Matter lock management not shown for Aqara U200 although lock is direct (is_bridge: false) and Door Lock credential commands are exposed

[Christopher33391]

The problem

I first had the U200 exposed through an Aqara Hub M100, but then I shared the U200 itself to Home Assistant using the Matter sharing code from Aqara Home and added it in the Home Assistant Companion app as a Matter device already in use.

Even after that, Home Assistant still does not show lock code management.

My HA informations :
- installation_type: Home Assistant OS
- Core: 2026.4.0b5
- Supervisor: 2026.03.2
- OS: 17.2.rc1
- matter-python-client: 0.4.1
- node available: true
- is_bridge: false
- node_id: 12
- date_commissioned: 2026-03-30T16:06:04.962701

The device is detected as a direct Matter node, not as a bridge:

• "is_bridge": false

Door Lock cluster is present on endpoint 1:

• endpoint 1 exposes cluster 257

Accepted commands on 1/257/65529 include lock user/credential management related commands:

• 0
• 1
• 3
• 11
• 12
• 13
• 14
• 15
• 16
• 17
• 18
• 19
• 26
• 27
• 29
• 34
• 36
• 38
• 39

The device also exposes battery information on endpoint 2.

My Aqara U200 informations :
- Device: Aqara Smart Lock U200
- Firmware shown in HA: 085
- Vendor: Aqara
- Model: Aqara Smart Lock U200
- Thread preferred network currently comes from Aqara Hub M100 (AqaraHome-e832), but the Matter diagnostics show the lock itself is not a bridge.

Expected behavior:
Home Assistant should expose "Manage lock" / PIN code management for this lock, or clearly indicate why it is unavailable.

Actual behavior:
The lock appears in Matter, can lock/unlock, battery and several settings are visible, but no lock code management is available.

What version of Home Assistant Core has the issue?

2026.4.0b5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[home-assistant]

Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!

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@Christopher33391 Thanks for reporting this issue!

Before we dive in, please make sure this isn't a duplicate by searching through existing issues. Also check recently closed issues, as your problem might already be fixed but not yet released.

https://github.com/home-assistant/core/issues?q=%20label%3A%22integration%3A%20matter%22%20
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[firepinn]

I can also confirm this doesn't work with the 2026.4 release

[hynegg]

aqara U200, 2026.4 was looking forward for this function, unfortunatelly doesnt work

[R1200G]

Same issue

[fate8383]

I am sure this is again keypad being inactive issue with u200. even Aqara app without keypad activated this is not possible. I can see more than 4 users already in the lock management in HA, dont know exactly which one is which and some has 4 credentials already under...I would love this to work

[fate8383]

nevermind, it just worked after matter server restart. I added a test user. my u200 is with Apple TV and then HA. If this plays a role. HomeKit notifies after a new key added via HA.

[Selassie35]

it works for me with my aqara u200, but only full access pin and I have to restart the matter server to make the pin work.

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.