Goodwe inverter not connecting

[HansuitZwolle]

The problem

Since a a few days I can't connect to my Goodwe inverter. Several seconds the sensors are unavailable. After that they sometimes spontanious come back.
Tried to remove the inverter and add it again but the inverter is mostly not found anymore . Connecting to the same inverter-ip in my browser it connects without any problem and also Semsportal is online

What version of Home Assistant Core has the issue?

core-2024.2.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Goodwe inverter

Link to integration documentation on our website

https://www.home-assistant.io/integrations/goodwe/

Diagnostics information

2024-02-25 12:48:24.490 WARNING (MainThread) [homeassistant.components.button] Setup of button platform goodwe is taking over 10 seconds.
2024-02-25 12:48:24.490 WARNING (MainThread) [homeassistant.components.number] Setup of number platform goodwe is taking over 10 seconds.
2024-02-25 12:48:44.557 ERROR (MainThread) [homeassistant.components.goodwe.coordinator] Error fetching GoodWe data: ('No valid response received even after 10 retries', 4)
2024-02-25 12:50:34.038 ERROR (MainThread) [homeassistant.components.goodwe.coordinator] Error fetching GoodWe data: ('No valid response received even after 10 retries', 3)
2024-02-25 12:51:26.009 DEBUG (MainThread) [goodwe.protocol] Max number of retries (10) reached, request 7f0375940049d5c2 failed.
2024-02-25 12:51:26.010 DEBUG (MainThread) [homeassistant.components.goodwe.coordinator] No response received (streak of 1)
2024-02-25 12:51:35.999 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2
2024-02-25 12:52:33.016 ERROR (MainThread) [homeassistant.components.goodwe.coordinator] Error fetching GoodWe data: ('No valid response received even after 10 retries', 3)
2024-02-25 12:53:32.001 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:32.001 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #1/10
2024-02-25 12:53:33.003 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:33.003 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #2/10
2024-02-25 12:53:34.005 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:34.006 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #3/10
2024-02-25 12:53:35.008 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:35.008 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #4/10
2024-02-25 12:53:36.011 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:36.011 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #5/10
2024-02-25 12:53:37.012 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:37.013 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #6/10
2024-02-25 12:53:38.015 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:38.016 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #7/10
2024-02-25 12:53:39.018 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:39.018 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #8/10
2024-02-25 12:53:40.021 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:40.021 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #9/10
2024-02-25 12:53:41.024 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:41.024 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #10/10
2024-02-25 12:53:42.028 DEBUG (MainThread) [goodwe.protocol] Max number of retries (10) reached, request 7f0375940049d5c2 failed.
2024-02-25 12:53:42.028 DEBUG (MainThread) [homeassistant.components.goodwe.coordinator] Inverter not responding (streak of 7)
2024-02-25 12:53:51.999 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2
2024-02-25 12:53:53.002 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:53.002 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #1/10
2024-02-25 12:53:54.003 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:54.004 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #2/10
2024-02-25 12:53:55.006 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:55.006 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #3/10
2024-02-25 12:53:56.009 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:56.009 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #4/10
2024-02-25 12:53:57.012 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:57.012 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #5/10
2024-02-25 12:53:57.044 DEBUG (MainThread) [goodwe.modbus] Response is too short: 94, expected 153.
2024-02-25 12:53:57.045 DEBUG (MainThread) [goodwe.protocol] Received invalid response: aa557f03921802190c3616066a000a07580008ffffffffffffffffffffffffffffffffffffffffffff0911ffffffff000cffffffff1388ffffffff000000fa0001000000000000ffffffffffffffffffffffffffffffff00acffffffff00
2024-02-25 12:53:57.045 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #6/10
2024-02-25 12:53:58.014 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:58.014 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #7/10
2024-02-25 12:53:58.046 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:58.046 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #8/10
2024-02-25 12:53:59.018 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:59.018 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #9/10
2024-02-25 12:53:59.048 DEBUG (MainThread) [goodwe.protocol] Failed to receive response to 7f0375940049d5c2 in time (1s).
2024-02-25 12:53:59.049 DEBUG (MainThread) [goodwe.protocol] Sending: 7f0375940049d5c2 - retry #10/10
2024-02-25 12:54:00.020 DEBUG (MainThread) [goodwe.protocol] Max number of retries (10) reached, request 7f0375940049d5c2 failed.
2024-02-25 12:54:00.021 DEBUG (MainThread) [homeassistant.components.goodwe.coordinator] Inverter not responding (streak of 8)
2024-02-25 12:54:00.021 DEBUG (MainThread) [homeassistant.components.goodwe.coordinator] Finished fetching GoodWe data in 8.023 seconds (success: False)

Example YAML snippet

No response

Anything in the logs that might be useful for us?

sorry, I think connection problems, but I don't have the knowledge

Additional information

No response

[home-assistant]

Hey there @mletenay, @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (goodwe) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of goodwe can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign goodwe Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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goodwe documentation
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[odlarah]

I solve the problem by restart FRITZ!Box. All Entities are back.

[HansuitZwolle]

Hmm, thans for the hint but after a restart of my modem/router still the same problem. When the  line is interupted there is no connection between HA and the inverter.

[linuxcompiler]

I'm having the same issue. As a workaround I remove the device from Settings - Devices & services - GoodWe Inverter. Then I add it again and it works. It fails after some time, then I repeat the procedure and it works again.

[HansuitZwolle]

illustrating image. Interupted lines shows when inverter nog connected bij HA but reachable by webinterface (LAN)

[HansuitZwolle]

sorry, pushed wrong button 😄

[mletenay]

This is obviously some local network related problem, there's nothing what can be done in the integration.
The only think i can suggest is to install the experimental HACS version of the plugin (https://github.com/mletenay/home-assistant-goodwe-inverter) which enables you to tweak network timeout/retries if your net/intevert is this unstable.

[mletenay]

@home-assistant close