Video playback freezing or black screen

[Jayczee]

Describe the bug

I have installed Jellyfin 0.15.0 release version on my 4K TV and connected it to my self-hosted server (i7-7700hq, GTX1060, 16GB DDR4). When playing videos (both 4K high-bitrate and 1080p videos), initially the loading and seeking operations are smooth. However, after playing for a while, the video suddenly freezes, and I can only resume playback by seeking a short portion (5 seconds) ahead. But even after experiencing multiple freezes, repeating the same operation does not work. If I exit the video and try to play it again or play a different video, the screen remains black, and seeking a short portion does not help. Only after restarting the TV, I am able to play videos again. This issue is specific to the TV, as I do not encounter any problems when watching on my PC or mobile devices.

Logs

[00:01:26] [INF] [147] Jellyfin.Api.Helpers.TranscodingJobHelper: Stopping ffmpeg process with q command for /config/transcodes/dca301ad5dd6b5657d8c71a16d235837.m3u8 [00:01:26] [INF] [164] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:01:26] [INF] [164] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:01:26] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:01:26] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:01:26] [INF] [147] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0 [00:01:26] [INF] [147] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) /config/transcodes/dca301ad5dd6b5657d8c71a16d235837.m3u8 [00:01:27] [INF] [215] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 412280 ms [00:01:27] [WRN] [215] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from http://192.168.10.230:8096/Sessions/Playing/Stopped to 192.168.10.185 in 0:00:01.6481372 with Status Code 204 [00:01:50] [INF] [30] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 434598 ms [00:01:50] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:01:50] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:01:50] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:01:50] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:02:05] [INF] [30] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 447460 ms [00:02:05] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:02:05] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:02:05] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:02:05] [INF] [30] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=9&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:02:24] [INF] [202] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:02:24] [INF] [202] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:02:24] [INF] [215] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 459626 ms [00:02:24] [INF] [215] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:02:24] [INF] [215] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:03:26] [INF] [14] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 529551 ms [00:03:26] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:03:26] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=11&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:03:26] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:03:26] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=11&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:17] [INF] [141] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 540000 ms [00:04:17] [INF] [14] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:04:17] [INF] [14] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:18] [INF] [141] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:04:18] [INF] [141] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:31] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:04:31] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:47] [INF] [14] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 420000 ms [00:04:50] [INF] [14] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:04:50] [INF] [14] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:50] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:04:50] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:04:59] [INF] [141] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 0 ms [00:05:06] [INF] [37] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:05:15] [INF] [110] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:05:15] [INF] [110] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:05:15] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:05:15] [INF] [192] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:06:11] [INF] [76] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 60000 ms [00:06:31] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:06:31] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:06:31] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:06:31] [INF] [167] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/你的名字 (2016)/你的名字 (2016) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/701b77c7-1154-1f52-ed34-41ecd1567d5a/stream.mkv?MediaSourceId=701b77c711541f52ed3441ecd1567d5a&Static=true&VideoCodec=hevc&AudioCodec=dts&AudioStreamIndex=1&SubtitleStreamIndex=5&api_key=<token>&SubtitleMethod=Embed&Tag=53f39fab9c813dfb72fa622fb074f1da [00:07:12] [INF] [37] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 你的名字. Stopped at 0 ms [00:07:42] [INF] [192] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:07:57] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:07:57] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:07:57] [INF] [106] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:07:57] [INF] [106] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:08:03] [INF] [147] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 复仇者联盟4：终局之战. Stopped at 8857910 ms [00:08:03] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:08:03] [INF] [71] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:08:03] [INF] [147] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:08:03] [INF] [147] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:09:50] [INF] [79] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:11:06] [WRN] [62] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 192.168.10.123 error receiving data: The remote party closed the WebSocket connection without completing the close handshake. [00:11:06] [INF] [62] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 192.168.10.123 closed [00:13:08] [INF] [117] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:13:31] [INF] [164] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:14:13] [INF] [30] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 复仇者联盟4：终局之战. Stopped at 9227910 ms [00:15:40] [INF] [214] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:17:58] [INF] [124] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:19:55] [INF] [50] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:21:19] [INF] [8] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:21:38] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:21:38] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:21:38] [INF] [103] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 复仇者联盟4：终局之战. Stopped at 0 ms [00:21:38] [INF] [28] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 复仇者联盟4：终局之战. Stopped at 0 ms [00:21:39] [INF] [103] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:21:39] [INF] [103] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:21:57] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:21:57] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-libVLC, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:21:57] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True [00:21:57] [INF] [28] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile=AndroidTV-ExoPlayer, Path=/data_hdd/movie/复仇者联盟4：终局之战 (2019)/复仇者联盟4：终局之战 (2019) - 2160p.mkv, AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) media:/videos/c38ca0cd-87a7-d57a-a788-fa3fabe9e084/stream.mkv?MediaSourceId=c38ca0cd87a7d57aa788fa3fabe9e084&Static=true&VideoCodec=hevc&AudioCodec=truehd&AudioStreamIndex=1&SubtitleStreamIndex=7&api_key=<token>&SubtitleMethod=Embed&Tag=4e94412351fb6e9eceacdde8dbf4032d [00:22:45] [INF] [217] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app Android TV 0.15.10 playing 复仇者联盟4：终局之战. Stopped at 0 ms [00:24:32] [INF] [82] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:25:01] [ERR] [82] Microsoft.AspNetCore.Server.Kestrel: Unexpected exception in TimingPipeFlusher.FlushAsync. System.Net.Sockets.SocketException (110): Connection timed out at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketAwaitableEventArgs.<GetResult>g__ThrowSocketException|5_0(SocketError e) at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketAwaitableEventArgs.GetResult(Int16 token) at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketConnection.DoSend() at System.IO.Pipelines.Pipe.GetFlushAsyncResult() at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.PipeWriterHelpers.ConcurrentPipeWriter.FlushAsyncAwaited(ValueTask1 flushTask, CancellationToken cancellationToken)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.PipeWriterHelpers.TimingPipeFlusher.TimeFlushAsyncAwaited(ValueTask1 pipeFlushTask, MinDataRate minRate, IHttpOutputAborter outputAborter, CancellationToken cancellationToken) [00:25:01] [WRN] [82] Microsoft.AspNetCore.Server.Kestrel: Connection processing ended abnormally. System.Net.Sockets.SocketException (110): Connection timed out at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketAwaitableEventArgs.<GetResult>g__ThrowSocketException|5_0(SocketError e) at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketAwaitableEventArgs.GetResult(Int16 token) at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.Internal.SocketConnection.DoSend() at System.IO.Pipelines.Pipe.GetFlushAsyncResult() at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.PipeWriterHelpers.ConcurrentPipeWriter.FlushAsyncAwaited(ValueTask1 flushTask, CancellationToken cancellationToken)
at System.IO.Pipelines.Pipe.GetReadResult(ReadResult& result)
at System.IO.Pipelines.Pipe.ReadAsync(CancellationToken token)
at System.IO.Pipelines.Pipe.DefaultPipeReader.ReadAsync(CancellationToken cancellationToken)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.Http1Connection.BeginRead(ValueTask1& awaitable) at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication1 application)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequestsAsync[TContext](IHttpApplication1 application) [00:26:45] [INF] [169] Emby.Server.Implementations.IO.LibraryMonitor: movie (/data_hdd/movie) will be refreshed. [00:27:10] [INF] [113] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 192.168.10.1 request [00:27:16] [WRN] [164] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS 192.168.10.1 error receiving data: The remote party closed the WebSocket connection without completing the close handshake. [00:27:16] [INF] [164] Emby.Server.Implementations.HttpServer.WebSocketManager: WS 192.168.10.1 closed [00:28:29] [INF] [138] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for jayczee. EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

FFmpeg logs

No response

Media info of the file

No response

Application version

0.15.0

Device information

Skyworth A7D

Android version

Coocaa OS,Android

Jellyfin server version

10.8.9

[Cloud-121]

I'm having this same issue. How do you find a fix?

[Jayczee]

I'm having this same issue. How do you find a fix?

maybe reinstall the jellyfin server and restart my nas? I have no idea.This problem lasted for several days and disappeared.What I have done is just Reinstalling it .