Some items cannot be decrypted.

[chumayu]

Environment

Joplin version: 1.6.8
Platform: Windows
OS specifics: 10 x64

Steps to reproduce

1. Install Joplin
2. Import few notes from Evernote
3. Encrypt
4. Made sync via Dropbox
5. Install Joplin on another PC (Windows 10 x64)
6. made sync
7. Enter master key (for decrypt)

Describe what you expected to happen

Joplin pop-up "Some items cannot be decrypted."

Items that cannot be decrypted
Joplin failed to decrypt these items multiple times, possibly because they are corrupted or too large. These items will remain on the device but Joplin will no longer attempt to decrypt them.

Resource: bc13186baa9fbc0f3365faa2b3b20331Retry
Resource: a37400b3e3c80a92bd5820dc22db54b7Retry
Resource: b419023244ccf4193a7d2c3696ced5c6Retry
Resource: 80d8e899b2ae5762063a1a0ae5f819b7Retry
Resource: 9d35fef6501baab68c343fcd67a3698bRetry
Resource: 096ef8339f70975f977e2f49abf0b706Retry
Resource: e86fc2a27f9adc48bf814d5c2cdbd2b7Retry
Retry All
Attachments
Not downloaded: 0
Downloading: 0
Downloaded and decrypted: 139
Downloaded and encrypted: 7
Created locally: 3
Error: 0

When i try reinstall Joplin and made sync i receive same error but different attachment can't decrypted. I try several time, all time different q-ty not decrypted files.

Logfile

log.txt
console.txt

[fnl]

I have the same problem; I have thousands of attachments, and some fail. However, if I open the Notes Attachments Tool, I cannot search for the Resource IDs there, to understand which ones are failing and maybe delete them. How do I fix the problem?

[fnl]

I just realized that if attachments could be sorted by ID, then at least I'd have a chance of finding them manually.

[chumayu]

@fnl you can find which attachments "not decrypted" simple by search in notes

[roman-r-m]

I have the same problem; I have thousands of attachments, and some fail. However, if I open the Notes Attachments Tool, I cannot search for the Resource IDs there, to understand which ones are failing and maybe delete them. How do I fix the problem?

You can run a query directly against the joplin database to find the attachments

[bugsbunny88]

Hey guys, chumayu ; not to derail your thread but I have the exact same issue ; initially it was 2 notes, and now its 25+
searched on the net and came across this thread.

"find attachments "not decrypted" simple by search in notes
is there a unique statement you are putting in like site:not decrypted or some coding thing? because just typing not decrypted is not doing it for me.

roman-r-m ; "you can run a query directly against the joplin database"

• this comment is not helpful at all to an individual like me . I have no idea what that means or the steps involved. can you kindly elaborate man.

[chumayu]

@bugsbunny88
in pop-up "Some items cannot be decrypted. View them now" you can see list of resources.
if you try use search you can find them in some of notes (toggle to markdown editor).

[chumayu]

That not help you to recovery this decrypt that files but you know what files you lost)

[roman-r-m]

this comment is not helpful at all to an individual like me . I have no idea what that means or the steps involved. can you kindly elaborate man.

I guess if you've no experience with such things you'd better use chumayu's solution as it's safer.

[chumayu]

In any case, it is not clear how long this problem will be solved and whether it will be solved at all.
I would not like to put my recordings in clear text.

[fnl]

This is popping up again, I thought "retry all" had gotten rid of the issue. So now I tried searching with "not decrypted" as well as with "encrypted" in the search bar, but do not get any results, other than notes containing those keywords. Can someone help me out what the exact search syntax to use would be?

[fnl]

Figured out how to at least get rid of those items - I am simply deleting them from Dropbox; Though that implied living with the fact that I have no idea what items those were. But figuring out what the attachments were on the machine without decryption problems for those 31 items would have been a chore. Overall, it would be really nice to have that feature - I guess it's time to roll up my sleeves or at least make a donation to the project, as overall Joplin indeed seems the only worthy Evernote alternative around. :)

[roman-r-m]

But figuring out what the attachments were on the machine without decryption problems for those 31 items would have been a chore.

If you have ids of the encrypted attachments, you just put them (one by one) in Joplin's search. This way you can at the very least see the notes where these attachments are referenced. Maybe from this you can understand what these attachments are.

[seanieb]

Seeing an uptick in this. I'm not sure what might be causing this. It's happened with files uploaded from the iOS app and the Desktop app. I'm using Dropbox to sync, I've 4 keys active on each app, with 4 devices (3 MacOS, 1 iOS).

Figured out how to at least get rid of those items - I am simply deleting them from Dropbox; Though that implied living with the fact that I have no idea what items those were. But figuring out what the attachments were on the machine without decryption problems for those 31 items would have been a chore.

@fnl There's tool in Joplin for this. Go to Tools > Note attachments. Having said that, that too could be improved by allowing searching on the page. I'm forced to copy that page and do a control-f to find the id of the file that's not decrypting.

One other tip, that @roman-r-m mentioned, you can search for file id's in Joplin. It's useful to give context about which notes the files are attached to.