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Unable to continue using Codex, even though I have 150+ credits left. #24499

@mnishath

Description

@mnishath

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.519.41501 (3044)

What subscription do you have?

Business + Purchased Credits for Codex

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

I am getting the following message in Codex, even though I have 169 credits available.

You’re out of Codex messages
To get more access now, send a request to your admin, or wait until May 30, 2026, 4:12 PM.

What steps can reproduce the bug?

Feedback ID: no-active-thread-019e6158-43b4-7a03-9eb9-824f073791f6

What is the expected behavior?

Expected to be able to continue using Codex because I have additional Codex credits that will be used to cover the overflow request.

Additional information

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    appIssues related to the Codex desktop appbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reporting

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