Lutron Caseta integration sometimes doesn't catch button presses

[ghTravis]

The problem

Hi. I recently installed a bunch of Lutron Caseta devices in my home and have begun experimenting with the Lutron integration. I have 17 devices paired to my Lutron bridge which is in the garage. All the devices appear to have good signal. Max range of the furthest device is maybe 20 ft from the bridge spanning 2 floors. I've noticed that button presses with my Pico remotes don't always register in homeassistant.

I have the non pro bridge with a bunch of 4 button Lutron Casetas hardwired, and about 6 or so pico remotes that all work flawlessly with other lutron devices and haven't had any issues controlling lights. I have 1 pico that is hooked up to an automation in my homeassistant to toggle Phillips Hue light bulbs on and off, and another pico to toggle a Sonoff flashed with Tasmota (connected via wifi).

In the screenshot of the logbook above, it shows 6 minutes in between the most recent press (which is only registering the release event by the way, should also have the press event) but I pressed buttons on the pico remote probably 15 times within those 6 minutes. I'm probably about 10ft from the bridge at maximum for this test. This is happening on both picos that I want to control other-than-lutron devices.

What version of Home Assistant Core has the issue?

core-2024.12.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Lutron

Link to integration documentation on our website

https://www.home-assistant.io/integrations/lutron_caseta

Diagnostics information

config_entry-lutron_caseta-01JF23BTQCNQK5WX3G87V6H0R9(2).json

Example YAML snippet

Anything in the logs that might be useful for us?

2025-01-18 11:33:12.673 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}})
2025-01-18 11:33:12.911 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}}}
2025-01-18 11:33:12.911 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}})
2025-01-18 11:33:14.146 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}}}
2025-01-18 11:33:14.146 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}})
2025-01-18 11:33:14.299 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}}}
2025-01-18 11:33:14.299 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}})
2025-01-18 11:33:15.614 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}}}
2025-01-18 11:33:15.614 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}})
2025-01-18 11:33:15.768 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}}}
2025-01-18 11:33:15.768 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}})
2025-01-18 11:33:33.744 DEBUG (MainThread) [pylutron_caseta.leap] sending b'{"CommuniqueType": "ReadRequest", "Header": {"ClientTag": "0dc48fce-7707-4a2a-b0bd-6189f9278eed", "Url": "/server/1/status/ping"}}'
2025-01-18 11:33:33.749 DEBUG (MainThread) [pylutron_caseta.leap] received: {'CommuniqueType': 'ReadResponse', 'Header': {'MessageBodyType': 'OnePingResponse', 'StatusCode': '200 OK', 'Url': '/server/1/status/ping'}, 'Body': {'PingResponse': {'LEAPVersion': 1.122}}}
2025-01-18 11:35:04.472 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}}}
2025-01-18 11:35:04.472 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}})
2025-01-18 11:35:05.227 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}}}
2025-01-18 11:35:05.227 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}})
2025-01-18 11:35:07.528 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}}}
2025-01-18 11:35:07.528 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Press'}}})
2025-01-18 11:35:07.602 DEBUG (MainThread) [pylutron_caseta.leap] received for subscription 00b67902-7398-4326-98c1-589a26c6632e: {'CommuniqueType': 'UpdateResponse', 'Header': {'MessageBodyType': 'OneButtonStatusEvent', 'StatusCode': '200 OK', 'Url': '/button/143/status/event'}, 'Body': {'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}}}
2025-01-18 11:35:07.602 DEBUG (MainThread) [pylutron_caseta.smartbridge] Handling button status: Response(Header=ResponseHeader(StatusCode=ResponseStatus(200, 'OK'), Url='/button/143/status/event', MessageBodyType='OneButtonStatusEvent', Paging=None), CommuniqueType='UpdateResponse', Body={'ButtonStatus': {'Button': {'href': '/button/143'}, 'ButtonEvent': {'EventType': 'Release'}}})

Additional information

I did a packet dump on homeassistant with a src of the lutron bridge device and I can see that when I press the button, it will register as a packet incoming but when it doesn't register I dont see any packets.

[home-assistant]

Hey there @swails, @danaues, @eclair4151, mind taking a look at this issue as it has been labeled with an integration (lutron_caseta) you are listed as a code owner for? Thanks!

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[bdraco]

It's most likely a range or interference issue.

I'd get a second hub or repeater. Usually it's cheaper to get another hub

[ghTravis]

It's most likely a range or interference issue.

I'd get a second hub or repeater. Usually it's cheaper to get another hub

Even if I'm only 10ft away and all my other lutron devices are working fine? If I use a pico to control another lutron switch they all work flawlessly.

[bdraco]

If you aren't getting traffic between the hub and HA when the button is pressed the problem has to be between the hub and pico remote since all buttons are unconditionally subscribed to at startup unless there is a bug in the bridge itself and its not sending the notifications

You might try replacing the battery in the pico remote as well

[ghTravis]

I moved my lutron hub around. I will experiment with other locations and see what happens.

[ghTravis]

After a few weeks of it being in the new place I think we can confirm that it was some kind of interference. Everything is working prety flawlessly now.