Nextcloud File Integration not working at all

[solick]

Steps to reproduce

1. Open iOS Files app
   2.Click on Nextcloud to open next cloud folder overview

Expected behaviour

Root Directory view

Actual behaviour

After a short load animation, 0 files are shown

Environment data

iOS version: iOS 14.6.1

Nextcloud iOS app version: 4.4.2.2

Server operating system: Ubuntu

Web server: nginx

Database: MySQL

**PHP version:*7.4

Nextcloud version: 24.0.4

[JDDoyon]

Same issue for me...

Environment data

Nextcloud iOS app version: 4.4.2.0

Server operating system: Ubuntu

Web server: nginx

Database: MySQL

PHP version: 7.3.31-1

Nextcloud version: 23.0.8

[Supergamerx3000]

Open iOS Files app
2.Click on Nextcloud to open next cloud folder overview
Expected behaviour

Root Directory view

Actual behaviour

After a short load animation,

content not available

the content could not be displayed due to an unknown error

Environment data

iOS version: iOS 15.7

Nextcloud iOS app version: 4.4.4.0

Server operating system: Ubuntu

Web server: Apache2

Database: MySQL

**PHP version:*7.4

Nextcloud version: 24.0.5

Only one User is affected by this error

[solick]

Update: With last update I can now access next cloud via Favorites but Nextcloud itself is not shown as Place.

[AndyXheli]

Same issue

[bronson]

I have the same issue except, in the Nextcloud folder in the files app, I see one file named “communication” of 128KB in size. It appears to be the mobile app’s logfile.

Is there any way to make the files integration work?

[solick]

more than 9 month open and still this issue is not fixed with the current versions. Any information on that from the developers would be highly appreciated!

[gitstn]

I am having same issue. I only see Communications file in the Nextcloud folder in the files app. I have tried deleting the nextcloud app and reinstalling it but no go. Would appreciate a response.

[saghul]

Even if Files integration is enabled in the app I had to turn it on in the Files app too. While on the locations list, tap the 3 dots, then edit, and turn it on. That worked for me.

[gitstn]

Even if Files integration is enabled in the app I had to turn it on in the Files app too. While on the locations list, tap the 3 dots, then edit, and turn it on. That worked for me.

Perfect thanks. That did the trick.

[solick]

the tip from @saghul worked for me too, thanks!

But it think this should be either done automatically by the nextcloud app or there should be a hint to do this when starting the nextcloud app first so I leave the ticket open

[KiraPC]

Any news on this issue?

I'm facing the same now on ios 17.4.1 and nextcloud for ios 5.2.3.2.

Event disabling and reenabling the integration in the default app solve.

[itsthejb]

@saghul Oh my god, you are so right, and this is exactly the point I keep forgetting every time I upgrade device! Thanks for posting. Blame lies with iOS here, then. I suppose it would be great if NC could implement something in onboarding for this, or at least a text in the footer of the advanced settings? Perhaps I should implement it myself...