Achievements section missing and page returns 404 despite unlocked achievements

[surinyach]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Profile

Body

Hi GitHub team,

I'm experiencing an issue with the Achievements section on my GitHub profile.

GitHub displayed the following notification:

You unlocked new Achievements with private contributions! Show them off by including private contributions in your Profile in settings.

However, the Achievements section is still completely missing from my public profile, and its dedicated page returns a 404 error.

I have already:

• Enabled Show Achievements on my profile.
• Enabled Include private contributions on my profile.
• Toggled both settings off and back on.
• Refreshed my profile multiple times.
• Signed out and back into my account.
• Checked the page in a private/incognito browser.
• Confirmed that I have more than two pull requests marked as merged, all merged more than 72 hours ago.

Given that GitHub has notified me that I unlocked achievements, this appears to be an account-side synchronization or rendering issue rather than a visibility or eligibility problem.

Could you please check whether the achievement data for my account is being generated correctly and whether the Achievements section needs to be resynchronized or restored?

GitHub username: surinyach
Profile: https://github.com/surinyach
Achievements page: https://github.com/surinyach?tab=achievements

Thank you.

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[muhammedtuerkmen]

Hi @surinyach,

This is a known asynchronous caching bug with the GitHub profile engine. It occurs when an achievement is unlocked exclusively via private contributions.

The notification service triggers immediately upon meeting the threshold, but the profile router (?tab=achievements) remains uninitialized and throws a 404 because private events often fail to invalidate the public profile UI cache.

Here is how to force GitHub's backend worker to rebuild your profile index and generate the missing section:

1. Force a Public Cache Recalculation (The Quick Fix)

To trigger the backend achievement job (gh-achievements-worker) to recalculate your account's badges:

1. Create a temporary public repository (or open/close a test issue in a public repo).
2. Make 1 public commit to that repository.
3. Wait 2–5 minutes and refresh your profile page.

This public contribution event forces GitHub's caching layer to re-index your entire account data, which provisions the /tab=achievements route and renders the missing section.

---

2. Verify Settings Hierarchy

Once the public event is pushed, verify that the display settings are toggled in this exact order:

1. Go to Settings > Profile.
2. Scroll to Contributions & Activity.
3. Ensure Include private contributions on my profile is enabled first.
4. Ensure Show Achievements on my profile is checked.
5. Click Update profile.

---

3. Next Steps if the 404 Persists

If the public commit trigger does not build the route within an hour, your account database row requires an internal state reset. You will need to submit a ticket via GitHub Support under Account / Profile requesting a "Profile Achievement Resynchronization".

Try triggering a public commit/issue first—that almost always forces the backend to resolve the 404 error immediately!

---

Hope this helps! If this resolved your issue, I'd really appreciate it if you could mark this as the accepted answer. Good luck!

[surinyach]

Thank you @muhammedtuerkmen, this worked! After creating a public contribution, I received the Quickdraw achievement, and the Achievements section and tab are now visible on my profile.

However, my previously unlocked achievements still do not appear, including those earned through private contributions. I’ll mark your reply as the accepted answer because it resolved the original 404 issue, but this part remains unresolved.

Do you know whether there is a way to trigger a resynchronization of the older achievements without having to earn them again?

[drrakonov]

Hi, the same thing happened to me as well. I received the Quickdraw achievement, but the previously unlocked achievements are still not visible. Did you find any solution to this?