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Getting Started on the PS5 Store

Michelle Leigh edited this page Oct 31, 2024 · 11 revisions

Disclaimer: This is sample software documentation on GitHub Wiki for Michelle Leigh's technical writing portfolio. Michelle Leigh is not affiliated with PlayStation.

This guide covers how to start using the PS5 Store on a PlayStation 5 console.

Table of Contents

  1. What's the PS5 Store?
  2. Searching for a game
  3. Adding a game to wishlist
  4. Purchasing a game
  5. Redeeming a voucher code
  6. Installing a game from your library

What's the PS5 Store?

The PS5 Store is where you can purchase games for your PlayStation 5 without using a disk.

Searching for a game

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile.
Figure 1: PlayStation home screen with PlayStation Store tile highlighted

A screenshot of the PlayStation home screen with a red box around the PlayStation Store tile

  1. Press PS5 Controller X Button to open the PlayStation Store.

  2. From the Store home page, press PS5 Controller Triangle Button to move to the Utilities options. The Search tile will be highlighted.

Figure 2: PS5 Store home page with Search icon highlighted

A screenshot of the PS5 Store home page with a red box around the magnifying glass icon in the upper-right corner of the image

  1. Press PS5 Controller X Button to open the Search page.
Figure 3: PS5 Store Search page

A screenshot of the PS5 Store Search page

  1. Press PS5 Controller X Button to activate the on-screen keyboard.

  2. Enter the product name. Use PS5 Controller D-Pad to navigate the keyboard and PS5 Controller X Button to select a character. As you type, the Store page will begin displaying matching results.

Figure 4: PS5 Store search with partial results

A screenshot of a search in progress on the PS5 Store, with partial results displayed

  1. Press PS5 Controller R2 Button to complete the search and close the keyboard.
Figure 5: PS5 Store search results

A screenshot of search results from a PS5 Store search

  1. Use PS5 Controller D-Pad to navigate to the desired product.

  2. Press PS5 Controller X Button to open the product page.

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Adding a game to wishlist

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press PS5 Controller X Button to open the product page.

  5. Press Right on PS5 Controller D-Pad to highlight the Wishlist button.

  6. Press PS5 Controller X Button to add the game to wishlist. A confirmation notification will be displayed in the upper-right corner of the screen.

Figure 6: PS5 Product page with wishlist confirmation

A screenshot of a PS5 Store product page with a red box around the Wishlist button and a red arrow pointing to the Wishlist confirmation notification in the upper-right corner of the image

Note: Only full games can be added to wishlist. DLC cannot be added to wishlist.

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Purchasing a game

Prerequisite: Your PlayStation 5 must be on, you must be signed in to your PlayStation Network account, and you must have a payment method added to your account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press PS5 Controller X Button to open the product page. The purchase button will automatically be highlighted, displaying the product price.

  5. Press PS5 Controller X Button.

Figure 7: PS5 Store product page with Purchase button highlighted

A screenshot of a PS5 Store product page with a red box around the purchase price, which is also the Purchase button

  • If there are multiple editions of the game, the Choose an Edition page will be displayed. Use PS5 Controller D-Pad to navigate to the desired edition, then press PS5 Controller X Button to continue.
Figure 8: Choose an Edition page with two game edition options

A screenshot of the Choose an Edition page with two game editions available

  1. From the Cart page, press PS5 Controller X Button to confirm the purchase. A confirmation notification will be displayed in the upper-right corner of the screen.
Figure 9: PS5 Store Cart page with Confirm Purchase button highlighted

A screenshot of the PS5 Store Cart with one game and a red box around the Confirm Purchase button

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Redeeming a voucher code

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. From the Store home page, press PS5 Controller Triangle Button to move to the Utilities options.

  4. Use PS5 Controller D-Pad to navigate to the More tile.

  5. Press PS5 Controller X Button to open the More menu.

  6. Use PS5 Controller D-Pad to navigate to the Redeem Code menu option.

  7. Press PS5 Controller X Button to open the Redemption page.

Figure 10: PS5 Store More menu options

A screenshot of the PS5 Store with the More menu expanded, with a red box around the three dots to open the More menu and an arrow pointing to the Redeem Code menu option

  1. Press PS5 Controller X Button to activate the on-screen keyboard.

  2. Enter the 12-character voucher code. Use PS5 Controller D-Pad to navigate the keyboard and PS5 Controller X Button to select a character.

Note: The voucher code will always consist of letters and numbers. Valid voucher codes do not contain special characters.

Figure 11: Redeem Codes page with 12-character code entered

A screenshot of the Redeem Codes page with the keyboard active; a 12-character code has been entered but is blurred out

  1. Press PS5 Controller R2 Button to complete the entry.

  2. Use PS5 Controller D-Pad to navigate to the Redeem button.

Figure 12: Redeem Codes page with Redeem button highlighted

A screenshot of the Redeem Codes page, with the 12-character code entered and blurred out, and a red box around the Redeem button

  1. Press PS5 Controller X Button to redeem the voucher code. A confirmation page will be displayed, indicating all downloadable items included in your voucher.
Figure 13: Redeem Codes page showing all items redeemed

A screenshot of the Redeem Codes page showing all items redeemed in the voucher

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Installing a game from your library

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the Game Library tile.
Figure 14: PlayStation home screen with Game Library highlighted

A screenshot of the PlayStation home screen with a red box around the Game Library tile

  1. Press PS5 Controller X Button to open your library.

  2. Use PS5 Controller D-Pad to navigate to Your Collection.

  3. Press PS5 Controller X Button to open your collection of games.

Figure 15: Your Collection in the PlayStation Game Library

A screenshot of the Your Collection tab in the PlayStation Game Library

  1. Use PS5 Controller D-Pad to navigate to the game to be installed.

  2. Press PS5 Controller X Button to open the product page. The Download button will be highlighted.

Figure 16: Product page for a game in the Your Collection tab

A screenshot of a product page from a game in the Your Collection tab with a red box around the Download button

  1. Depending on the game, perform one of the following:
  • If the game has one version and no add-on content, press PS5 Controller X Button to begin the download.

  • If the game has multiple versions, press PS5 Controller X Button to open the version selection page. Use PS5 Controller D-Pad to highlight the desired version. Press PS5 Controller X Button to open the product page. Press PS5 Controller X Button to begin the download.

Figure 17: Version selection on a product page

A screenshot of a product page with multiple versions available to download

  1. The download will begin, and a confirmation notification will displayed in the upper-right corner of the screen. The game automatically installs after the download is complete.

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