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Mermaid support hasn't been removed. GitHub renders these diagrams in a sandboxed iframe served from a different host than github.com:

https://viewscreen.githubusercontent.com/markdown/mermaid

That's still embedded in file pages right now, and the endpoint is up — I get HTTP 200 in about a second. "Unable to render rich display" is what you see when that iframe fails, not a sign the feature is gone.

The detail in your description that matters is "it tries to load for a while and then displays the message." A mermaid syntax error fails almost immediately. A long spin followed by that message means the iframe never loaded at all — so the first thing to check is whether something is blocking

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@benjikj-cera
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