[Bug]: PRO has not been active

[drmhussainphd]

Description

I made payment for PRO version, but it has not been active on my bowser. For reference, check my e-mail: mhussain@ksu.edu.sa. If there is a problem of e-mail, then please change this to drmhussain@gmail.com.

Steps to Reproduce

No response

MarkView Version

1.7.0

Browser

Chrome

Operating System

Windows

Screenshots

Additional Context

No response

Before submitting

• I have searched existing issues to avoid duplicates
• I have removed any sensitive information from screenshots/logs

[github-actions]

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[thea-vu]

Hi @drmhussainphd,

PRO doesn't turn on by itself after payment. When you buy, a license key is emailed to you, and you activate PRO by entering that key in the extension.

To activate it, you can use either of these methods:

1. Open any Markdown file → click the Actions button (bottom-right) → License Status → Enter License Key

2. Click the MarkView extension icon in your browser toolbar → go to the License tab → Enter License Key

Sometimes organization or corporate mail servers block the license email, so in case your payment address didn't receive it, I've already resent your license key to the Gmail address you provided. Please check your inbox and spam folder in a few minutes.

Once the key is entered, the export limit and the other PRO features unlock right away. Let me know if it still doesn't activate and I'll dig in.

[drmhussainphd]

Done, thank you.