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en 07 troubleshooting

morel edited this page Mar 30, 2026 · 2 revisions

7. Troubleshooting


Screen stays black on startup

  • Hold the side button for 2 seconds
  • If no response: charge the battery (plug in USB)
  • If the issue persists: reflash the firmware via the Web Flasher

GPS cannot get a fix

  • Go outdoors, in an open area
  • Wait 1–2 minutes (cold start)
  • Check the HDOP indicator on the dashboard (should show + or -)
  • An X means the signal is too weak

No LoRa packets received

  1. Check the frequency in Settings → LoRa Frequency (e.g., 433.775 MHz for Europe) and more importantly the speed in Settings → LoRa Speed
  2. Make sure the antenna is properly attached
  3. Check that there are active stations in your area on aprs.fi

Map is grey / no tiles

  • SD card not inserted or not recognized
  • Tiles not in the correct location (see SD Card)
  • Check that the SD card is formatted as FAT32
  • Reboot after inserting the SD card

Bluetooth won't start

  • Make sure WiFi is disabled (WiFi and BLE are mutually exclusive)
  • Reboot and try again
  • If the error persists, it is a memory constraint —

On the ESP32-S3, WiFi and BLE share the same internal DRAM. They cannot be active at the same time.


Messages are not saved

  • Check that the SD card is present and recognized
  • Without an SD card, messages are lost on reboot

Device reboots on its own

  • Insufficient memory during a heavy operation: reboot and avoid using WiFi + Map at the same time
  • Check the serial logs (115200 baud) via the USB C cable or the system.log file on the SD card to identify the cause

Full Reset

To erase all configuration:

  1. Reflash with the Erase device option checked in the Web Flasher
  2. OR delete config.json from the SD card

Getting Help

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