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Troubleshooting

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leestow edited this page Aug 17, 2026 · 7 revisions

Troubleshooting

Logs

Main log:

/config/censorarr.log

Docker logs:

docker logs --tail 200 censorarr

Follow live:

docker logs -f censorarr

Permission denied on a movie

Symptoms:

ffprobe ... Permission denied

or:

SKIPPED media file because Censorarr does not have read permission

Check:

echo "PUID=$PUID PGID=$PGID"
gosu "$PUID:$PGID" id

Then test a real file:

gosu "$PUID:$PGID" head -c 1 "/media/Movie/Movie.mkv" >/dev/null && echo READ_OK || echo READ_FAILED

On Synology, also test as root:

head -c 1 "/media/Movie/Movie.mkv" >/dev/null && echo ROOT_READ_OK || echo ROOT_READ_FAILED

If PUID/GID fails but root succeeds, use:

CENSORARR_SYNOLOGY_COMPAT_MODE: "auto"

Censorarr 1.6.5 checks nested ACLs and can fall back automatically.

GPU Worker says Invalid worker token

Current protocol uses:

X-Censorarr-Token

Check that:

  1. main Censorarr and worker use the same literal token
  2. the worker is current and not an old pre-rename build expecting the legacy protocol
  3. no GUI-saved token is overriding the environment value

Test the worker directly:

curl -H 'X-Censorarr-Token: YOUR_TOKEN' http://GPU-IP:9000/health

Token looks correct but still fails

Censorarr secret precedence is:

GUI-saved secret
then environment variable
then legacy config value

So a stale GUI token can override ASR_WORKER_TOKEN.

See Security & Secrets.

GPU Worker cannot be reached

Check:

docker ps
docker logs --tail 100 censorarr-gpu-worker

Verify:

TCP 9000
correct worker IP
9000:9000 port mapping
firewall/routing

Worker says no CUDA device

This is normally a Docker/NVIDIA passthrough issue.

Verify the host sees the GPU and that NVIDIA Container Toolkit is configured before troubleshooting Censorarr.

Container keeps restarting

Check Docker logs first.

Censorarr 1.6.5 handles per-file ffprobe/read failures without terminating the whole daemon, so a restart loop usually points to a startup/configuration problem rather than one bad movie.

/config or /work bind mount fails on Synology

Make sure the project contains:

config/
work/

The public repository preserves them with .gitkeep.

Use relative mounts:

- ./config:/config
- ./work:/work

rather than hard-coded /volume1/docker/censorarr/... project-internal paths.

Censorarr sees no media

Inside the container:

ls -la /media
ls -la /tv

If empty, verify the left side of the compose volume mapping points to the correct host/NAS folder.

Radarr/Sonarr connects but media does not match

Check path mappings.

Example:

Radarr reports: /movies/...
Censorarr sees: /media/...

Mapping:

- from: /movies
  to: /media

Bazarr connects but subtitles do not associate

Check both movie and TV path mappings.

Browser cannot open Censorarr

Check compose:

ports:
  - "8087:8787"

Then use:

http://SERVER-IP:8087

Self-test

docker exec -it censorarr python /app/selftest.py

This is useful after upgrades and before reporting a reproducible application bug.

Failure Center

The Activity → Failures page collects items that need attention and provides Retry and Details actions.

Censorarr Failure Center

Censorarr Wiki

Clone this wiki locally