Update fails: Could not extract app

[gibelium]

I keep this bug report simple, sorry for that...

I tried to update Bookmarks App from 3.0.12 to 3.0.13 in Nextcloud 18.0.4. Tried it several times without luck.

[core] Error: Exception: Could not extract app bookmarks at <<closure>>

0. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/Installer.php line 197
   OC\Installer->downloadApp("*** sensitive parameter replaced ***")
1. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/apps/settings/lib/Controller/AppSettingsController.php line 528
   OC\Installer->updateAppstoreApp("*** sensitive parameters replaced ***")
2. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 170
   OCA\Settings\Controller\AppSettingsController->updateApp("*** sensitive parameters replaced ***")
3. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 99
   OC\AppFramework\Http\Dispatcher->executeController(OCA\Settings\Con ... {}, "updateApp")
4. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/AppFramework/App.php line 125
   OC\AppFramework\Http\Dispatcher->dispatch(OCA\Settings\Con ... {}, "updateApp")
5. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php line 47
   OC\AppFramework\App::main("OCA\\Settings\\ ... r", "updateApp", OC\AppFramework\ ... {}, {appId: "*** sen ... "})
6. <<closure>>
   OC\AppFramework\Routing\RouteActionHandler->__invoke({appId: "*** sen ... "})
7. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/private/Route/Router.php line 299
   call_user_func(OC\AppFramework\ ... {}, {appId: "*** sen ... "})
8. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/lib/base.php line 1008
   OC\Route\Router->match("/settings/apps/update/bookmarks")
9. /var/www/vhosts/grojekt.webo.family/httpdocs/nextcloud/index.php line 38
   OC::handleRequest()

[marcelklehr]

mmmh, something is going wrong extracting the files from the archive. I didn't have that problem on my prod instance.

You may be able to update by downloading the release from here https://github.com/nextcloud/bookmarks/releases

[gibelium]

You may be able to update by downloading the release from here

Well, unfortunately I have at least one prod instance where I do not have root access. I will ask the support but it's somehow strange that the extraction fails..

[marcelklehr]

Yep, that is strange. Does it happen across multiple instances?

[marcelklehr]

Any news?

[gibelium]

Not yet. I was busy with other tasks and did not contact the support yet. Bookmarks app is still on version 3.0.12 and I also cannot update to the latest version 3.1.1.

I will open a support ticket now and keep you posted.

[gibelium]

Well, the support manually updated the Bookmarks App. I close this issue and hope that further updates will work as expected.

[gibelium]

Well update to 3.2.1 also failed, so I reopen this issue as I don't like ongoing discussions in closed issues... :-)

What I now tried is to delete Bookmarks App from my NC instance to check if a fresh installation of the app would solve the update problem. Now the instance is in a interesting state regarding the Bookmarks app:

• it is neither listed in the 'Your Apps' nor in the 'Active Apps' list
• it is still shown as available update

I would like to ask the provider's support team to delete all orphaned aspects of the app to be able to do a clean installation of the app.

What could be the cause of the current state and what would the support team need to delete beside the app folder (e.g. database tables, etc)?

[gibelium]

Today I opened a support ticket at my hoster and got the following response.
Bookmarks app has some issues with installer and you are not the first reporting it. This seems to be more and more common problem.

Currently installation and updates of the bookmarks app only works on console but not within the web interface.

[marcelklehr]

Mmmh, I would have hoped to get a report from them :/ Maybe I have some remnant files in my staging area.. 🤔

[gibelium]

I asked them to share more information and got the following answer:
The problem is in fact that installer only seems to be broken if it's started via web interface, but if it is installed via occ command, it works well.