🚀 Application Support Specialist | Email Marketing | API Troubleshooting | Email Systems

I’m an Application Support Specialist with experience supporting enterprise marketing platforms like Sailthru (Marigold / Cheetah Digital).

I work at the intersection of technology, data, and marketing, helping diagnose and resolve complex production issues across APIs, email systems, and backend workflows.

💡 I thrive on:

• Breaking down complex technical problems
• Identifying root causes quickly
• Delivering reliable, scalable solutions

✔️ API troubleshooting & debugging
✔️ Email campaign & triggered messaging support
✔️ Lifecycle Optimizer (LO) flows & transactional messaging
✔️ JSON validation & payload debugging
✔️ Data analysis & issue reproduction
✔️ Cross-team collaboration with engineering & product

• API Integrations & Debugging
• Email Marketing Systems
• Campaign Logic & Automation
• Incident Handling & Root Cause Analysis

• REST APIs | Postman
• JSON | SQL (Basic–Intermediate)
• HTML (Email Templates)
• Log Monitoring Tools
• Email Automation Platforms (Sailthru)
• CRM tools- Salesforce, Zendesk

• Advanced API debugging & automation workflows
• Email deliverability & system architecture
• Performance optimization for marketing campaigns

• Martech integrations & tools
• API-based workflows
• Email system optimization
• Technical troubleshooting frameworks

📧 Email: harishsingh11j@gmail.com
📱 Mobile: +91 9871254974

I enjoy solving production issues more than writing code — nothing beats finding that one root cause that fixes everything.

⭐️ Feel free to explore my repositories and connect!