Cannot delete mobile device duplicates from Mobile App integration

[cryptonym64]

The problem

I have multiple same name integration entries in Mobile Apps. I've tried to "delete" using that option in the 3 stacked dot menu on the right of the objects. I get no error, but the item is also NOT removed. How do I clean these off, and also remove the hundreds of entities linked to them. These phones got added as I was figuring out setting up cloudflare access and now they wont go away.

I've tried using disable, then deleting also, with no luck.

What version of Home Assistant Core has the issue?

core-2024.7.3 (now also 2024.7.4)

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Mobile App

Link to integration documentation on our website

https://www.home-assistant.io/integrations/mobile_app

Diagnostics information

home-assistant_mobile_app_2024-07-29T16-13-08.559Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Seeing this in logs:
Logger: homeassistant.config_entries
Source: config_entries.py:586
First occurred: 12:18:07 AM (14 occurrences)
Last logged: 12:07:36 PM

Error setting up entry Pixel 8 for mobile_app
Error setting up entry Pixel 8 trash for mobile_app
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 586, in async_setup
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/mobile_app/__init__.py", line 116, in async_setup_entry
    webhook_register(hass, DOMAIN, registration_name, webhook_id, handle_webhook)
  File "/usr/src/homeassistant/homeassistant/components/webhook/__init__.py", line 54, in async_register
    raise ValueError("Handler is already defined!")
ValueError: Handler is already defined!

Additional information

No response

[home-assistant]

Hey there @home-assistant/core, mind taking a look at this issue as it has been labeled with an integration (mobile_app) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of mobile_app can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign mobile_app Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

mobile_app documentation
mobile_app source
_{^{(message by IssueLinks)}}

[herb-o]

Same problem. A single mobile device had multiple integration entries applied when using the mobile companion app.

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 586, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/mobile_app/init.py", line 116, in async_setup_entry
webhook_register(hass, DOMAIN, registration_name, webhook_id, handle_webhook)
File "/usr/src/homeassistant/homeassistant/components/webhook/init.py", line 54, in async_register
raise ValueError("Handler is already defined!")
ValueError: Handler is already defined!

[imthefrizzlefry]

same issue. Tried to setup a new device with iOS companion app on iPad, but it failed with 504 for a reason I haven't yet identified, I retried a couple times, and now I have several entries for the same device that I can't delete.

I found a workaround, where I can reboot home assistant, and it will allow me to delete one entry, but then I need to reboot again to delete the next entry. I deleted 3, I have 2 more to go.

Core 2024.7.4
Supervisor 2024.06.2
Operating System 12.4
Frontend 20240710.0

[herb-o]

Workaround works for me.
Core 2024.7.4
Supervisor 2024.06.2
Operating System 12.4

[cryptonym64]

Confirmed. Delete one, restart worked for me on core 2024.7.4

[charleychui]

Thanx for the workarround to delete my triple iphone, just had to restart HAS, then delete one, restart HAS etc.
Core 2024.7.4

[imthefrizzlefry]

I also see a log message that might help diagnose what happened in the companion app?

2024-07-30 17:04:37.580 ERROR (MainThread) [homeassistant.config_entries] Error setting up entry Personal iPad Air 5 for mobile_app
  File "/usr/src/homeassistant/homeassistant/components/mobile_app/__init__.py", line 116, in async_setup_entry

also, when attempting to delete one of the ipads, I saw this error message:

2024-07-31 09:05:04.202 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 543, in _handle
    resp = await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 77, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 85, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 95, in delete
    result = await hass.config_entries.async_remove(entry_id)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1729, in async_remove
    del self._entries[entry.entry_id]
        ~~~~~~~~~~~~~^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1546, in __delitem__
    self._unindex_entry(entry_id)
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 1533, in _unindex_entry
    self._domain_index[domain].remove(entry)
ValueError: list.remove(x): x not in list

[gmichie]

I'm having the same issues. Cannot delete the duplicate listing. My tracker does not work. My Android Google Pixel 7 works fine. Just my Pixel 2 XL having these issues. I uninstalled the Companion app, and cleared the storage spaces too. Checked the permissions in the companion Location settings and the phones permissions settings. No difference.

[jaredgisin]

Also having this same problem. When I try to add these server in iOS mobile app, it appears briefly, I can use it, but then soon after it completely disappears from the mobile app. Now I have all of these entries in HA that I cannot delete.

[jonathanicq]

@imthefrizzlefry Thanks for the Workaround
I'm facing the same error, but unfortunately I've like 30/40 duplicated entries

Core 2024.8.1
Supervisor 2024.08.0
Operating System 13.0
Frontend 20240809.0

[nizaga]

Hi, I'm facing the same error, and I've like 40 duplicated entries

Core 2024.8.2
Supervisor 2024.08.0
Operating System 13.0
Frontend 20240809.0

Regards,

[jonathanicq]

Hi, I'm facing the same error, and I've like 40 duplicated entries

Core 2024.8.2 Supervisor 2024.08.0 Operating System 13.0 Frontend 20240809.0

Regards,

FYI
I removed all the entries and added my iPhone again and it’s working so far

to remove, it was one by one
Each time that I remove 1, I had to restart HA to remove another

it was the only workaround solution that worked with me

[vbueschken]

Same issue here - with HA 2024.8.2
have deleted double integrations (workaround), but HA creates new duplicate records...

This crashed also my frigate notification :-( " Unable to find notify service for webhook ID"