Get Support

Get Support

If you've worked through the relevant troubleshooting steps and still have a problem, here's how to reach us.

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Before you contact support

Check the Troubleshooting page first. It covers the most common issues and is faster than waiting for a reply.

Also check:

• The manager's own status messages. Hover any status badge or control for a tooltip with more detail.
• The GitHub releases page for known issues in the current version.

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Contact

Email: support@invictuscockpits.com

Website: invictuscockpits.com

When you write in, include:

• Your manager version (shown in Settings → About, or in the title bar)
• Your board type (Sidewinder or Phoenix) and firmware version (shown on the Firmware page)
• Which sim you're using (DCS, BMS, or both) and the version
• A description of what you expected to happen and what actually happened
• Any error messages. Copy the text exactly, or take a screenshot

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Reporting a bug

If you found a repeatable bug in the manager software, open an issue on the releases repository:

github.com/invictuscockpits/aim-cockpit-manager-releases/issues

Include the same information as above, plus steps to reproduce.

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See also: Troubleshooting, FAQ