Following the authentication flow.
Succesfull authentication
Return to Home Assistant
See succesfull "Create configuration for Home,"
It now shows two 'areas' called Home. One is failed and shows a reconfigure button. See screenshot.
When clicking on 'reconfigure' of the first area, error received is: "Config flow could not be loaded: 500 Internal Server Error Server got itself in trouble"
When clicking on 'configure' on the second area and following the reauthentication flow and succesfully authenticating, the error and the need for reauthentication starts again.
After deleting the home areas and re-adding the integration problem persists.
2025-05-16 12:11:13.646 ERROR (MainThread) [aiohttp.server] Error handling request from 192.168.1.39
Traceback (most recent call last):
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py", line 510, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_app.py", line 569, in _handle
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_middlewares.py", line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 41, in headers_middleware
response = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
result = await handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
return await func(self, request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 226, in get
return await super().get(request, flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 107, in get
result = await self._flow_mgr.async_configure(flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 336, in async_configure
result = await self._async_configure(flow_id, user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 383, in _async_configure
result = await self._async_handle_step(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
flow, cur_step["step_id"], user_input
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 487, in _async_handle_step
result: _FlowResultT = await getattr(flow, method)(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/tado/config_flow.py", line 111, in async_step_user
"url": tado_device_url,
^^^^^^^^^^^^^^^
UnboundLocalError: cannot access local variable 'tado_device_url' where it is not associated with a value
2025-05-16 12:11:16.621 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=23 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=23, family=2, type=2, proto=0, laddr=('0.0.0.0', 43280)>
2025-05-16 12:11:46.622 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=23 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=23, family=2, type=2, proto=0, laddr=('0.0.0.0', 43280)>
2025-05-16 12:11:52.685 ERROR (MainThread) [homeassistant.components.tado.coordinator] Unexpected error fetching tado data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 380, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 101, in _async_update_data
devices = await self._async_update_devices()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 137, in _async_update_devices
return await self.hass.async_add_executor_job(self._update_device_info, devices)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 143, in _update_device_info
device_short_serial_no = device["shortSerialNo"]
~~~~~~^^^^^^^^^^^^^^^^^
KeyError: 'shortSerialNo'
2025-05-16 12:11:58.301 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Thuis' for tado integration could not authenticate: Device login flow status is PENDING. Starting re-authentication.
The problem
Click on 'add integration'
Install Tado integration.
Following the authentication flow.
Succesfull authentication
Return to Home Assistant
See succesfull "Create configuration for Home,"
See a quickly disappearing error: "Failed setup, will retry: 'shortSerialNo"
Tado asks to reauthenticate again, error shown is: "Failed to set up: Device login flow status is PENDING. Starting re-authentication"
It now shows two 'areas' called Home. One is failed and shows a reconfigure button. See screenshot.
When clicking on 'reconfigure' of the first area, error received is: "Config flow could not be loaded: 500 Internal Server Error Server got itself in trouble"
When clicking on 'configure' on the second area and following the reauthentication flow and succesfully authenticating, the error and the need for reauthentication starts again.
After deleting the home areas and re-adding the integration problem persists.
What version of Home Assistant Core has the issue?
core-2025.5.1
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Tado
Link to integration documentation on our website
https://www.home-assistant.io/integrations/tado
Diagnostics information
home-assistant_tado_2025-05-16T10-29-25.320Z.log
Example YAML snippet
Anything in the logs that might be useful for us?
2025-05-16 12:11:13.646 ERROR (MainThread) [aiohttp.server] Error handling request from 192.168.1.39 Traceback (most recent call last): File "/usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py", line 510, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/web_app.py", line 569, in _handle return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/web_middlewares.py", line 117, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 41, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle result = await handler(request, **request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin return await func(self, request, *args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 226, in get return await super().get(request, flow_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 107, in get result = await self._flow_mgr.async_configure(flow_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 336, in async_configure result = await self._async_configure(flow_id, user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 383, in _async_configure result = await self._async_handle_step( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ flow, cur_step["step_id"], user_input ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ) ^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 487, in _async_handle_step result: _FlowResultT = await getattr(flow, method)(user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/tado/config_flow.py", line 111, in async_step_user "url": tado_device_url, ^^^^^^^^^^^^^^^ UnboundLocalError: cannot access local variable 'tado_device_url' where it is not associated with a value 2025-05-16 12:11:16.621 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=23 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=23, family=2, type=2, proto=0, laddr=('0.0.0.0', 43280)> 2025-05-16 12:11:46.622 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=23 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=23, family=2, type=2, proto=0, laddr=('0.0.0.0', 43280)> 2025-05-16 12:11:52.685 ERROR (MainThread) [homeassistant.components.tado.coordinator] Unexpected error fetching tado data Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 380, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 101, in _async_update_data devices = await self._async_update_devices() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 137, in _async_update_devices return await self.hass.async_add_executor_job(self._update_device_info, devices) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run result = self.fn(*self.args, **self.kwargs) File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 143, in _update_device_info device_short_serial_no = device["shortSerialNo"] ~~~~~~^^^^^^^^^^^^^^^^^ KeyError: 'shortSerialNo' 2025-05-16 12:11:58.301 WARNING (MainThread) [homeassistant.config_entries] Config entry 'Thuis' for tado integration could not authenticate: Device login flow status is PENDING. Starting re-authentication.Additional information
No response