[BUG] Unsupported file type

[1karu5]

The bug

I have some photos from my dji drone on the iPhone and they fail to upload.
The Immich iOS app reports just failed with a bad request.
The server log containts:

immich_server            | [Nest] 1  - 07/20/2023, 4:16:28 PM   ERROR [AssetService] Unsupported file type dji_fly_20230617_132158_978_1687006741843_photo_optimized

Exiftool reports the following on the image:

ExifTool Version Number         : 12.60
File Name                       : dji_fly_20230617_132158_978_1687006741843_photo_optimized.JPG
Directory                       : .
File Size                       : 6.7 MB
File Modification Date/Time     : 2023:06:17 14:59:01+02:00
File Access Date/Time           : 2023:07:20 18:22:06+02:00
File Inode Change Date/Time     : 2023:07:20 18:22:04+02:00
File Permissions                : -rw-r--r--
File Type                       : JPEG
File Type Extension             : jpg
MIME Type                       : image/jpeg
JFIF Version                    : 1.01
Resolution Unit                 : None
X Resolution                    : 72
Y Resolution                    : 72
Exif Byte Order                 : Big-endian (Motorola, MM)
Make                            : DJI
Camera Model Name               : FC7203
Orientation                     : Horizontal (normal)
Exposure Time                   : 1/120
F Number                        : 2.8
ISO                             : 100
Aperture Value                  : 2.8
Max Aperture Value              : 2.8
Color Space                     : sRGB
Exif Image Width                : 4000
Exif Image Height               : 2250
Image Width                     : 4000
Image Height                    : 2250
Encoding Process                : Baseline DCT, Huffman coding
Bits Per Sample                 : 8
Color Components                : 3
Y Cb Cr Sub Sampling            : YCbCr4:2:0 (2 2)
Aperture                        : 2.8
Image Size                      : 4000x2250
Megapixels                      : 9.0
Shutter Speed                   : 1/120
Light Value                     : 9.9

Other jpg images are working fine.

The OS that Immich Server is running on

Linux

Version of Immich Server

v1.68.0

Version of Immich Mobile App

v1.67.0 build.107

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

UPLOAD_LOCATION=/some/location
IMMICH_VERSION=v1.68.0

Reproduction steps

1. Start immich with docker compose
2. Install iOS app, try to backup some foto from the dji app/drone
3. Fails in iOS app, error message in docker logs

Additional information

No response

[alextran1502]

Can you update the mobile app and try again? If it still not working, can you include a test file in this issue so we can reproduce and troubleshoot?

[uhthomas]

Duplicate of #2719

[1karu5]

I updated the app (to 1.68.0 build.108). Error is still the same.

I think github changes the filename. Original was dji_fly_20230207_101604_864_1675881689822_photo_optimized.JPG. I am not sure if the metadata will be the same 🤔

And yes, looks like a duplicate. Sorry for that.

[1karu5]

Just a guess, but it looks like as if the filename is dji_fly_20230207_101604_864_1675881689822_photo_optimized (without extension) on the phone.

Immich (and also google photos) reports it without .JPG.
That would also explain why the server is reporting the filename as an filetype in the logs: there is simply no extension.
I guess iOS will add a extension as soon as I export the image to some app/pc.

[uhthomas]

That might explain it. We're looking into detecting the file type from the content automatically so it may fix this. Though really it should have an extension, I wonder why it doesn't.

[bo0tzz]

Closing as this is a duplicate

[mitchross]

I am in this same bucket. My CLI and app breaks too. Can the CLI just skip images/files without file extensions? Google photos has a ton of "files" without extensions.

[oldwang12]

Both v1.100.0 and v1.101.0 have this issue

[Nest] 1  - 04/06/2024, 2:58:59 AM   ERROR [AssetService] Unsupported file type FullSizeRender.livp
[Nest] 1  - 04/06/2024, 2:59:08 AM   ERROR [AssetService] Unsupported file type FullSizeRender.livp

[jeff15110168]

i'm also having this issue. is there any fix for this?

[alextran1502]

@jeff15110168 which file type are you trying to upload?

[jeff15110168]

@jeff15110168 which file type are you trying to upload?

Just a normal picture - it might be detecting no file extension? I went into photos and hit "duplicate" then deleted the original and instead of the exclamation error, it now is stuck at 0.25mb and not moving. But either way it's not uploading