Group problem‐solving

Draft questioning

Some of the questions planned, at this point, in the "Group problem-solving" part of the project.

• Can we get feedback about people’s emotions?
• Is our context analysis done?
• Is the group open to using the app for group problem-solving?
• Is the group emotionally ready to problem-solve?
• Did we agree on what to do if emotions become problematic?
• Do we agree on the problem that needs to be solved?
• Did we agree on the order in which to offer the ideas?
• Can we find reasons why presenting or receiving the ideas, in a neutral tone, could be important?
• Do we need to further our context analysis?

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Draft process

• The problem to be solved is being displayed.

• The comfort zone statuses are being displayed.

  • A modifiable color-coded status (green, yellow, red) to reflect everyone's comfort zone.
  • Status updated on visual clues as a part of the problem-solving process.
  • Process stopped if necessary.

• Stakeholders check their ideas against a list of criteria before offering their ideas to the group.

• Stakeholders check their ability to receive respectfully the ideas offered .

  • Process stopped if necessary.

• The ideas brought during brainstorming are welcome in the list of potential solutions.

• The proposed ideas are evaluated.

  • Potential solutions are kept.
  • Potentially, a solution is candidate for an implementation.
    • The effectiveness of the implemented solution is later evaluated.
  • If needed, some more research is done to find more potential solutions.