Problem in Re-Verifying Github Student Application

[krishnamanojpvr]

Hi everyone,

Initially, my github education application was denied because I did not enter my name details correctly. However, when I try to reverify by clicking “Reverify” in "https://github.com/settings/education/benefits" on GitHub or by visiting the link
"https://education.github.com/discount_requests/student_application" directly, I am redirected to https://github.com/pricing
instead.

This issue is affecting many others as well, and as a result, I’m currently unable to complete my re-verification. Is there a solution for this issue?

[lauxxa]

No, mine is the same. It doesn't allow any operations, and there's no response to my support tickets. It's a terrible experience.

[davevad93]

Hi @krishnamanojpvr,

Try logging out/in or with another device, such as a smartphone or another PC or wait a few days and try again.

If none of the above works, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.

[samus-aran]

Welcome to the community @krishnamanojpvr ! We're excited to have you here and appreciate you reaching out for the first time - let's see how we can help you.

We can confirm that you should be able to reapply now. We suspect this has something to do with an earlier support ticket you raised. Let us know how you get on 👍

[krishnamanojpvr]

Thanks a lot for your support 😊, I checked, re-verified and got approved.

[mahi141414]

can you kindly look into my issue, i cant reapply either

[r1lz]

Hi @samus-aran , sorry to tag you directly. I found your response on a similar GitHub Education reapplication issue where you were able to help the user get their reapplication working.

I'm currently experiencing almost the same issue. My previous GitHub Education access was revoked, and my Education page says that I should address the issue and apply again. However, clicking “Start an application” redirects me directly to github.com/pricing instead of opening the student application form.

If you have any way to check or help with the Education application state on my account, I would really appreciate it. Thank you!

[Olumens]

Could you also help me with resetting the status? I'm currently in the same situation.

Welcome to the community @krishnamanojpvr ! We're excited to have you here and appreciate you reaching out for the first time - let's see how we can help you.

We can confirm that you should be able to reapply now. We suspect this has something to do with an earlier support ticket you raised. Let us know how you get on 👍

[annu-creator24t]

Hi @krishnamanojpvr,

If you're doing this using your personal account, try adding your college account (academic email) to your GitHub profile. Also, make sure you enable two-step verification.

After doing these, the verification process should complete.

[Rinat5x30]

Hey, I experienced a very similar issue after my GitHub Education application was denied and I tried to re-verify my information. The normal reapplication links kept redirecting me to the GitHub pricing page instead of the student verification flow, so I could not submit the correction. In my case, the problem seemed to be related to a broken or expired application state on GitHub Education’s side rather than anything wrong with the account itself. After waiting a bit and contacting GitHub Education Support with the original application details, the re-verification option eventually became available again. Since other users are also experiencing the same redirect issue, it is probably a temporary backend problem affecting the Education application system.

[NishantJLU]

Key Solutions to Break the Re-verification Loop

1. Contact GitHub Support (Recommended)
   This issue is often a technical "glitch" in your account's status that requires a manual reset by GitHub staff.

• Go to the GitHub Support Contact Page (https://support.github.com/contact).
• Select "Account" or "Education".
• Select "Other" so you can write a custom message.
• Message Template: "I am trying to re-verify my Student Developer Pack after a rejection, but the page keeps
  redirecting me to github.com/pricing. I am stuck in a loop and cannot access the application form. Please reset my
  application status."

2. Clear Your Browser's State
   Sometimes the redirect is cached by your browser.

• Incognito/Private Mode: Try accessing the GitHub Education link
  (https://education.github.com/discount_requests/student_application) in an Incognito window.
• Logout and Login: Log out of your GitHub account completely, clear your browser cookies for github.com, and log
  back in.
• Try a Mobile Device: Switch to a mobile browser on a different network (e.g., use your phone's cellular data
  instead of school Wi-Fi) to see if the pricing redirect persists.

3. Check for Open Support Tickets
   If you have an existing open ticket regarding your student pack, GitHub's system might block new applications until
   that ticket is closed or resolved. Check your GitHub Support Dashboard (https://support.github.com/tickets) and
   ensure you don't have pending inquiries.

4. Wait 24-48 Hours
   In some cases, the system takes time to "unlock" the re-application button after a rejection. If you were rejected
   very recently, wait a day or two for the system to refresh your status.

Summary of Success Tips

• Do not keep clicking the button if it redirects; it won't fix itself.
• Direct Support is the most reliable fix for this specific "Pricing page" redirect bug. Once a staff member (like
  samus-aran mentioned in the discussion) resets your status, you will be able to access the form again.