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Getting Started on the PS5 Store

michelle-leigh edited this page Oct 13, 2024 · 11 revisions

Disclaimer: This is sample software documentation on GitHub Wiki for Michelle Leigh's technical writing portfolio. Michelle Leigh is not affiliated with PlayStation.

This guide covers how to start using the PS5 Store on a PlayStation console.

Table of Contents

  1. What's the PS5 Store?
  2. Searching for a game
  3. Adding a game to wishlist
  4. Purchasing a game
  5. Redeeming a voucher code
  6. Installing a game from your library

What's the PS5 Store?

The PS5 Store is where you can purchase games for your PlayStation 5 without using a disk.

Searching for a game

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile.
Figure 1: PlayStation home screen

  1. Press PS5 Controller X Button to open the PlayStation Store.

  2. From the Store home page, press PS5 Controller Triangle Button to move to the Utilities options. The Search tile will be highlighted.

Figure 2: PS5 Store home page

  1. Press PS5 Controller X Button to open the Search page.
Figure 3: PS5 Store Search page

  1. Press PS5 Controller X Button to activate the on-screen keyboard.

  2. Enter the product name. Use PS5 Controller D-Pad to navigate the keyboard and PS5 Controller X Button to select a character. As you type, the Store page will begin displaying matching results.

Figure 4: PS5 Store search with partial results

  1. Press PS5 Controller R2 Button to complete the search and close the keyboard.
Figure 5: PS5 Store search results

  1. Use PS5 Controller D-Pad to navigate to the desired product.

  2. Press PS5 Controller X Button to open the product page.

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Adding a game to wishlist

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press PS5 Controller X Button to open the product page.

  5. Press Right on PS5 Controller D-Pad to highlight the Wishlist button.

  6. Press PS5 Controller X Button to add the game to wishlist. A confirmation notification will be displayed in the upper-right corner of the screen.

Figure 6: Wishlist confirmation

Note: Only full games can be added to wishlist. DLC cannot be added to wishlist.

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Purchasing a game

Prerequisite: Your PlayStation 5 must be on, you must be signed in to your PlayStation Network account, and you must have a payment method added to your account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. Scroll to or search for the desired game.

  4. Press PS5 Controller X Button to open the product page. The purchase button will automatically be highlighted, displaying the product price.

  5. Press PS5 Controller X Button.

Figure 7: PS5 Store Product page

  • If there are multiple editions of the game, the Choose an Edition page will be displayed. Use PS5 Controller D-Pad to navigate to the desired edition, then press PS5 Controller X Button to continue.
  1. From the Cart page, press PS5 Controller X Button to confirm the purchase. A confirmation notification will be displayed in the upper-right corner of the screen.
Figure 8: PS5 Store Cart page

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Redeeming a voucher code

Prerequisite: Your PlayStation 5 must be on and you must be signed in to your PlayStation Network account.

  1. From the home screen, use PS5 Controller D-Pad to navigate to the PlayStation Store tile. (See Figure 1.)

  2. Press PS5 Controller X Button to open the PlayStation Store. (See Figure 2.)

  3. From the Store home page, press PS5 Controller Triangle Button to move to the Utilities options.

  4. Use PS5 Controller D-Pad to navigate to the More tile.

  5. Press PS5 Controller X Button to open the More menu.

  6. Use PS5 Controller D-Pad to navigate to the Redeem Code menu option.

  7. Press PS5 Controller X Button to open the Redemption page.

Figure 9: PS5 Store More menu options

  1. Press PS5 Controller X Button to activate the on-screen keyboard.

  2. Enter the 12-character voucher code. Use PS5 Controller D-Pad to navigate the keyboard and PS5 Controller X Button to select a character.

Note: The voucher code will always consist of letters and numbers. Valid voucher codes do not contain special characters.

Figure 10: Redeem Codes page with 12-character code entered

  1. Press PS5 Controller R2 Button to complete the entry.

  2. Use PS5 Controller D-Pad to navigate to the Redeem button.

Figure 11: Redeem Codes page with Redeem button highlighted

  1. Press PS5 Controller X Button to redeem the voucher code. A confirmation page will be displayed, indicating all downloadable items included in your voucher.
Figure 12: Redeem Codes page showing all items redeemed

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