Failed to Connect Unifi network integration

[tiagonmas]

The problem

I have installed Unifi Controller as a Home Assistant Add on that is working on a RPI (https://192.168.1.65:8443/). The contrller works fine but when I try to install the Unifi network integration I always get "Failed to Connect".
I'm already using a local admin to bypass multi factor authentication. I'm putting the host as 192.168.1.65 ...

Any idea on how to connect the integration ?

What version of Home Assistant Core has the issue?

core-2024.10.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

unifi

Link to integration documentation on our website

https://www.home-assistant.io/integrations/unifi/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

024-10-14 11:47:32.582 ERROR (MainThread) [homeassistant.components.unifi] Error connecting to the UniFi Network at 192.168.1.65: Error requesting data from https://192.168.1.65:443: Cannot connect to host 192.168.1.65:443 ssl:False [Connect call failed ('192.168.1.65', 443)]

Additional information

No response

[home-assistant]

Hey there @Kane610, mind taking a look at this issue as it has been labeled with an integration (unifi) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of unifi can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign unifi Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

unifi documentation
unifi source
_{^{(message by IssueLinks)}}

[cdavidc]

I have the same problem with my local Unifi controller (I am not sure for how long, sorry...).

Looking at a nework capture:

• HA initiates the TCP connection
• The Unifi controller accepts the TCP connection
• HA sends its TLS Client Hello
• (in my capture there is a TCP retransmission of the Client Hello after 0.2 s)
• The Unifi controller sends a TCP reset

I had a quick look at the Unifi controller logs on its docker container but could not see any error unfortunately.

[noozo]

+1 on this

[tiagonmas]

screengrab of the error. SSL should not be validated

[nickgarrard]

+1

[78andyp]

I had to change port to 8443.

[Thijxx]

Same issue
Tried ip, host, all ports, all combinations

Super frustrating that the input field are demented forcing me to fill in the username and password every single time I try to use this integration

[Krilo89]

Same issue here. But I just updated to Home Assistant OS 13.2 from version 12.3, so a big OS update.

My other versions are:
Core: 2024.5.4
Supervisor: 2024.10.3

So this issue has to do with the OS update, because my core didn't change.

ps. After updating Core to 2024.10.4 it still doesn't work, but I expected that.

[Kane610]

screengrab of the error. SSL should not be validated

Did you try setting the port to 8443 as you stated was the correct port in your first post?

[hs82h]

I had to use port 443 to be successful.

[tiagonmas]

I had to use port 443 to be successful.

what do you mean @hs82h ? 443 is the default per the image above ...

[b6mh3]

Have the same issue here. My Unifi network built in PVE and found it need to have MFA log in Authentication now. Didn't remember I need to do that before.

[Kane610]

Have the same issue here. My Unifi network built in PVE and found it need to have MFA log in Authentication now. Didn't remember I need to do that before.

The integration documentation is updated on how to use it with regards to accounts, have you read the documentation?