Whisper connection problem

[Jorman]

Hi,
I just noticed that Whisper provider is not working anymore, maybe some update from whisper or bazarr side?
All my program run via docker, so I followed the guide for whisper and bazarr integration, my docker-compose for whisper is this one

version: "2.1"
services:
  whisperasr:
    image: onerahmet/openai-whisper-asr-webservice:latest
    container_name: Openai-Whisper
    environment:
      - ASR_MODEL=small
      - ASR_ENGINE=faster_whisper
    ports:
      - 9090:9000
    restart: unless-stopped

And from bazarr I configure the endpoint to this http://10.0.0.100:9090 but when I make a connection test I got Connected but no version found (possibly whisper-asr?)
So, I've activated the debug log for bazarr and seems that the connection was not so good, error 404

2024-03-09 22:53:53|INFO    |root                            |BAZARR Log file emptied|
2024-03-09 22:54:13|DEBUG   |root                            |Bazarr version: 1.4.3-beta.9|
2024-03-09 22:54:13|DEBUG   |root                            |Bazarr branch: development|
2024-03-09 22:54:13|DEBUG   |root                            |Operating system: Linux-5.10.0-28-amd64-x86_64-with|
2024-03-09 22:54:13|DEBUG   |root                            |Python version: 3.11.8|
2024-03-09 22:54:13|INFO    |socketio.server                 |emitting event "data" to all [/]|
2024-03-09 22:54:13|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet MESSAGE data 2["data",{"type":"settings","action":"update","payload":null}]|
2024-03-09 22:54:21|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet PING data None|
2024-03-09 22:54:21|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Received packet PONG data |
2024-03-09 22:54:46|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet PING data None|
2024-03-09 22:54:46|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Received packet PONG data |
2024-03-09 22:55:10|DEBUG   |urllib3.connectionpool          |Starting new HTTP connection (1): ***.***.***.***:9090|
2024-03-09 22:55:10|DEBUG   |urllib3.connectionpool          |http://***.***.***.***:9090 "GET /status HTTP/1.1" 404 22|
2024-03-09 22:55:11|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet PING data None|
2024-03-09 22:55:11|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Received packet PONG data |
2024-03-09 22:55:36|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet PING data None|
2024-03-09 22:55:36|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Received packet PONG data |
2024-03-09 22:56:01|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Sending packet PING data None|
2024-03-09 22:56:01|INFO    |engineio.server                 |rr7cKFlJjK-WLU64AAAC: Received packet PONG data |

Am I doing something wrong?

[McCloudS]

It’s not an error. Your log doesn’t show anything bad. It’s saying it’s connected but can’t discern its version. Whisper-asr doesn’t return a /status webhook like Subgen does, so you see the 404. The status check was added recently to help debug and provide support.

If it actually isn’t working: I would check to see if you’re getting a CPU/GPU ramp up. Is the provider disabled? Are you not getting subtitles from it?

[JaiZed]

You need to provide a log that shows at least a manual search for a subtitle to see if your whisper provider is enabled.

Also you should be asking these questions in the Discord channel.
These issues are only for verified software bugs and not potential configuration issues.

[morpheus65535]

This configuration issue must be discussed in Discord support channel if required.

[Jorman]

Sorry,
I hadn't noticed that 404 wasn't referring to running. It actually works, I just need to adjust the timeout, because being run by the cpu it's all very slow
Thank you

[R8s6]

@Jorman Hi, what timeout settings did you end up using? I have to use cpu as well. Thanks!

Also how do you verify that bazarr is now working with whisper-asr?

Thanks a lot!

[McCloudS]

@Jorman Hi, what timeout settings did you end up using? I have to use cpu as well. Thanks!

Also how do you verify that bazarr is now working with whisper-asr?

Thanks a lot!

Recommend asking in the discord. Similar to responses before, you’ll see a ramp up on your CPU. Your CPU timeout is highly dependent on your own setup, so using someone else’s won’t necessarily help.

[MikeLund]

For anyone else reading this, it is actually a Bazarr UI bug of some sorts. It refuses to save the WhisperAI setting due to that 404 "error". I assume you started to prefer subgen, and left whisper-asr-webservice on the backburner?

Workaround:

1. Stop Bazarr and edit the config.yaml.
2. Under enabled_providers, add - whisperai
3. Make sure the whisperai block further down in the config has the correct address settings.

Now it works great.

[JaiZed]

@MikeLund You're replying to an issue raised a year ago. Many things have changed since then. I don't recall any 404 errors while trying to save whisper as a provider. What Bazarr release are you running?

[MikeLund]

@JaiZed v1.5.2