Codex Mac App: Appshots Settings UI missing on 26.527 despite bundled resources

[ssyan110]

What version of the Codex App are you using (From “About Codex” dialog)?

26.527.31326 (3390)

What subscription do you have?

ChatGPT Pro

What platform is your computer?

Darwin 25.5.0 arm64 arm; macOS 26.5 (25F71); Apple Silicon M1

What issue are you seeing?

Appshots is completely missing from my Codex Mac app.

Symptoms:

• Settings has Computer Use and Browser, but no Appshots section.
• Keyboard Shortcuts has no Appshots entries.
• Appshots does not appear anywhere in Settings.
• Bundled plugins: browser, chrome, computer-use, latex.

Local investigation shows Appshots is bundled but hidden:

• app.asar contains settings.nav.appshots, settings.section.appshots, settings.appshotHotkey.label, composer.appshotCapture.attach, composer.appshotCapture.firstUse.title, and codex.localConversation.userAppshotAttachment.
• Direct ASAR inspection found webview/assets/use-is-appshot-available-BuzGfUqU.js with logic equivalent to: platform is macOS AND feature flag 1304276663 is true.
• Local feature caches do not show appshot or 1304276663.
• owl-feature-bootstrap-cache.json has enabledOwlFeatureNames = [].
• Logs repeatedly show: Registering appshot hotkey hotkey=DoubleCommand and Registered appshot hotkey hotkey=DoubleCommand.
• The computer-use bundle contains Package_Appshot.bundle and Appshot.wav.
• CODEX_ELECTRON_DESKTOP_FEATURE_OVERRIDES exists in bundled code but appears to be honored only for Dev buildFlavor, so it is not usable in this signed production build.
• /Applications/Codex.app/Contents/Resources/codex features list exposes computer_use, browser_use, browser_use_external, in_app_browser, and plugins, but no appshot feature.

What steps can reproduce the bug?

1. Install/update Codex Mac app to 26.527.31326 (3390).
2. Sign in with ChatGPT account on ChatGPT Pro.
3. Open Codex Settings.
4. Confirm Computer Use and Browser settings are present.
5. Look for Appshots in Settings navigation: Appshots is missing.
6. Open Keyboard Shortcuts and search for Appshots/capture: no Appshots shortcut appears.
7. Inspect bundled app resources and local feature caches.
8. Observe that Appshots UI strings/resources are bundled, but the UI is not exposed.

Feedback ID: 019e827f-5d52-7ad2-bc9c-8a2b52314161

What is the expected behavior?

Since OpenAI documentation says Appshots are available in the Codex app on macOS, I expected Settings to include an Appshots section, Keyboard Shortcuts to include the Appshots hotkey, and DoubleCommand or a custom Appshots hotkey to be configurable on macOS with ChatGPT Pro when Computer Use is available.

Additional information

Root-cause hypothesis: Appshots is present in the bundle but hidden by a remote/account/device feature flag, likely flag 1304276663.

This seems different from existing Appshots failure issues where Appshots settings are visible but capture fails. In my case, the Appshots UI is completely hidden.

Questions:

1. Is Appshots gated by remote feature flag 1304276663 on Codex Mac 26.527?
2. Is ChatGPT Pro expected to have it enabled?
3. Is there a supported way to refresh or repair the remote feature flag cache?
4. Should Appshots be exposed whenever Computer Use is available, or is there another account/region/device eligibility requirement?