Update & deprecate from code: widget deflection contact form - #6818
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dks333
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Jul 30, 2026
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Summary
The assistant widget now shows the same in-chat deflection contact form as the on-site assistant, so the widget and configure pages call out that the form is inherited from the dashboard deflection settings with no extra widget configuration.
Changes
assistant/widget.mdx: List the deflection contact form among the settings managed in the dashboard, alongside enabled state, allowed origins, attachments, and bot protection.assistant/configure.mdx: Note that the in-chat contact form also appears in the embedded assistant widget with no additional widget configuration.es,fr, andzhtranslations.Note
Low Risk
Documentation-only edits with no runtime or configuration behavior changes.
Overview
Documents that the embedded assistant widget uses the same in-chat deflection contact form as the on-site assistant, driven by dashboard deflection settings with no separate widget setup.
On configure pages (en, es, fr, zh), a new sentence links to the widget page and states that no extra widget configuration is needed. On widget pages, the intro now lists the deflection contact form among dashboard-managed settings (with enabled state, origins, attachments, bot protection) and links to the configure deflection section.
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