezimmer_Heizung_Haken_Bathroom_heater_hook.gcode.3mf
/ipcam/
/ipcam/thumbnail/
/ipcam/thumbnail/ipcam-record.2025-07-03_06-09-53.0.jpg
/ipcam/thumbnail/ipcam-record.2025-07-03_06-14-25.1.jpg
/ipcam/thumbnail/ipcam-record.2025-07-03_06-18-49.2.jpg
/ipcam/index
/ipcam/ipcam-record.2025-07-03_06-09-53.0.mp4
/ipcam/ipcam-record.2025-07-03_06-14-25.1.mp4
/ipcam/ipcam-record.2025-07-03_06-18-49.2.mp4

Log:
-removed-

And gcode filename in HA is not correct: