Email Server Error

[deddy11]

Please verify that this bug has NOT been raised before.

• I checked and didn't find a similar issue

Describe the bug*

I try to send sign in link via "send me email" menu on the sign in page. I have added email setting as below in .env file

INVENTREE_EMAIL_BACKEND='django.core.mail.backends.smtp.EmailBackend'
INVENTREE_EMAIL_HOST='smtp.gmail.com'
INVENTREE_EMAIL_PORT=587
INVENTREE_EMAIL_USERNAME='my_gmail_address'
INVENTREE_EMAIL_PASSWORD='my_app_password'
INVENTREE_EMAIL_USE_TLS=True
INVENTREE_EMAIL_SENDER='my_gmail_address'

I have tried to use that config using python script and it send me email successfully. But the Inventree produce error report as below

Steps to Reproduce

1. add email configuration
2. sign up with email provided
3. go to sign up menu, and click "send me link" button
4. write your email address
5. click "Send Email" button

Expected behaviour

Send email successfully

Deployment Method

• Docker
• Package
• Bare metal
• Other - added info in Steps to Reproduce

Version Information

Test on 0.16.9 and 0.17.2

Please verify if you can reproduce this bug on the demo site.

• I can reproduce this bug on the demo site.

Relevant log output

Traceback (most recent call last):

File "/root/.local/lib/python3.11/site-packages/rest_framework/views.py", line 506, in dispatch

response = handler(request, *args, **kwargs)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/home/inventree/src/backend/InvenTree/InvenTree/magic_login.py", line 51, in post

self.email_submitted(email=serializer.data['email'])

File "/home/inventree/src/backend/InvenTree/InvenTree/magic_login.py", line 61, in email_submitted

send_simple_login_email(user, link)

File "/home/inventree/src/backend/InvenTree/InvenTree/magic_login.py", line 27, in send_simple_login_email

send_mail(

File "/root/.local/lib/python3.11/site-packages/django/core/mail/__init__.py", line 87, in send_mail

return mail.send()

^^^^^^^^^^^

File "/root/.local/lib/python3.11/site-packages/django/core/mail/message.py", line 299, in send

return self.get_connection(fail_silently).send_messages([self])

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/root/.local/lib/python3.11/site-packages/django/core/mail/backends/smtp.py", line 127, in send_messages

new_conn_created = self.open()

^^^^^^^^^^^

File "/root/.local/lib/python3.11/site-packages/django/core/mail/backends/smtp.py", line 94, in open

self.connection.login(self.username, self.password)

File "/usr/local/lib/python3.11/smtplib.py", line 716, in login

raise SMTPNotSupportedError(

smtplib.SMTPNotSupportedError: SMTP AUTH extension not supported by server.

[matmair]

Is the python script that functions using SMTP? Could you paste it to detect differences?

[deddy11]

Hi @matmair, thanks for your response

below is my python script

import os
from django.conf import settings
from django.core.mail import send_mail, get_connection

# Configure Django settings
settings.configure(
    EMAIL_BACKEND='django.core.mail.backends.smtp.EmailBackend',
    EMAIL_HOST='smtp.gmail.com',
    EMAIL_PORT=587,
    EMAIL_USE_TLS=True,
    EMAIL_HOST_USER='my_gmail_address',
    EMAIL_HOST_PASSWORD='my_app_password',
    DEFAULT_FROM_EMAIL='my_gmail_address'
)

# Create an email backend connection
connection = get_connection()

# Send email using the created connection
send_mail(
    "Test Django Email",
    "Here is the message.",
    "my_gmail_address",
    ["target_gmail_address"],
    fail_silently=False,
    connection=connection,
)

[matmair]

thank you for the sample, I think we might have an issue in our config handling. We are mostly using the same code

[matmair]

@deddy11 having issues reproducing this; just to make sure: are you using the same credentials for both script and your inventree instance

[deddy11]

@matmair Yes, I use the same credentials, do you set the configuration in .env file or in config.yaml file?

[github-actions]

This issue seems stale. Please react to show this is still important.

[aluminum-ice]

I have the same issue now. I am getting the same error after setting the variables in the .env file. Did anyone reproduce and resolve? I am using the Docker image version 0.17.11