Reporting bugs and tracking new features

Golden rule

Write everything, write everything in English.

The process for reporting bugs on Community or Enterprise product is basically the same. Read about development process.

Internally, the workflow for Enterprise bugs and features should be guided by a PM (Product Manager).

The support team reports an issue to the PM
The PM analyzes the issue along with a developer and keeps the discussion public
If the bug is confirmed, the issue must be opened by a developer or at least the developer should guide the PM on writing it down.

The commercial team asks for a new feature to PM
The PM analyzes the feature along with a developer and keeps the discussion public
When the requirements are clear, write down the feature on a wiki page, open a card inside the sprint planner and add it under the Future column
Open an issue when the development starts

Function	Enterprise	Community
Discussion	https://mattermost.nethesis.it/	https://community.nethserver.org/
Issue tracker	https://github.com/nethesis/dev/issues	https://github.com/NethServer/dev/issues
Feature wiki	https://github.com/nethesis/dev/wiki	https://github.com/NethServer/dev/wiki
Sprint planning	https://github.com/nethesis/dev/projects	https://github.com/orgs/NethServer/projects/