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Getting Started on the PS5 Store

Michelle Leigh edited this page Nov 14, 2024 · 11 revisions

Disclaimer: This is sample software documentation on GitHub Wiki for Michelle Leigh's technical writing portfolio. Michelle Leigh is not affiliated with PlayStation.

This guide covers how to start using the PS5 Store on a PlayStation 5 console.

Table of Contents

  1. What's the PS5 Store?
  2. Searching for a game
  3. Adding a game to wishlist
  4. Purchasing a game
  5. Redeeming a voucher code
  6. Installing a game from your library

What's the PS5 Store?

The PS5 Store is where you can purchase games for your PlayStation 5 without using a disk.

Searching for a game

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use D Pad to navigate to the PlayStation Store tile.
Figure 1: PlayStation home screen with PlayStation Store tile highlighted

PlayStation home screen with a red box around the PlayStation Store tile

  1. Press X Button to open the PlayStation Store.

  2. From the Store home page, press Triangle Button to move to the Utilities options. The Search tile will be highlighted.

Figure 2: PS5 Store home page with Search icon highlighted

P S 5 Store home page with a red box around the magnifying glass icon

  1. Press X Button to open the Search page.
Figure 3: PS5 Store Search page

P S 5 Store Search page

  1. Press X Button to activate the on-screen keyboard.

  2. Enter the product name. Use D Pad to navigate the keyboard and X Button to select a character. As you type, the Store page will begin displaying matching results.

Figure 4: PS5 Store search with partial results

Search in progress on the P S 5 Store, with partial results displayed

  1. Press R2 Button to complete the search and close the keyboard.
Figure 5: PS5 Store search results

Search results from a P S 5 Store search

  1. Use D Pad to navigate to the desired product.

  2. Press X Button to open the product page.

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Adding a game to wishlist

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use D Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press X Button to open the product page.

  5. Press Right on D Pad to highlight the Wishlist button.

  6. Press X Button to add the game to wishlist. A confirmation notification will be displayed in the upper-right corner of the screen.

Figure 6: PS5 Product page with wishlist confirmation

A P S 5 Store product page with a red box around the Wishlist button and a red arrow pointing to the Wishlist confirmation notification

Note: Only full games can be added to wishlist. DLC cannot be added to wishlist.

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Purchasing a game

Prerequisite: Your PlayStation 5 must be on, you must be signed in to your PlayStation Network account, and you must have a payment method added to your account.

  1. From the home screen, use D Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press X Button to open the product page. The purchase button will automatically be highlighted, displaying the product price.

  5. Press X Button.

Figure 7: PS5 Store product page with Purchase button highlighted

P S 5 Store product page with a red box around the purchase price

  • If there are multiple editions of the game, the Choose an Edition page will be displayed. Use D Pad to navigate to the desired edition, then press X Button to continue.
Figure 8: Choose an Edition page with two game edition options

Choose an Edition page with two game editions available

  1. From the Cart page, press X Button to confirm the purchase. A confirmation notification will be displayed in the upper-right corner of the screen.
Figure 9: PS5 Store Cart page with Confirm Purchase button highlighted

P S 5 Store Cart with one game and a red box around the Confirm Purchase button

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Redeeming a voucher code

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use D Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press X Button to open the PlayStation Store. (See Figure 2.)

  3. From the Store home page, press Triangle Button to move to the Utilities options.

  4. Use D Pad to navigate to the More tile.

  5. Press X Button to open the More menu.

  6. Use D Pad to navigate to the Redeem Code menu option.

  7. Press X Button to open the Redemption page.

Figure 10: PS5 Store More menu options

P S 5 Store with the More menu expanded

  1. Press X Button to activate the on-screen keyboard.

  2. Enter the 12-character voucher code. Use D Pad to navigate the keyboard and X Button to select a character.

Note: The voucher code will always consist of letters and numbers. Valid voucher codes do not contain special characters.

Figure 11: Redeem Codes page with 12-character code entered

Redeem Codes page with the keyboard active; a 12-character code has been entered but is blurred out

  1. Press R2 Button to complete the entry.

  2. Use D Pad to navigate to the Redeem button.

Figure 12: Redeem Codes page with Redeem button highlighted

Redeem Codes page, with the 12-character code entered and blurred out, and a red box around the Redeem button

  1. Press X Button to redeem the voucher code. A confirmation page will be displayed, indicating all downloadable items included in your voucher.
Figure 13: Redeem Codes page showing all items redeemed

Redeem Codes page showing all items redeemed in the voucher

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Installing a game from your library

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use D Pad to navigate to the Game Library tile.
Figure 14: PlayStation home screen with Game Library highlighted

PlayStation home screen with a red box around the Game Library tile

  1. Press X Button to open your library.

  2. Use D Pad to navigate to Your Collection.

  3. Press X Button to open your collection of games.

Figure 15: Your Collection in the PlayStation Game Library

Your Collection tab in the PlayStation Game Library

  1. Use D Pad to navigate to the game to be installed.

  2. Press X Button to open the product page. The Download button will be highlighted.

Figure 16: Product page for a game in the Your Collection tab

Product page from a game in the Your Collection tab with a red box around the Download button

  1. Depending on the game, perform one of the following:
  • If the game has one version and no add-on content, press X Button to begin the download.

  • If the game has multiple versions, press X Button to open the version selection page. Use D Pad to highlight the desired version. Press X Button to open the product page. Press X Button to begin the download.

Figure 17: Version selection on a product page

Product page with multiple versions available to download

  1. The download will begin, and a confirmation notification will displayed in the upper-right corner of the screen. The game automatically installs after the download is complete.

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