Open Ticket v4.2.0

💡 Still want to customise categories for individual ticket options?

Use the new OT Advanced Categories plugin as a replacement for the old category customisability from config/options.json.

Added

• Added 5 new modal question types (config/questions.jsonc)
  • Dropdown Questions
  • Radio Select Questions
  • Checkbox Select Questions
  • File Upload Question
  • Text Display Question
• Added Sub-Panel options to create panels-in-panels (config/options.jsonc)
• Added a priority dropdown (below the ticket message buttons)
• Added closed ticket channel emoji's (e.g. 🔐)
• Added /transcripts history command
• Added description properties to all question types
• Set maximum buttons per row in panels
• Create tickets for another user using /ticket <user>
• Config files changed from JSON --> JSONC
• Added help comments to all config files
• New OT v4.2 translations
• New Khmer translations (Cambodja) (@yuuslokrobjakkroval)

Improved

• Updated English translations (@DJj123dj)
• Updated German translations (@imLudwig)
• Updated Docker workflow & setup (@MauroDruwel)
• Permissions are now checked before showing the Verify buttons, rather than after the ✅ button is clicked
• Dropdown panels now support role and sub-panel options
• The following error messages will now be deleted automatically:
  • Responder Timeout Errors
  • Channel Rename Errors
  • Channel Category Errors
• Complete verifybar overhaul:
  • Added Accept label to ✅
  • Added Cancel label to ❌
  • Improved button reaction speed
  • Improved plugin support
  • Improved accessibility
• Moved closeCategory, backupCategory, claimedCategories to config/general.jsonc
• Added plugin events for priority & topic change actions
• Added server & DM logs for /priority set
• Added server & DM logs for /topic set
• Added server & DM logs for /transfer
• Complete README overhaul:
  • Added new features list with custom icons
  • Added new sponsors list (and moved to top of README)
  • Added new contributors list
  • Added new preview images
• Moved general.jsonc config system.permissions to permissions
• Moved general.jsonc config system.logs to logs
• Moved general.jsonc config system.messages to logs.logMessages

Fixed

• Fixed: missing OTv4.1 translations
• Fixed: Reaction role reply glitching with replyOnReactionRole:false
• Fixed: Unknown Errors now include timestamps in the otdebug.txt file
• Fixed: Backup category doesn't work
• Fixed: Emoji's not working with /rename command
• Fixed: Renamed channels reverting to their original name when closed, pinned or assigned a priority
• Fixed: Added hardcoded limit of 1000 characters in short & paragraph questions to prevent errors with embed field limits
• Fixed: Bot not starting without administrator permissiosn in server
• Fixed: README.md link "Navigate to Quick Setup" not working (@mods-hd)
• Fixed: /ticket command not checking blacklist, cooldown or limits when a modal with questions was sent
• Fixed: FJS Formatters 'undefined' not allowed in JSON errors
• Fixed: FJS Formatters producing random trailing comma's
• Fixed: Text commands displayed incorrect timeout errors when deferred

Removed

• Removed Ticket Option channel.closedCategory (now at config/general.jsonc)
• Removed Ticket Option channel.backupCategory (now at config/general.jsonc)
• Removed Ticket Option channel.claimedCategory (now at config/general.jsonc)
• Removed plugin list from README (now at https://odplugins.dj-dj.be)

API Changes

• (API) Transfered shared Open Ticket API to the Open Discord Framework
• (API) Added Components v2 support for messages & modals (modules/components.ts)
• (API) Integrated _Default classes in the base classes
• (API) Renamed ...ManagerIds_Default interfaces to ...ManagerIdMappings
• (API) Type definitions are now defined in ./src/core/mappings/
• (API) Added ODMemoryConfig class for temporary in-memory configs
• (API) Added ODJsonCommentsConfig class for JSONC config files
• (API) Updated Formatted Json Stringify to v1.3.2
• (API) Added errFilename to FJS for easy debugging
• (API) Added JSONC support to Formatted Json Stringify
• (API) Added @open-discord-bots/framework dependency
• (API) Functions without implementation are now marked as abstract
• (API) Added message states for storing additional metadata in the database (ODStateManager)
• (API) ODCheckerEnabledObjectStructure now checks disabled objects by default unless specified
• (API) opendiscord:version is now synced with package.json
• (API) opendiscord:api version is now synced with package.json
• (API) Reduced code and bundle size which improves typescript compiler performance
• (API) Imports and files now use MJS instead of CJS (.js extension in imports required)
• (API) Added utility function getMessageFromBuildResult() for sending build results to channels
• (API) Ticket categories are now calculated in the opendiscord:calculate-ticket-category action
• (API) Ticket renames are now calculated in the opendiscord:calculate-ticket-name action
• (API) New Naming Conventions:
  • Renamed ODStat classes to ODStatistic & ODStatisticManager (module: stat.ts --> statistic.ts)
  • Renamed ODCode classes to ODTask & ODTaskManager (module: code.ts --> task.ts)
  • Renamed ODConsole...Message to OD...ConsoleMessage
  • Renamed Source to Origin in all ODWorker related classes (incl. actions, builders, responders)
  • Renamed ODMessageBuildSentResult to ODResponderSendResult
  • Renamed ODClientManager.fetchGuildChannelMessage() to fetchChannelMessage()
  • Replaced #func() methods with typescript: private func()
  • Replaced #prop properties with typescript: private prop
• (API) Removed the following ODOption data variables:
  • opendiscord:channel-category-closed
  • opendiscord:channel-category-backup
  • opendiscord:channel-categories-claimed