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Rebuild audience and segmentation documentation - #42

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pelcasandra merged 9 commits into
mainfrom
codex/audience-segmentation
Aug 2, 2026
Merged

Rebuild audience and segmentation documentation#42
pelcasandra merged 9 commits into
mainfrom
codex/audience-segmentation

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Summary

  • Rewrite the Audience and Segmentation guides around current customer profile, list, segment, consent, import, and personalization workflows.
  • Add bilingual guides for customer profiles, custom properties and events, data exports, and data privacy requests.
  • Update collection navigation and standardize eCommerce terminology across related help content.

Why

This aligns the help center with the proposed information architecture and the current Hellotext product model. It also clarifies the distinction between profiles, lists, segments, subscription state, exports, and formal privacy workflows.

User impact

Customers get more complete English and Spanish guidance for managing audience data, building reusable audiences, importing records safely, extending profiles, exporting data, and handling privacy requests.

Validation

  • bundle exec jekyll build
  • git diff --check origin/main...HEAD

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@pelcasandra
pelcasandra marked this pull request as ready for review August 2, 2026 03:30
@pelcasandra
pelcasandra merged commit 33729ba into main Aug 2, 2026
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