Supportworks Request Import

Feature

• Addition of -NoAttachments command line parameter to skip attachments being added to request (connection to Cache DB is still required, just not used).

Supportworks Request Import

Feature/Fix

• Fixed database connection issue for connecting to MariaDB System/Cache DB on CS > 6.
• Fixed issue with Historic Updates having extraneous escaping

Supportworks Request Import

Feature/Fix

• Fixed database connection issue for connecting to System/Cache DB on CS > 6.

Support Works Request Import

Change:

• Complied with latest Go binaries because of security advisory.

Supportworks Request Importer

Feature/Fix

• Replacement of .swm translation code to allow for import of Sw email files.

Supportworks Request Importer

Feature

• Added logic to create initial status history record, to support changes in Service Manager

Supportworks Request Importer

Change:

• Updated code to support application segregation

Supportworks Request Importer

Fix:

• Fixed prefix issue caused by API change

Supportworks Request Importer

Changes:

• Addition of ODBC as database driver
  -- lowercase "odbc" allows for DSN/User/Password
  -- UPPERCASE "ODBC" allows for ConnectionString to be used in conf.json
• Modifications to logging.
  -- new command line flag (-splitlogs) to split out logs in three.
• Amount of calls returned from Sw now in totals tally.

Supportworks Request Import

Change:

• Rebuilt using latest version of goApiLib, to fix possible issue with connections via a proxy
• Fixed up a number of linter errors