Unable to Configure NUT using Cyberpower CP1500PFCLCDa UPS

[ccruiser]

This is my first attempt to configure NUT (I used https://pimylifeup.com/raspberry-pi-nut-server/ for reference) and although my UPS was not listed in the compatibility items, I thought it might work. Here's my diagnostic information:

$ lsusb | grep Cyber
Bus 001 Device 003: ID 0764:0601 Cyber Power System, Inc. PR1500LCDRT2U UPS

$ sudo /lib/nut/usbhid-ups -a netups -u root -DDDDD
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
   0.000000     debug level is '5'
   0.001235     upsdrv_initups...
   0.073600     Checking device (1D6B/0003) (002/001)
   0.116872     - VendorID: 1d6b
   0.116947     - ProductID: 0003
   0.117009     - Manufacturer: Linux 6.1.21-v8+ xhci-hcd
   0.117068     - Product: xHCI Host Controller
   0.117126     - Serial Number: 0000:01:00.0
   0.117184     - Bus: 002
   0.117243     - Device release number: 0601
   0.117300     Trying to match device
   0.117370     Device does not match - skipping
   0.117865     Checking device (0764/0601) (001/003)
   0.123212     - VendorID: 0764
   0.123281     - ProductID: 0601
   0.123345     - Manufacturer: CPS
   0.123404     - Product: CP1500PFCLCDa
   0.123461     - Serial Number: CXXKV2002995
   0.123515     - Bus: 001
   0.123572     - Device release number: 0200
   0.123634     Trying to match device
   0.123774     Device does not match - skipping
   0.123868     Checking device (2109/3431) (001/002)
   0.124621     - VendorID: 2109
   0.124690     - ProductID: 3431
   0.124751     - Manufacturer: unknown
   0.124810     - Product: USB2.0 Hub
   0.124869     - Serial Number: unknown
   0.124928     - Bus: 001
   0.124986     - Device release number: 0421
   0.125044     Trying to match device
   0.125108     Device does not match - skipping
   0.125198     Checking device (1D6B/0002) (001/001)
   0.125658     - VendorID: 1d6b
   0.125726     - ProductID: 0002
   0.125789     - Manufacturer: Linux 6.1.21-v8+ xhci-hcd
   0.125848     - Product: xHCI Host Controller
   0.125907     - Serial Number: 0000:01:00.0
   0.125965     - Bus: 001
   0.126023     - Device release number: 0601
   0.126080     Trying to match device
   0.126141     Device does not match - skipping
   0.126227     No appropriate HID device found
   0.126295     No matching HID UPS found

[jimklimov]

Seems like it should work, at least with modern NUT (note that 2.7.4 is 8 years old).

What are your ups.conf contents? Try adding these lines to [netups] device section:

    vendorid = 0764
    productid = 0601

Not sure quickly if that NUT version already had sufficient mapping tables and just lacked knowledge of needed IDs.

[jimklimov]

Alternately, https://github.com/networkupstools/nut/wiki/Building-NUT-for-in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests should not be difficult.

[ccruiser]

Seems like it should work, at least with modern NUT (note that 2.7.4 is 8 years old).

What are your ups.conf contents? Try adding these lines to [netups] device section:

    vendorid = 0764
    productid = 0601

Not sure quickly if that NUT version already had sufficient mapping tables and just lacked knowledge of needed IDs.

Thanks for the reply; here's my configuration taken from ups.conf

##############
# cyber power local closet UPS
[netups]
driver = usbhid-ups
desc = "Cyberpower UPS PR1500 LCD RT2 Network Rack"
port = auto
vendorid = 764
productid = 601

[jimklimov]

I think those comparisons would be via regular expressions, but just in case - add the leading zeroes...

[ccruiser]

It appears that after a reboot, the code updates were applied. Thanks for the help!

$ upsc netups
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 4375
battery.runtime.low: 300
battery.status: 100%
battery.type: PbAcid
battery.voltage: 27.2
battery.voltage.nominal: 24
device.mfr: CPS
device.model: CP1500PFCLCDa
device.serial: CXXKV2002995
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0601
driver.parameter.synchronous: auto
driver.parameter.vendorid: 0764
driver.state: quiet
driver.version: 2.8.2.1095-1095-g539d9709a
driver.version.data: CyberPower HID 0.81
driver.version.internal: 0.57
driver.version.usb: libusb-0.1 (or compat)
input.sensitivity: normal
input.transfer.high: 139
input.transfer.low: 100
input.voltage: 121.0
input.voltage.nominal: 120
output.voltage: 121.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.firmware: CR01802B7
ups.load: 9
ups.mfr: CPS
ups.model: CP1500PFCLCDa
ups.power: 141
ups.power.nominal: 1500
ups.productid: 0601
ups.realpower: 99
ups.realpower.nominal: 1000
ups.serial: CXXKV2002995
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764