Bug: Chat history not loading and unable to start new chats

[SauloEdu]

What version of the Codex App are you using (From “About Codex” dialog)?

26.623.42026

What subscription do you have?

Pro

What platform is your computer?

macOS (MacBook Air M4)

What issue are you seeing?

The Codex app is currently not functioning. My chat history is completely blank and fails to load. Additionally, I am entirely unable to initiate any new chat sessions.

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f0c51-3551-70f1-82a0-4fc2ecb19f4b

What is the expected behavior?

The application should successfully load previous chat history upon opening, and it should allow the user to create new chat threads without issues.

Additional information

I am running this on an Apple Silicon M4 chip.

[github-actions]

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

• Unable to do anything in codex - timeout or failed to retrieve/archive error message #30401
• Desktop 26.623.42026: 'Oops, an error has occurred' takes over full home screen when boot-time metadata calls fail (HTTP 429 or offline) #30409
• Bug Report: Unable to Create New Conversations in Codex Desktop (thread/start Timeout) #30348

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