[Component: Unknown Intent] Design/Spec

[ryanisgrig]

⚠NOT FINAL: The below is an assessment on the current state ⚠

User Story

As a developer creating a conversational core template
I want a preconfigured response for handling unknown intents
so that I have a working bot to acknowledge said intents out of the box.

Description

Sample logic for handling unknown utterances, this primarily has value as part of a preconfigured template of dialogs rather than a package to enable/disable.

Conversation Design

Language Understanding

Intent	Sample Utterances	Prebuilt Entities	Custom Entities	Patterns
n/a

Dialogs

Dialogs should handle logic for handling unknown utterances.

Custom Actions

Name	Input	Output	Notes
n/a

Channels

n/a

[ryanisgrig]

Observations:

• I don't see any value in this as an individual package component. Adding this to an EmptyBot provides the UnknownIntent dialog/response, but I still have to configure the utterance handling and dialog routing in the root EmptyBot.
• As far as being modularized, since this has no LU utterances and just a response I don't see why this needs to be in its own dialog. I believe the intention here is primarily focused on supporting an Assistant template that would need this out of the box. I propose that this is a practice included in the templates that require it in their root bot, rather than a separate package.