EZVIZ DL01S door lock shows as alarm

[samjones108]

The problem

EZVIZ DL01S door lock is being reported back by the integration as a alarm panel and showing the normal disarm/away/home switch rather than a button/switch to lock/unlock the door. Trying to use the alarm switch does nothing and the lock does not respond in any way.

What version of Home Assistant Core has the issue?

core-2024.5.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ezviz

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ezviz

Diagnostics information

home-assistant_ezviz_2024-06-03T15-53-09.497Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @RenierM26, @BaQs, mind taking a look at this issue as it has been labeled with an integration (ezviz) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of ezviz can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign ezviz Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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ezviz documentation
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[ALSACSA]

We have the same issue with the video doorphone HP7, the integration detect as Alarm, and I think that it was very interesting can open the door and register the tags... From HA to create other automations, or add a fingerprint in HA to open the door... But now it is wrong detect as alarm.

[tendero88]

We have the same issue with the video doorphone HP7, the integration detect as Alarm, and I think that it was very interesting can open the door and register the tags... From HA to create other automations, or add a fingerprint in HA to open the door... But now it is wrong detect as alarm.

Hi mate, I have that exact model and same issue. How did you manage it? I'd like to watch the camera and be able to unlock the door.

[mainmind83]

Is it possible to link via Zigbee in Home Assistant without this problem?

[ALSACSA]

We have the same issue with the video doorphone HP7, the integration detect as Alarm, and I think that it was very interesting can open the door and register the tags... From HA to create other automations, or add a fingerprint in HA to open the door... But now it is wrong detect as alarm.

Hi mate, I have that exact model and same issue. How did you manage it? I'd like to watch the camera and be able to unlock the door.

I could not add

[AceDev-FiveM]

I got this Error when i use my Verfication Code as PW for my Doorbell Camera H7

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.