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IssueManagementSystem-0.0.1-SNAPSHOT
This is the first snapshot release of the Issue Management System rest service;
In this release;
- Normal user is able to login, raise an issue and review and submit feedback on an issue.
- Agent/Employee is able to login, request to refer an issue to another, reject or accept a referral request, submit a resolution for review. Is also able to raise an issue and submit feedback on the issue.
- Admin is able to perform all the actions and access reports and analytics about both the users and departments.