ollama pulling manifest error no such host

[Arraj2611]

What is the issue?

i tried to run llama3 but faced this error
Error: Head "https://dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com/ollama/docker/registry/v2/blobs/sha256/00/00e1317cbf74d901080d7100f57580ba8dd8de57203072dc6f668324ba545f29/data?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=66040c77ac1b787c3af820529859349a%!F(MISSING)20240428%!F(MISSING)auto%!F(MISSING)s3%!F(MISSING)aws4_request&X-Amz-Date=20240428T063641Z&X-Amz-Expires=1200&X-Amz-SignedHeaders=host&X-Amz-Signature=18a29d374357d272fe145b5a4c76b0c9cc17b5d165574dd1fa3458937879ba9d": dial tcp: lookup dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com: no such host

any help!!!

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.1.32

[BruceMacD]

Hi @Arraj2611 sorry about this, we often see errors that look like this when trying to pull models through a proxy. Could that be the case here?

Here's some troubleshooting info: https://github.com/ollama/ollama/blob/main/docs/faq.md#how-can-i-use-ollama-with-a-proxy-server

[dhiltgen]

Looks like a dup of #3504

[MKSinghDev]

This seems to be an issue with ISP. It is highly probable that it will work with another ISP (it worked for me) but let's fix it so we don't have to switch our internet provider.

dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com

Do a Dig here for above host and copy the IP address

Now add the copied IP address to your host file like
104.18.9.90 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com

For adding the value you can follow the below steps:

1. sudo vim /etc/hosts
2. shift + g to goto last line
3. o 👈🏻 this is alphabet "o" not a zero. Insert a new blank line below and change the mode to INSERT
4. add the values as stated above
5. shift + zz 👈🏻 this is 2 times "zz" for saving and existing

Now you should be able to pull the models by ollama

[Aditya2073]

Use this
Windows: ipconfig /flushdns
Mac: sudo killall -HUP mDNSResponder
Linux: sudo systemd-resolve --flush-caches

[sagarbangade]

Step 1: Check DNS Settings:

Sometimes DNS settings can cause issues. Try changing your DNS server to a public one like Google DNS (8.8.8.8) or Cloudflare DNS (1.1.1.1).

Step 2: Flush DNS Cache:
Sometimes the DNS cache can cause issues. You can flush it using the following command in the command prompt:

ipconfig /flushdns

[maddhruv]

Adding DNS 8.8.8.8 in MacOS Settings worked 🎉

[azteck]

Adding DNS 8.8.8.8 in MacOS Settings worked 🎉

Thanks! Worked for me!

[puneeth-007]

switching to different ISP resolved the issue. Thankyou

[jaykhatri0875]

flushing DNS didn't work, changing network worked for me !

[amanchoudharry]

Adding DNS 8.8.8.8
and then
ipconfig /flushdns
in my Windows 11 Settings worked !
Thanks

[UtsavMehta1975]

changing DNS server IPv4 manually to google's 8.8.8.8 wroked for me as well

[PK4AI]

Used steps as shown in this video to change DNS settings on Windows. worked like a charm.
https://www.youtube.com/watch?v=CkDEZQuk0bU