Error code: Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[reidsneo]

Version

Microsoft Windows Version 22H2 (OS Build 226.10.1)

WSL Version

• WSL 2
• WSL 1

Kernel Version

5.15.57.1

Distro Version

Debian 10

Other Software

WSL version: 0.65.3.0
Kernel version: 5.15.57.1
WSLg version: 1.0.41
MSRDC version: 1.2.3213
Direct3D version: 1.601.0
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.22610.1

Repro Steps

Just running wsl command in command line, yesterday just fine but today I cannot start wsl anymore

Expected Behavior

wsl service started normally

Actual Behavior

Diagnostic Logs

No response

[reidsneo]

After running
wsl --update

then it promp to update again, (even though yesterday already do update from microsoft store though)
later I go to setting > turn windows feature on / off
uncheck then check again for Windows Hypervisor Platform
reboot

it working again now
it seem issue occurred after update WSL

[syx-413]

me too

Error code: Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[ll931217]

I had "Virtual Machine Platform" and "Windows Hypervisor Platform" turned off, after checking the boxes and restarting. Its working again

[ukhwaja]

I have the same issue. I cannot resolve. Any help on this?

[MenuuTUX]

https://www.youtube.com/watch?v=aLVYuUnIxtI

[OhMyGodNoah]

make sure hyper v, virtual machine platform and virtualization are on. Worked for me.

[OhMyGodNoah]

for Windows 11 Pro v 22H2

[shrinidhi6547]

Worked for me:-
System info - Windows 11, WSL2, (Ubuntu 18.04).

Step 1: Go to settings > (search) turn windows feature on / off

Step 2: If Windows Hypervisor Platform and Windows Machine Platform is unchecked, please check them, else uncheck and recheck them.

Step 3: Reboot

Step 4: Open the terminal check, run command - wsl -l -v
should result in saying ubuntu is running in version 1/2.

Cheers 🥂

[rama4zis]

You can try this with CMD or powerShell run as Admin

First Enable the Windows Subsystem for Linux

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

Then Enable Virtual Machine feature

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Then restart your PC

Referance

[mybabysexy]

You can try this with CMD or powerShell run as Admin

First Enable the Windows Subsystem for Linux

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

Then Enable Virtual Machine feature

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Then restart your PC

Referance

This fixed my problem after installing 2023-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022303)

[kostakis]

Worked for me:- System info - Windows 11, WSL2, (Ubuntu 18.04).

Step 1: Go to settings > (search) turn windows feature on / off

Step 2: If Windows Hypervisor Platform and Windows Machine Platform is unchecked, please check them, else uncheck and recheck them.

Step 3: Reboot

Step 4: Open the terminal check, run command - wsl -l -v should result in saying ubuntu is running in version 1/2.

Cheers 🥂

I had the error code Error code: Wsl/Service/CreateInstance/CreateVm/0x800705aa

The above solution immediately fixed the problem.

[gtgthozz]

after solving one problem, another appeared - WslRegisterDistribution failed with error: 0x80370102
enabling/disabling Hyper V didn't help
Fix - #4626 (comment)

[WilamisAviz15]

I had "Virtual Machine Platform" and "Windows Hypervisor Platform" turned off, after checking the boxes and restarting. Its working again

it worked for me

[gopihc]

Complete removal of docker desktop and reinstall helped me..

[oussamamth1]

wsl.exe --shutdown
it will off all service
then
wsl.exe
this will solve that issue