Customer-Chat-Bot

DatasetUsed

Dataset Link

Properties:

• flags: tags
• instruction: a user request from the Customer Service domain
• category: the high-level semantic category for the intent
• intent: the intent corresponding to the user instruction
• response: an example expected response from the virtual assistant

Cloud & Environment:

• Kaggle Notebooks
• NVIDIA T4 GPU

Core Libraries & Frameworks

• PyTorch
• Hugging Face Transformers
• Hugging Face Datasets

Fine-Tuning

• PEFT
• TRL
• bitsandbytes

Experiment Tracking

• Weights & Biases (W&B)

Language Model

• Microsoft Phi-3-mini